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Frequently Asked Questions About Best Buy Bridgewater

How do I check product availability at the Bridgewater Best Buy?
How do I check my order status?
My local Bridgewater Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Bridgewater stores’ holiday hours?

Recent Reviews

4.1
(3424 reviews)
Tim O
March 13, 2026
1 out of 5
I went yesterday to buy my son a brand-new phone, cash. Was looking for a good phone for him. We walked into the cell phone department and saw three employees. One was on the floor helping someone, one was at the desk helping someone, and one was laid back in his chair on his phone. We went to the back of the store to see if someone I know was there, then returned again to the cell phone department to the same scenario. I made a point of saying loudly by the meatball on his phne that there was no one offering us any help. He just spun around in his chair and acted like we weren't there. So we left the store and went elsewhere. Paid over $1,350 for a new phone, cash. Hope he enjoyed playing on his phone.
Response from Best Buy
March 14, 2026
Hi, Tim, Thank you for leaving a review. I can understand expecting attentive employees to assist you when coming in to make a purchase. This is far from the experience we want our customers to have when shopping with us. If you would like us to look into this closer, please send us a private message on social media. We would be happy to help on any of the following platforms: Facebook (https://bby.me/W2twoh), Twitter/X (https://bby.me/49zh7I), or Instagram (https://bby.me/hX0JEC). In your message, please reference “Google review #129266” when reaching out.
Karina O
March 04, 2026
1 out of 5
customer service is Ridiculous ! only asking if i need help in a suspucious way dispite not even having a purse on me like if i was going to steal something propably bc im hispanic the racism has gotten to far these days
Response from Best Buy
March 05, 2026
Hello, Karina, Thank you for taking the time to share your feedback. We expect all of our associates to treat customers with respect, so we can understand your concern. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/w4p49p), Twitter/X (https://bby.me/mn2yhf), or Instagram (https://bby.me/7pqyxy). Please reference Google Review #125805.
Jonathan R
February 27, 2026
2 out of 5
Bought Sonos equipment from Sonos website for pick up at this location which it offered. When I arrived only a portion of the order was actually there - complete bait and switch. A week later and I still don’t have the equipment from Best Buy or Sonos
Response from Best Buy
February 27, 2026
Hello, Jonathan, Thank you for taking the time out of your day to share your feedback. Having your order delayed is never great news, so we can understand your concern. We'd be happy to look into this for you and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/46n1hm), Twitter/X (https://bby.me/h6gbl3), or Instagram (https://bby.me/0nbe7g). Please reference Google Review #122628.
Destroy G
February 17, 2026
5 out of 5
Great place

About Best Buy Bridgewater

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