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Best Buy Salem
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
More to Explore
Frequently Asked Questions About Best Buy Salem
How do I check product availability at the Salem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Salem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Salem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Salem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3448 reviews)
Elizabeth R
October 18, 2024
2 out of 5
There was hardly any retail clerk in the store at nine am.The front person in the store told me to wait in the TV area. He says he will call someone to help. I waited for almost ten minutes. No one came to help me so I left. There was no retail clerk in the store. Only the front person in the front entrance area. It was not a good experience.
Martha D
October 15, 2024
5 out of 5
Set up an appointment online with Geek Squad. We needed to have a new laptop battery installed & old one removed. We bought the battery ahead of time from Dell directly and brought it with us for Geek Squad to install. The price was reasonable too. Was completed within an hour. Great service!!
Bill D
October 13, 2024
1 out of 5
Went to the store to buy some security cameras but the staff was to busy socializing with each other to acknowledge me, so I found out that I could buy the same thing from Amazon cheaper and not have to deal with the bullshit
Response from Best Buy
October 13, 2024
Hey there,
Thanks for reaching out. I regret to hear that you had a disappointing experience with us. Were you able to get any help with this issue? If not, we would love to assist further. Can you please send us a private message with your full name, telephone number, and email address. I have provided links below to our social media pages. When reaching out, please be sure to mention your Google review #64307375. We look forward to speaking with you soon.
Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy)
All the best,
^Jacob
Bob M
October 12, 2024
4 out of 5
We went to get a car stereo for my daughter's car. It took a little while to find a person that knew enough about the installation process to help us. The displays weren't up to date but once we found a person that knew what they were talking about they were very helpful and we bought a stereo for my daughter's car and had it installed