How do I check product availability at the Salem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Salem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Salem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Salem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3769 reviews)
Allen W
June 15, 2026
5 out of 5
Well trained great service to give you a good experience but don't expect to buy at best price
Matthew E
June 14, 2026
1 out of 5
Worse customer service and incompetence staff deceive people to sell their products and never accept their errors.
Response from Best Buy
June 14, 2026
Hello, Matthew,
Thank you for reaching out to us here to share your experience. We understand how important excellent customer service can be, and we would like to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 172336.
Facebook (https://bby.me/lomLdK)
Twitter/X (https://bby.me/HURC9a)
Instagram (https://bby.me/myWGL1)
We look forward to assisting you there.
Helen G
June 10, 2026
5 out of 5
Went in to purchase a Skylight calendar and Rachel was very pleasant and helpful! Thank you so much Rachel for your smile and making my buying process super easy. I also became a Best Buy member because of her.
Kieto M
June 08, 2026
1 out of 5
Unfortunately I wanted to bring electronic recycling, and they only allowed 3 items. This feels like the store is only offering electronic recycling as a greenwashing strategy and not actually practical. Another store nearby ended up taking it all and they were supportive and friendly about it.