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Frequently Asked Questions About Best Buy Nashua

How do I check product availability at the Nashua Best Buy?
How do I check my order status?
My local Nashua Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Nashua stores’ holiday hours?

Recent Reviews

4.0
(4525 reviews)
Pon H
November 26, 2024
1 out of 5
I went to the one in Salem and they were helpful. However, I went to the Nashua one and the dude told me to sign in the queue at the front desk. I just walked out. I hope this is not a new business model because I can tell Best Buy to wait in the queue while I shop on Amazon.
Response from Best Buy
November 26, 2024
Hello there, Pon! Thank you for taking the time to write a Google review. We strive to provide an excellent customer experience across the board that should be of the same quality in all our locations. I would feel the same way if faced with a similar situation. We would like to hear any feedback you may have and assist if possible. Please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64477311 in your message. You can find us here: Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) We hope to hear from you! Regards, ^Ryan
vollala v
November 25, 2024
1 out of 5
I came here to buy laptop even they have stock but make me to wait 3hours to buy this is the worst store i have ever seen in my life.
Response from Best Buy
November 26, 2024
Hi, Vollala, This is not the experience that we want for our customers when shopping with us. We appreciate you taking the time to share details of your visit and would like to look into it further. Please send a private message that includes your full name, phone number, email address, and further details regarding your purchase. Be sure to mention Google Review 64475823 so that we can link your response to this post. Sincerely, ^Tina
Nikhil G
November 24, 2024
1 out of 5
Inexperienced or untrained at register I had my second chance to visit Nashua store to buy iPad 10 gen. The price was $279. I requested for price match with Costco price $249.99 at the time of purchase. The boy at register looked at my phone and confirmed all the Costco details and agreed for price match. On top of that he informed about the credit card offer and gave wrong info about the long term benefits of the card (primarily 10% rewards Always at Best buy and 5% Always at other) and so I applied and got approved. Now when doing the final checkout, neither the price match was done due to hidden rules of price match. I did report to other seniors there but unacceptable behaviour from them. Waste of evening time and I bought from BJs who were very kind throughout the process. Advice you to not get in trap of offers or else confirm from senior people there before you go ahead with any deal or price match.
Response from Best Buy
November 24, 2024
Hi Nikhil, Thanks for sharing this review with us here. I'm concerned to hear about this experience that you had in our store, and that you weren't able to get the price match you were looking for, which I can understand would be disappointing. We'd be happy to discuss this further with you to ensure this feedback is documented and addressed, as well as provide any further assistance that you need. If you'd like to do so, feel free to reach out to us on one of our social media channels. We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the reference number 64467916 so we can assist. Thanks, ^Caleb
samuel g
November 24, 2024
2 out of 5
Not organised. Stayed 1 hr did not get any sales person to help
Response from Best Buy
November 24, 2024
Hello Samuel, Thanks for reaching out. I can understand your frustration, I would feel the same. . As a consumer myself, I always expect to receive great service, which is what we want for all customers who visit our retail stores. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Regards, ^Kristy

About Best Buy Nashua

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