I usually like shopping in person. Get the product right away, no waiting!! This place makes me realize why I shop online, like Amazon!! Product is right in front of me, just need them to unlock the shelf and get it out. Ask the associate for help, “someone will be right with you” they say. I see at least 3 people on their phone. Few minutes go by..nobody comes…few more minutes go by..still nobody!! I walk out passed the associate I had ask for help..Have a good day!!
Barbara H
October 16, 2025
Not able to directly talk to someone at store level. Really upset that my computer came in dented.
Response from Best Buy
October 16, 2025
Good Afternoon, Barbara.
 
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:#56593" for reference. You can find us here:
 
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Best Buy is one of the few electronics stores standing. Though it has changed the way they do their business it is still a great place to obtain services and products.