Best Buy Portsmouth

I bought a watch tempered glass, and they bring my watch inside the room and literally doing that for 1 hr. If you guys do it in front of my eyes I probably believe it, but how it can be 1hr just for a watch tempered glass !!

I wouldn't even give this store one star if I had a choice. My recent experience at Best Buy was incredibly frustrating. The store advertises that it price matches competitors, so I showed them a Walmart price for the exact same item that was sold and shipped by Walmart. Instead of honoring their policy, I was told the price difference was "too low" to match, which makes no sense if you advertise price matching. Which the store associate?Chris told me he could match, because it was sold by walmart When I asked to speak with a manager, I expected a better explanation or some effort to help. Unfortunately, the manager was just as unhelpful and dismissive as the employee. The whole experience felt like they were looking for reasons not to honor their own policy. Very disappointing customer service, and I'll think twice before shopping here again.

Went here to purchase a tablet. A lot of employees standing around. I asked for help and they pointed to the direction. I stood around looking for someone to help me. All employees that walked by made no eye contact and the minute they got close and they could tell I was looking for help they moved down another isle. Most people shop online and when coming in store if you want to keep customers you should be providing customer service. I see you going out of business soon.

Great prices an people helpful