Best Buy Salem

I am not satisfy from this location being a Best Buy member since last 9 years and never felt so disappointed. How can you keep waiting customer for 45mins even though I came prepared what I need to buy (Apple Watch) and there was only 1 sales person who were assisting and with us 6 customers walked in at apple section but they all left because no one came from sales. These is a pure use case of poor management @bestbuy.

I was told by 5 employees it’s “not their job” or “they’re not a sales person” So who is?

Great store but very understaffed Hard to find help for items

This location is really hit or miss. Tonight we started off with an interaction but it very quickly went down hill once we got to the register. There was a male employee on the shorter side shaved head and spoke Spanish may have even been a manager. And I do acknowledge it was busy and he was handling a lot but his approach toward our purchase was not great. He went through his membership explanation and we respectfully listened and said no thank you. His response was "alright you don't like free money" To us that was very rude and made us not want to continue. And on top of that it felt like he was rushing to get us out. Unfortunately we were having issues with our best buy card. Once this happen he did try a couple ways and then decided that we need to reapply to reactivate our card. We ask will that mess with our credit. He said I don't know. And in doing this we again went through the membership question on screen and he continued to make comments about us not wanting it. Like Sir. We said no thank you. Leave it alone. We eneded up leaving without our stuff and called the hot line. We found out our account was very much active and just needed to have the address updated. So it was good we didn't reapply because it would have messed with our credit. Even though we are sad we couldn't get the TV. We are greatful to not have bought from this location because in the end the employee was really rude and ridiculous.