Best Buy Bridgewater

Very bad customer service who do not honor price match guarantees for items bought just before black friday. Black friday tickets opened won't get resolved and rebates won't be given. No records will be kept of the opened tickets and when the price returns to the normal price it is too late. Please do not shop at Bridgewater Bestbuy and boycott them.

Chris and victor were beyond helpful. I came in last hour to do a return and pc purchase, and they took time with me to make sure i left with what i wanted/needed. Didn’t leave till 30 minutes after close but that didn’t bother them. Need more retail workers like them. Will be a returning customer for sure.

Best buy can really annoy me sometimes. Being a big corporation they don't really care too much for the individual sale. However, the staff and Best Buy can be very helpful. Shout out to Stef for making my return super simple and pointing me in the right direction.

I don’t usually write reviews, but this one is well deserved . shout out to Jesse store manager . On Black Friday I purchased an item through online pick up The app said my item would be ready within an hour. I drove two hours to get this item specifically I came in to the store after a hour thinking my item would be ready . I waited over 3 hours. I was giving false information by 4 employees, 2 at online pick up and 2 in electronic by the TVs in the back . These 4 employees completely shut me out and absolutely no help at all , they would not tell me the status of my order , nothing at all . Before speaking to Jesse I spoke to a gentleman in electronics with his buddy next to him going back and forth , I then requested a manager … he goes “ I am the manger wassup ? “ with a tone to make things better . I stated my frustration and he eventually told me to come back in 30 mins and to see him if I wasn’t notified of my order begin ready . A hour passes by still nothing … I’m glad I ran into Jesse after he asked me if I’m begin helped as i walk out and head to my car to wait who knows how many more hours … My guy Jesse knows customer service. Must be or should be head huncho of Best Buy in bridgewater . Took care of me and was out of there in less than 10 mins . To make things better my item was sitting on the shelf already picked but never marked down as ready . Needless to say everyone ask for Jesse store manager !!!