Best Buy Bridgewater

As the owner of a computer repair shop in Succasunna NJ, I often rely on Best Buy for parts when building custom gaming PCs, mainly because it’s more convenient than driving to Micro Center. My only wish is that Best Buy would expand its inventory of motherboards and PC cases. Otherwise, they carry most of the components I need.

Good prices, great help from the Geek Squad.

I visited the Best Buy in Bridgewater on 11/21/2025 (19:08) Receipt #6578280 to buy an iPad Air M3, and the experience was extremely misleading. The sales associate assisting me tried to push me into opening what he called an “account” for a 10% discount/cash back. He never clearly disclosed that it was actually a Best Buy Citi credit card application until I saw “Best Buy Citi Rewards” on the screen myself. When I asked if this was a credit card, he still tried to downplay it as “just an account” and then asked for my ID to proceed. This is not transparent, not ethical, and borders on deceptive sales behavior. For clarity: pushing a customer to apply for a credit card without clear disclosure isn’t criminal, but it can absolutely fall under New Jersey’s Consumer Fraud Act, which prohibits misleading or deceptive business practices. Best Buy employees should NOT be hiding the fact that they’re initiating a credit card application. I genuinely don’t understand how store management is allowing associates to use these tactics. This is not acceptable customer service. I expect a response from store leadership within 3 days; otherwise, I will escalate this to Best Buy’s executive team with full details and proof of purchase so this issue is properly addressed. Other customers, please be aware of this before shopping here.

Great experience every time I shop in the Best Buy stores. High quality merchandise and service. Thank you!