Going for pokemon cards and knowing how some shoppers might behave, I didn't feel judged or looked down on by anyone. They were polite, had a welcoming smile and had me in and out in a brief moment.
I just received a package from best buy, it got delivered by DoorDash without my knowledge, and guess what when the package arrived their was no battery inside the box 😂 I’m sure these employees are too blame. And I will be coming for my battery or refund on 10/7/26. As soon as I can 😂 I’m coming
hillbilly d
October 02, 2026
fake crap store
order lots of stuff
pay up front
they deliver half the stuff
fight do get you money back
sad
Response from Best Buy
October 02, 2026
Thanks for taking the time to leave a review here on Google. I can certainly understand why receiving only part of your order and then having difficulty getting a refund would leave you disappointed. If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo 229528” when reaching out on social media.
total fail
spend a couple thousand dollars
spend half a day in the store
pay up front
get home and receive an email that some items are cancelled
total fail
Response from Best Buy
October 02, 2026
Hello ,
We can see why you’d be upset if item in your order were cancelled, and we’re really grateful you took the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #229513 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/CYcItv)
• Twitter/X (https://bby.me/Q6pMBi)
• Instagram (https://bby.me/Cekg6b)