The worse place to be 0 star
Response from Best Buy
April 08, 2026
Hello.
We always want our customers to be satisfied when shopping with us. If there is anything that we can help with, please reach out to us on one of the social media platforms below. Be sure to also include your review number, 139479, in your message. We look forward to your reply.
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Horrible customer service and price gouging. I looked on best buy website for an item and it was in stock 79.99. When I went to the store, picked the same item it is 99.99. Absolutely ridiculous. Talked to the manager says there is nothing he can do. Will no longer shop at Best Buy
Great people at Bridgewater
I’m writing regarding a return experience at your [Best Buy location] about 10 days after I purchased my AirPods. When I returned them, a supervisor accused me of being dishonest, implying I was a thief or bringing incorrect items. I was sent to Apple for verification. Apple confirmed everything was correct, and I returned with their documentation.
Eventually, the return was processed, but no one apologized for the disrespect and the hours I spent. I believe a supervisor should exemplify respect and fairness. I hope you can address this internally so no other customer faces such treatment. Idon’t believe this individual demonstrated the professionalism expected of a supervisor. I hope management can assess whether this person is truly suited for that role, as supervision should mean fostering trust and fairness.” That keeps it direct and constructive.