Best Buy Brick

I overpaid, on my best.Buy credit card and cannot get the payment back.I was transferred overseas because they don't employ americans for forty five minutes and still could not get what I needed.I will never shop at the store again. Why are we shopping at a store that employs employees overseas?Let's start with that it's disgusting.

The final and best destination to buy all the electronics you need! Tip: buy best buy yearly membership, it's definitely worth it.

One of the worst Best Buy’s ever. I had placed an order for a tv and the deal was really good and once in a blue moon type of thing. I got to the store to pick it up and found out that it is not fitting in my car so the associates were like okay we can ship it to your house but cannot do it right away since we marked you as “ready for pickup”. I’m like okay so what is the next step. The person who was assisting me didn’t know what to do so he called his manager Johnathan. Johnathan said he doesn’t want to waste my time and have me wait for 30 minutes because that is how long it’ll take for the system to go back to “not available for pickup” once they have cancelled that status. I said okay here is my number call me when we are good to go over the details and I left to go home. I reached my house and still nothing not a single call or anything and mind you I live an hour and half away from the store. So finally Jonathan gives me a call and tells me “actually we cannot deliver the tv anymore due to it being an open box. You would need to cancel the order and place it again for us to chose the delivery option on it” so I go ahead and cancel the order and when I tried placing it the very next second, it was already unavailable so I was like okay it may need some time so I’m still on the site trying to refresh and did it for 20 minutes and still nothing. I called the customer service personnel and they told me “you made a mistake by canceling the order. You shouldn’t have done that and now we cannot do anything because the tv is not available”. Love how they handled the whole situation really tells you how knowledgeable they are. Oh and also when I go to the store, the person was like “it won’t fit in your car” without even trying lol. One of the worst Best Buy’s ever. I hope someone reads this and does something about this

The store was stocked and. The staff was great