Probably
September 01, 2025
Went to the geek squad, no help at all. Says they only service machines that are less than 5 years old. Mine was just over 5 years old, did not even consult us on what we should do to fix our problem. Rude. Fake repair shop, do not go here for repairs.
I bought an E-bike to pickup. They didn’t deliver me that in their expected time. I had to buy another one there.
Worst Best Buy I’ve ever been to. The customer service is horrible. I asked for help to look for a product and they tell me with attitude as if I’m supposed to know where it is. It feels like a bunch of kids who don’t know what they’re doing. A whole bunch of them on their phones and taking selfies with each other. Very unprofessional. Would not come to this location again.
I went there to pick up a portable AC and there was literally three employees watching me try to lift it myself. It was one of the worst customer service jobs I've seen in a while honestly. I've been a long and dedicated shopper of Best buy but this experience was definitely worthy of reconsidering going there again. The store was clean but not worth the insanely slow customer check out line and staff that clearly gives little to no care. Idk go at your own risk I guess. Nothing wrong with the stuff there.