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Services Offered
Geek Squad Services
Apple Shop
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Frequently Asked Questions About Best Buy Brick
How do I check product availability at the Brick Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Brick Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Brick stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Brick Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3062 reviews)
Leonard C
March 20, 2025
5 out of 5
Everyone was friendly, respectful, and well trained.
Hans G
March 12, 2025
2 out of 5
They are out of most of stuff at this location.
Response from Best Buy
March 12, 2025
Hi, Hans,
Though many Best Buy products are available for purchase online and can be shipped, we are saddened to hear that many items at this location were not in stock. We appreciate your feedback and would be happy to offer any support that we can. To get started, send a private message that includes your full name, phone number, email address, and the precise item you were looking for to one of the following: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out, be sure to mention Google Review 64918199. We look forward to hearing from you.
Thanks,
^Tina
Suhhloath
March 10, 2025
1 out of 5
Remember coming here when I was younger and being awestruck by the tech., now when I walk in no one greets me, Every body is trying to sell me the worst product for the most money so they can make some commission, and they give no information or even a good bye. What a waste of employment and inventory. I would have bought products the last three times I was in there, but no one seemed to want to help in the slightest, except to sell me a $60 screwdriver (thanks!) better off looking and adding the items to your Amazon or Newegg account.
Response from Best Buy
March 11, 2025
Hi there!
Thank you for your review. We greatly appreciate you taking the time to share your feedback. While our associates do not earn commissions, we strive to present our customers with the best available options so they can make informed purchasing decisions and have a range of choices. Our focus is on providing exceptional customer service and ensuring you have a positive shopping experience, regardless of which product you choose.
So that we can formally document your concerns, please send us a private message or DM on Facebook facebook.com/BestBuy, Instagram instagram.com/bestbuy, or Twitter/X twitter.com/BestBuySupport with your full name, phone number, email address, and your Google review 64913309.
Kind regards,
^Pre
jeffrey “
March 09, 2025
3 out of 5
Buen lugar abren a la hora en punto , pero hay veces que no tienen muy buenos trabajadores que no saben muy bien qué explicar.
Response from Best Buy
March 09, 2025
Hola Jeffrey,
Le agradezco que haya tomado el tiempo de escribirnos en cuanto a su visita. Esta no es la experiencia que queremos para nuestros clientes. Me comunicaría con alguien si esto me hubiese sucedido. Nos enorgullecemos de brindar a nuestros clientes un servicio al cliente de clase mundial. Nos encantaría revisar su situación.
Para poder ayudarle, por favor escríbame a través de nuestros canales de redes sociales en Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) o Facebook (https://www.facebook.com/bestbuy) con los detalles de lo que sucedió, su nombre completo, número de teléfono, correo electrónico y la dirección de la tienda que visitó. También añada Google Review Español 64908688. Esperamos su mensaje.
Sinceramente,
^Deysha