Best Buy Nashua

Parking space is convenient ,good services as well

Scalpers. Beware of this store. The employees clearly have their own sketchy dealings going on. I called customer service before driving over 40 minutes just to make sure they had Pokémon cards in stock since I needed them as a gift. I was told they had plenty and was even given details on availability. I get there, and a teenager at the counter immediately tells me they don’t have any and haven’t received any. Meanwhile, there are freshly opened Pokémon cards sitting right next to him on the employee counter. It appeared they were opening cards themselves. When I call him out, he gives a weak excuse about someone trading them in. Mind you you can’t trade in cards… I ask him to ask his manager if they had them in stock. You can’t tell he is nervous. Starts walking around and then suddenly decides to check with staff. Over the walkie, they confirm they do have them and will be stocking them “any minute.” He tells me to come back in 30 min to an hour and that they’ll be up front. I come back 30 minutes later, and now it’s him and another teenager, he said they still don’t have any. The second guy sitting down on a stool gave off a fake explanation with an attitude. Completely different story again. And now the first teen says they don’t have any even though he told me 30 minutes ago they did. I understand Pokémon cards are in high demand, but don’t lie straight to customers’ faces when it’s obvious what’s going on. This honestly feels like they’re holding product back for themselves, their friends, or to resell. I could only imagine what other items they are backdooring. Total waste of time and extremely unprofessional.

It's good but like all best outlets and stores the prices are high. The service is pretty good all things considered.

First time here in 20 years and a quick reminder of why I don’t shop here. Customer service is awful on another level, the manager I spoke to was incredibly rude. Never again.