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Best Buy Nashua
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Nashua
How do I check product availability at the Nashua Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Nashua Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Nashua stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Nashua Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4592 reviews)
Lanye H
January 09, 2025
1 out of 5
No one serves until asking and wait, and the sales person’s attitude was so bad and rude, no smile at all with incorrect info, having a poke face all the time, very bad purchasing experience
Response from Best Buy
January 10, 2025
HI, Lanye,
Thanks for taking the time to leave your feedback here. It's unfortunate that your experience did not meet the level of customer service we expected. We would like to get some more information about the experience you've had and the store you visited. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64662213 as reference.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Tommy C
January 07, 2025
5 out of 5
Cam is one of the most helpful and dedicated Best Buy Workers I have ever seen. Seriously, so helpful with getting my order despite it not being at the store on time.
Alessandra s
January 06, 2025
1 out of 5
Terrible customer service
Response from Best Buy
January 07, 2025
Hello, Alessandra,
Thank you for leaving us a review. I understand wanting to receive courteous customer service. We strive to make sure all our customers have a positive experience. We would like you to provide more details about your interaction. If you could, please reach out to us via social media. Our team of experts would be happy to assist you on any of the following platforms.
Facebook (facebook.com/BestBuy)
Twitter/X (twitter.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Kindly mention the phrase "Google Review, #64651184" when reaching out via social media.
Thank you,
^Ruby
Dav i
January 05, 2025
2 out of 5
Ordered a TV for pickup that indicated ready within 1 hr. I arrived a little over 1 hr after I ordered and the tv wasn't ready. It was even in the store it was at an offset warehouse and they had no idea when it would arrive. They indicated it was a common problem and apologized. I wasted over an hour driving to the store. Never had this issue with any other vendor with pick up option. I cancelled the order and placed a new order with a different store.
Response from Best Buy
January 05, 2025
Hello, David,
I appreciate you taking the time to share your feedback with us regarding your order. Online ordering is supposed to be easy, convenient, and stress free. Generally, most orders can be filled within one to four hours, but processing times can vary. We then send e-mail updates when the order is ready for pickup. I would be reaching out to someone as well if this were to happen to me. Let’s get this reviewed for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. http://facebook.com/bestbuy) with the order number, along with your full name, phone number, and e-mail. Also add Google Review 64646798. We look forward to hearing from you.
Sincerely,
^Deysha