They claim to price match, but they do not. I would avoid, personally
Dennis A
February 20, 2026
Best Buy staff in Nashua are professional. THE CUSTOMER SERVICE for major kitchen appliances is beyond horrible. "Customer Advocate": Kris Anne-Rivera is the reason we cancelled a 5k Viking range. No call, no follow through, no return calls after 7 voice messages and 5 emails. Nice title, but it should be a title like "I do nothing" " Lazy Service" and nobody knows. I work in a big corporation and they will never know. CONCLUSION A BEST BUY..EQUALS GRIEF AND NO SUPPORT!!! DON'T BUY AND BYPASS " HELL"
Rishabh T
February 20, 2026
This Best Buy location in Nashua, New Hampshire is well known for its proximity to the Boston area, and of course the big draw is New Hampshire’s no sales tax. Because of that, there are a lot of online pickup orders, and the pickup line can get pretty busy. Patience is definitely required.
Inside, it is otherwise a pretty standard Best Buy store. We once shopped for a couple of laptops in person, and it took quite a while before we were able to get assistance from someone on the floor.
That said, it is hard to complain too much when you are saving a significant amount thanks to no sales tax. Overall, I am a bit conflicted. The savings are great, but service and wait times can be hit or miss.
Response from Best Buy
February 20, 2026
Good Afternoon, Rishabh,
We fully understand how you are feeling after having unexpected delays while awaiting store pickup in store. We would be happy to review this situation in depth with you. Please feel free to send our team a private message on social media with your Google review case ID, so we can better assist you: #119624.
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Riedana Y
February 16, 2026
Staff has helped me a lot in the past and present. Geek Squad were especially helpful and quick with service.