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Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Salem
How do I check product availability at the Salem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Salem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Salem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Salem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3549 reviews)
Jarid R
April 01, 2025
4 out of 5
I will give it a decent rating even though I went to find a OtterBox for my daughter 's tablet and I wasn't sure about an OtterBox that I was looking at. So I asked the two guys right when you walk in that are supposed to know answers to your questions. If the OtterBox that I has selected would fit the tablet my daughter had and they both assured me that it would. I got home fought with that thing for over 20 minutes and it would not fit my daughter's tablet so those two guys didn't know what they were talking about... But I brought it back a couple days later and got my money back no problem and then just went to Amazon and ordered one for my daughter..... Thanks anyway
Burtis C
April 01, 2025
1 out of 5
Can you make it so not just the unemployed can get pokemon products? lol I shouldn’t have to sit outside the store for open to have a shot at getting what I want from the store. Laaaame.
Jen W
March 29, 2025
5 out of 5
Very helpful employees. Bought a device with corrupted software and they made replacing it quick and easy.
K “
March 28, 2025
4 out of 5
It’s Best Buy what is there to say? Pretty regular store with minimal stock of what you actually want. Mostly an order online or have it shipped to store type situations. Especially with PC components. I would rather travel the 1.5hrs to Microcenter in Boston.
Don’t get me wrong, the people are fantastic and they always hire great looking female associates. It’s just corporate nonsense most of the time that makes the store itself meh.