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Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Salem
How do I check product availability at the Salem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Salem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Salem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Salem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3789 reviews)
Lisa B
August 11, 2026
5 out of 5
Stopped at the Salem NH Best Buy location for look at televisions. Had done a bit of homework ahead of time since its been a longtime since last TV purchase. Browsed in privacy as long as I wanted, but as soon as I looked for assistance Andrew was right there with lots of info, answers to my questions. My selected model was not in stock but he shared suggestions in same size and price range. He was not hard or upset which is appreciated. Let me browse on my own again and was available again when I was ready! Awesome! I will return to Best Buy and this location for other needs for sure. Kudos to Andrew!
Cristian T
August 09, 2026
5 out of 5
Excellent customer service!
Charles V
August 05, 2026
5 out of 5
Great experience! I wish i could remember the salesperson's name, but I can't. Anyway, he was very professional and knowledgeable about the products I needed help buying. He was able to answer my questions and make sure I had the correct Ipad and accessories that I needed. They also had the best price out of all of the local options in my area.
StudioRDOficial
July 31, 2026
5 out of 5
Excelente 👌