How do I check product availability at the Brick Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Brick Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Brick stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Brick Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3291 reviews)
Kross
November 06, 2026
1 out of 5
I just got into the pokemon hobby and there's not that many spots to catch a restock so I called off of work to have the chance to even get a product and I showed up at 7 the night before because there's usually a line which is no problem. The problem comes into play when u have ppl showing up wensday afternoon and pitching up a tent and sleeping on the sidewalk. Now if it was 1 to 2 ppl per tent sure go ahead but I kid u not i saw 2 tents with entire families in it so like 5 to 6 ppl ( when im writing this a tropical storm is going ). The 2nd problem that comes into goes along with the first with parents bringing all the kids they demand the get 1 product per person which is insane by that logic if we take the 2 families of 5 to 6 ppl thats 11 of the product gone and management dosent seem to care. Idk if corporate will read this but better policy's have to be put into place for this for everyone to have a fair shot at getting the product.
PorkChop X
November 02, 2026
1 out of 5
Tech problems? Do not do business with this slow store worst customer service with geek squad. Pathetic worst waste of time.
Vick V
November 01, 2026
5 out of 5
Chris S was super helpful he answered all of my questions with precision
Mike G
October 22, 2026
5 out of 5
This store is good. They have helpful staff. The tech is spoke to knew a wealth of info on smart watches and all things tech.
The selection of items is great. And there have been a few times they have something at a price that saves me on shipping costs from other places. The location is decent the parking lot is ok and soon they will have a coffee shop nearby. Get a coffee and check our the TV selection theater section is amazing.