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Frequently Asked Questions About Best Buy Lebanon

How do I check product availability at the Lebanon Best Buy?
How do I check my order status?
My local Lebanon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lebanon stores’ holiday hours?

Recent Reviews

3.9
(1636 reviews)
Latoia P
November 29, 2025
1 out of 5
I went to this store today to purchase the rest of my Christmas items which was Black Opt 7 ( PS5) and some gift cards. Remind you last week I went and spent 550$ so today my card was going through, but the cashier said that the sale was voided, I asked for a manager to come up and see if they could see what was going on, ( which the manager refused to come up. So I went to another register and the cashier proceeded to ring up my items, the transaction was voided again, so I called my bank to see what was going on, which my bank also explained to the manager whom name is Robbie( koren or Vietnamese manager, short with black hair, heard what the banker was saying , got very rude and refused to help figure out what was going wrong. My bank told me that the merchant was not accepting the payment when the cashier would process the payment. After the manager was rude , I left the items I was going to purchase and left. This place has very rude staff( the manager Robbie and he was very unprofessional. It is people like him that makes these types of businesses unlikely to succeed. Best Buy needs to retrain the staff, because your supposed to help customers, not being rude and arrogant. I do NOT Recommend this Best BUY at ALL.
Pranay P
November 27, 2025
1 out of 5
They sold me an open box excellent condition TV, which did not have a box did not have footpegs and was wrapped in a Styrofoam sheet. Once I got it home, I realized that there were issues with the AR coating on this TV. Wouldn’t ever buy an open box item from BestBuy again
Bob F
November 24, 2025
1 out of 5
Went it with a specific TV in mind and the sales person tried to steer me to another brand. When I inquired if I could pay through Sony and use my Veterans discount.... i was told to only do it online and it would lenghten the process....... Best Buy NO HELP and really acted ANTI VETERAN. No future business from me - That's a promise. See the Best Buy response - I will continue to say NO MORE. The apologies are too late - Best Buy LOST
Response from Best Buy
November 24, 2025
Hello, Bob, Thank you for taking the time to share your experience here. We would be happy to take a closer look into this with you to document any feedback you may have. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 74247. Facebook (https://bby.me/8ypfhk) Twitter/X (https://bby.me/oksswm) Instagram (https://bby.me/o0c9h9) We look forward to assisting you there.
Matt B
November 10, 2025
5 out of 5
They didnt have exactly what I was looking for but the staff were very helpful in finding it at another store along my way. Very much appreciate that

About Best Buy Lebanon

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