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Frequently Asked Questions About Best Buy Portsmouth

How do I check product availability at the Portsmouth Best Buy?
How do I check my order status?
My local Portsmouth Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Portsmouth stores’ holiday hours?

Recent Reviews

4.1
(2257 reviews)
Charlotte S
January 12, 2025
5 out of 5
Ben Wissler was such a huge help to me today! He helped swap out my screen protector from Zagg and took a ton of extra time to make sure there were no air bubbles. I tried to leave him a good review for corporate but I was unable to find the feedback section on the Best Buy website. Thank you Ben!
Paul A
January 08, 2025
2 out of 5
I was looking for a particular cable modem which was not on the shelf. I ask a sales person for assistance and he pointed me to the area and said he would be right back. HE NEVER RETURNED. He was standing at the cash register AND there were no customers waiting to check out. Very poor customer service.
Response from Best Buy
January 08, 2025
Hi, Paul, Thanks for reaching out to share your review with us. This sounds far from the level of service we aim to provide, as we understand how important it is to receive assistance when needed. Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64657374" in your message. Thanks! Regards, ^April
Marielos C
December 31, 2024
5 out of 5
Surtido
Rachel D
December 31, 2024
5 out of 5
Staff was very helpful and nice

About Best Buy Portsmouth

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