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Best Buy Brick
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Brick
How do I check product availability at the Brick Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Brick Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Brick stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Brick Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3033 reviews)
Gloria C
January 16, 2025
2 out of 5
Ok I went two weeks after Christmas so low stock. I have new phone and tablet looking for cases and screen protectors. No one and I mean absolutely no stopped to help and when I looked around people disappeared like magic. I stood near the front of the store and ordered everything I needed from Amazon. Their crappy service enticed me to spend hundreds online. So thanks I bought good stuff.
John I
January 13, 2025
5 out of 5
Best Buy always goes the extra mile for customer satisfaction!
Lavonne A
January 10, 2025
1 out of 5
Not pleased with how the management refused to sell me an item that they had behind a glass at a sale price and when we get to the register it’s scanning regular price. We go back to look and the associate claims it’s the wrong color and was misplaced. That’s not the customers issue if you need a key to open this display clearly that was placed there by an employee. I will be contacting corporate!
Response from Best Buy
January 11, 2025
Hi, Lavonne,
We appreciate you taking the time to share your review with us. We understand how important it is for the price of an item to be marked accurately and would like to follow up on this with you.
Please connect with a member of our team here at Corporate through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64666004" in your message. Thanks!
Regards,
^April
Richard S
January 09, 2025
1 out of 5
Hated walking in here. Hate giving business to companies that actively discriminate. Had to go here due to timing. Purchased cell phone screen protector. Ended up purchasing a better one on Amazon afterwards.
Response from Best Buy
January 09, 2025
Hi, Richard,
Thank you for your review. I can understand how challenging it can be when you don't receive the level of service you deserve. At Best Buy, we truly value all our customers, and we aim to maintain an environment where all of our customers feel welcomed and appreciated.
So that we can formally document your feedback, please send us a private message using the links below that includes your full name, phone number, and email address. Kindly mention your Google review 64661297.
Facebook: facebook.com/BestBuy
Instagram: instagram.com/bestbuy
Twitter/X: twitter.com/BestBuySupport
Kind regards,
^Pre