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Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Lebanon
How do I check product availability at the Lebanon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lebanon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lebanon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lebanon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1593 reviews)
Scott B
April 13, 2025
1 out of 5
This is the second Best Buy store I have been in two weeks. I was in the store for over an hour and only found the display (that doesn't work) and no product. Not a single employee acknowledged me or asked if they could help. Store displays have no tags in sections, and many shelves are empty. Why have a store. I chatted with customer service, and the best they could do is ship one to me. Of course, I would have to pay sales tax and shipping. Very frustrated with this company!
Daniel D
April 13, 2025
1 out of 5
I had a scheduled screen repair at this location for my iphone. I received confirmation of the appointment, however, the day of with an hour until appointment time I was asked to reschedule due to a missing piece of equipment that would take 5-7 days to arrive. I rescheduled for a week later. Once I arrived at my appointment, I was told they had no capable techs on site, that they still didn't have the equipment, and were missing additional pieces since the previous week. They provided no timeline that any of these issues could be resolved.
Response from Best Buy
April 13, 2025
Hello there, Daniel!
Thank you for taking the time to reach out on Google with a review. As someone who had their phone repaired recently, I can fully understand the need to have this taken care of a quick as possible. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 65038151 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Kind regards,
^Ryan
Brenda C
April 12, 2025
1 out of 5
I am usually a Best buy fan however I have never been to this particular location. Perhaps they were in the middle of something and short on staff. I couldn't find anyone to help me find a computer monitor and the place was disheveled in appearance with boxes all over the place. I walked out because I could not spend anymore than 15 minutes trying to find a simple monitor. I actually asked one person as they walked by me if they had a particular model and they just pointed to a big row of boxes. I would have been happy if they had just said if you just wait 5 minutes I'll be right with you and try to find something for you or referred me to someone else. Neither happened. The one in Concord is much better the last time I checked.
Response from Best Buy
April 12, 2025
Hi, Brenda,
Thank you for your review. I can certainly understand how challenging it is not to receive the help you need. We truly aim to create a positive customer experience with each interaction, and we appreciate your feedback as it helps us continue to improve in these areas.
So that we can formally document your concerns, please send us a private message or DM on Facebook facebook.com/BestBuy, Instagram instagram.com/bestbuy, or Twitter/X twitter.com/BestBuySupport with your full name, phone number, email address, and your Google review 65035264.
Kind regards,
^Pre
Maryann C
April 05, 2025
5 out of 5
Found what I wanted ! Priced reasonably