Best Buy Salem

La tienda mas grande de Lawrence espectacular y buen trato

I would like to formally complain about a manager named Rachel at the Best Buy store in Salem, New Hampshire. During my visit today, her attitude toward me was dismissive, unprofessional, and disrespectful. When I tried to speak with her and ask for assistance, she barely acknowledged me and made me feel as though she had no interest in helping me or even listening to my concerns. What bothered me most was not simply the outcome of the transaction, but the way I was treated throughout the interaction. As a customer, I expect to be treated with basic courtesy and respect, especially by someone who identifies herself as a manager. I also felt that I may have been treated differently because I am Asian. I cannot know her intent for certain, but the interaction made me feel singled out and extremely uncomfortable.

Terrible customer service. Employees were rude and gave me incorrect information about the trade in program. When I tried calling the store to clarify information I was left on hold and nobody ever answered.

Best Buy needs to handle pokemon releases better I waited in line with my son at the Salem NH location and ended up not getting any boosters box because people kept showing up and meeting their friend or other half cutting everyone else in line they should go in back of the line like everyone else and wait and Best Buy should hand tickets out to people who been there waiting already it’s not right that others meet their friend or whoever and did not take the time to get there ealier like everyone else waiting