Frequently Asked Questions About Best Buy Cherry Hill
How do I check product availability at the Cherry Hill Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cherry Hill Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cherry Hill stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cherry Hill Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2814 reviews)
Eileen H
August 02, 2026
4 out of 5
On 7/31/26 I went to Cherry Hill store for a new laptop. After about 3 to 4 employees walked past me without a "Hello or do you need help?" A young man Dom (assuming Dominic) came up & offered help. He was fantastic & I purchased exactly what I needed! He was so patient & friendly! I am tired of people always pointing out the bad - I wanted to point out the good! Thank you Dom!
Dumitru D
July 20, 2026
2 out of 5
It's a putty how they don't know nothing about what they have or sell
Sq
July 13, 2026
1 out of 5
Walked out after waiting to purchase an Apple Watch because the AT&T sales guy could not leave me alone. I’ll go elsewhere
Response from Best Buy
July 13, 2026
Hi there,
Thank you for your review. We never want our customers to feel pressured. This is never the experience we want you to have with us. We'd appreciate the chance to follow up and ensure this is documented and addressed.
Please feel free to reach out to our support teams on social media, so we can better assist you.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
When reaching out, please reference your Google Review 186829.