How do I check product availability at the Brick Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Brick Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Brick stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Brick Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3257 reviews)
gregory
June 10, 2026
5 out of 5
Got an open box laptop for half price. Can't get better than that
Fark W
June 10, 2026
2 out of 5
Best buy policy for APPLE BATTERY REPLACEMENT is to charge a $90.00 fee for the replacement even if you pay for and have APPLE CARE +. Don’t waste your time making an appointment at BEST BUY for this service and make it at an APPLE STORE. This information was confirmed by APPLE that some vendors will charge for this service such as BEST BUY but not notate this at the time your appointment is made.
Response from Best Buy
June 10, 2026
We understand the frustration when something has gone wrong with a service for your iPhone. For assistance, please reach out to us in a private message on Facebook (https://bby.me/FFCj0n), Twitter/X (https://bby.me/98JGdl), or Instagram (https://bby.me/PU0HnS), and mention your Google review, 171130.
Tina D
May 28, 2026
5 out of 5
I had to take my laptop to the Geek Squad, very professional and very, very nice staff.\nRecommend them one hundred percent