Third class services.
Choose to buy from Costco and recommend everyone to go Costco best service ever.
We booked TV on Christmas time. But at 31st they informed TV was out of stock. We re-booked another TV instead and choose to pick up at location. At the time of pick up.. staff didn’t know about about our order. Also, they are not even trying to track our order. And we seat almost 1 hr to get pick up. But nobody help and after they again said… they are out of stock.
We booked TV in Christmas times because , we got deals. 31st they called to have outof stock so, we can’t even get deals any other store. And we have to buy TV from their store only. We booked another TV to get in same deal but again they did same thing. Online we tracking our order, it shows ready to pick up. But when we reached out to location they don’t even recognize out order after showing bills.
Very disappointed & Angry at same time.
Response from Best Buy
January 11, 2026
Hello there, Yash!
We truly appreciate you taking the time to bring the details of your experience to us. We strive to make every online order a seamless process from start to finish. I completely understand the need for support if any part of the process doesn’t go as expected. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #103396 in your message. You can find us here:
Facebook (https://bby.me/b2zk7v)
Twitter/X (https://bby.me/y6p9om)
Instagram (https://bby.me/bz2fff).
Went today to purchase pokemon cards as they had them in stock. The cashier mention it’s one per item except for the sleeves.
As I entered, I saw two guys and one girl leaving with 5-6 of the same item when at most each of them should’ve had 1 of each. When I asked the cashier about it, she mentioned the 1 per item and 4 per sleeve, but the group of 3 looped and she allowed it.
So if the there’s a limit and you’re allowing people to loop, what’s the point of the limit. Yet she enforced the limit for everyone after the 3 people.
I don’t care about looping, but the fact that the 3 people walked out with multiple of that same item when there was myself and two others who weren’t able to get it due to this, and we would have if the limit is enforced.
Never coming back here again.
Akim with the Geek Squad successfully assisted me today to resolve a computer issue after extremely frustrating, wasted time spent using the remote Geek Squad (I do NOT recommend using the 800 number for tech support). Thank you Akim!