How do I check product availability at the Salem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Salem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Salem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Salem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3692 reviews)
Jennifer S
December 27, 2025
5 out of 5
Excelente
basha 6
December 27, 2025
1 out of 5
They don’t even know where their stock is? Just asked for a simple ‘AirPods 4 white’. Terrible service.One person said go to check out, check out person said go to Store pick up. Person at Check out had no idea. Not coming back here again.
Response from Best Buy
December 27, 2025
Hello Basha,
Thanks for reaching out and letting us know about your purchase attempt. We can understand how you might feel a certain type of way regarding this interaction. We would love to document your experience as we are always looking to improve. To connect with a representative, you can contact us through social media. You can find us at a Social Media platform listed below and reference Google Review #96161 in a private message.
Facebook (https://bby.me/0lh34n)
Twitter/X (https://bby.me/56vxyv)
Instagram (https://bby.me/gbzv2s)
Kevin C
December 25, 2025
1 out of 5
The very lazy employee assured me the two items I bought were compatible. Took about 20 mins to get some help when I knew what I wanted to buy
Rob B
December 25, 2025
5 out of 5
Great place to shop for electronics. Competitive prices. Helpful staff. Demo units. Available inventory. Open box deals. Excellent return policy. Convenient locations.