Phone lines all go to a customer service center that doesnt communicate between departments. Every department blames the other, and none do call backs. $600, a full workday I have to take off, and 5 hours on the phone down the drain.
Great experience. Ordered and paid online, picked up at the store. Both sales guys I interacted with were friendly and polite.
Item we picked up was damaged. BB came and picked it up and delivered a replacement.