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Frequently Asked Questions About Best Buy Bridgewater

How do I check product availability at the Bridgewater Best Buy?
How do I check my order status?
My local Bridgewater Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Bridgewater stores’ holiday hours?

Recent Reviews

4.1
(3354 reviews)
Bassett C
October 07, 2025
1 out of 5
Terrible costumer service! Incompetent. While purchasing a new computer tower for my mom, I was told first her current monitor would work. NEVER asking why type of wires we have connected!!! As I set up the system I see - NO VGA cable connection on new tower. Yeah we’re old people! Unlike the sales persons who’s statement and arrogance in presuming, vs inquiring about her current set up. So a 2nd trip (30min drive one way) to get an adapter. After speaking with yet another sales person who couldn’t answer a question honestly with an “I don’t know” (I could see it and was being patient, giving him the opportunity to do the right thing.. but nope… deer I headlights and afraid to be wrong.) I would have respected “I don’t know let me get someone to help you”..so then speaking with a manager - who said for my troubles he wouldn’t and couldn’t give me any discount, I ended up purchasing their recommended HDMI to VGA adapter and drove back. WRONG AGAIN!!! Gezzz who on earth is training the so called “Geek Squad?” So I used my own brains and researched only to find the correct adapter on AMAZON and get this… over night delivery by 8am!!! Bye bye no longer a Best Buy!!! Done. This is why we don’t go to store anymore. Terrible costumer service. Humans wake up and get it together !!!
Response from Best Buy
October 08, 2025
Hello, Thank you for your review. We are saddened to learn about the difficulties you encountered while trying to get a new computer for your mother. We are always looking to improve the customer experience and would like to discuss these interactions further. Please reach out to us through private message on Facebook (https://bby.me/8lnkrg), Twitter/X (https://bby.me/ak9njg), or Instagram (https://bby.me/44w6av). Please be sure to mention "Google review 53014" when reaching out. Thank you!
Craig F
October 02, 2025
4 out of 5
Has everything (had to go to a store at Somerville Mall to get my online account working again -- long story and I wanted an alternative to Amazon for where to buy New York Times "Wirecutter" top reviewed products). The washer / dryers are way too big to be practical.
Andrés M
September 14, 2025
5 out of 5
Nice service 👍👍
Debbie C
August 30, 2025
4 out of 5
Good place if you know what you want and you know they carry it. Shelves are not stocked like they used to be. No more movies selections and haven't seen music selections either. They have the usual video games, laptops, tablets, TVs, and then your household kitchen appliances. Its not the kind of browsing store it used to be. Most of the time we go here because my husband knows what he needs and its hit or miss if they have it. I usually wait in the car because, for me, there's nothing to browse anymore.

About Best Buy Bridgewater

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