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Frequently Asked Questions About Best Buy Salem

How do I check product availability at the Salem Best Buy?
How do I check my order status?
My local Salem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Salem stores’ holiday hours?

Recent Reviews

4.1
(3557 reviews)
Thomas V
April 25, 2025
3 out of 5
Friendly staff. However when presented with an issue the leadership left the poor person who didnt know anything struggle in their own. The leadership was only communicating through their radio system. The person was friendly enough just the leadership was weak and did not ever accept any accountability for the issues that were being addressed.
Saa H
April 20, 2025
4 out of 5
Hay empleados que en lugar de enseñarte donde esta lo que buscas, ellos te dicen vete al pasillo ** y cuando vas no ves lo que buscas🙆
David K
April 07, 2025
5 out of 5
Recycled computers. Free. Quickly done.
Emerson E
April 06, 2025
1 out of 5
The person who works in the cell phone department seems to be doing you a big favor by helping you, he forgot that this is his job, uneducated, rude and unprepared.
Response from Best Buy
April 06, 2025
Emerson, Thank you for the review. I can certainly understand your frustration with not receiving help in our Mobile Department. We always want our customers to feel welcomed and appreciated. I regret this was not the case for you. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 65015663. Regards, ^Kristy

About Best Buy Salem

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