Best Buy Brick

worst ever. Can't wait to see Best Buy close down. And people wonder why the use Amazon. Return policy is crap. I had a Apple mouse that I purchased. It wasn't working so the worker told me to bring it in and he would help. I brought it a couple days later on day 16. No worker there would help me get this 80 dollar mouse to work. and then they said I couldn't return it and I had to cll Apple. They wouldn't even look at the mouse. So yea Ill never buy anything from Best Buy, Amazon all the way.

Terrible customer service… when you call, you can’t speak to anyone in the store anymore. It routes you to a calling center from overseas. They Push the purchase of a warranty for their electronics that cost $200 for coverage and it’s good for two years however, when you return that product within the return timeframe. They refused to return any of the money for the coverage even though they told me it would be in fact refundable as long as it is within the 60 days! I don’t like being told something and then they change their story. So now I have coverage on an item I no longer own!

Purchased key fob trackers & a wallet tracker for a senile relative. Nice fellow at the Verizon booth came over and assisted me. He was very kind and knowledgeable. I appreciated his input.

Yuck. Don’t ever come here. The staff is incompetent and unavailable. Just had the worst experience of waiting 20 minutes for service to be belittled by an employee and then to take advantage to try to upsell on a hard drive. I’m not surprised by the lack of work ethic, just disappointed.