Shout out to Seth in the Computer Department. Super helpful, patient, and kind! Helped me get situated with some computers for the office. Thank you sir.
Unable to directly reach customer service in the actual store. Phones keep transferring to international line. Service is not what it used to be.
Response from Best Buy
April 21, 2025
Hey there, Sharon,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had issues reaching out to the store and I can definitely understand your concerns surrounding this. We would love to document your experience and help connect you any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #65064137" and share your full name, email, and phone number.
Thanks,
^Jacob
Sorry to say but what a waste of time shelves were pretty much empty. Didn't have anything that my son was looking for.
Response from Best Buy
April 14, 2025
Hello, Brenda.
Not being able to find what you are looking for can definitely be disappointing and we are happy you shared this feedback with us. If you need any assistance locating an item or have any questions, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy) and one of our agents will be glad to assist. I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, telephone number, and Google review number 65039541 to complete the documentation process.
Best,
^AllisonS
Reemplazaron la batería de mi iPhone 13 el mismo día, atención excelente y muy pacientes para el proceso, aparte de que solo fueron 73 dólares en total, gracias