Friendly staff. However when presented with an issue the leadership left the poor person who didnt know anything struggle in their own. The leadership was only communicating through their radio system. The person was friendly enough just the leadership was weak and did not ever accept any accountability for the issues that were being addressed.
Hay empleados que en lugar de enseñarte donde esta lo que buscas, ellos te dicen vete al pasillo ** y cuando vas no ves lo que buscas🙆
Recycled computers. Free. Quickly done.
The person who works in the cell phone department seems to be doing you a big favor by helping you, he forgot that this is his job, uneducated, rude and unprepared.
Response from Best Buy
April 06, 2025
Emerson,
Thank you for the review. I can certainly understand your frustration with not receiving help in our Mobile Department. We always want our customers to feel welcomed and appreciated. I regret this was not the case for you.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 65015663.
Regards,
^Kristy