Frequently Asked Questions About Best Buy Cherry Hill
How do I check product availability at the Cherry Hill Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cherry Hill Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cherry Hill stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cherry Hill Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2784 reviews)
James B
March 12, 2026
1 out of 5
The customer service Jose Rodriguez provided me was absolutely appalling. While pre-ordering my phone, he left me at every chance to try to make a different sale. Because of this he not only put in the wrong phone to be pre-ordered, he put in the wrong email so I couldn't check any of the information he put in wrong. Now I have to jump through hoops to get this problem resolved. He needs to be restrained.
Robert H
March 06, 2026
5 out of 5
Went in to find a 3in1 printer. After speaking with several associates, I decided on the Epson Ecotank ET-3950. Even at checkout, other employees stated what a great printer I was buying. Despite not having it in stock.
Being a geek club member, Best Buy is shipping it overnight and ill have it this morning. ☮️&💚
Jason G
March 05, 2026
2 out of 5
Went in for the first time in a long time just to see what they had in there. Had a definite dreary feeling in there for some reason. It's definitely not the store I would frequent very often in the past. I could honestly say I would never need to go there ever again. The way it seemed in there I don't forsee them being around much longer.
Response from Best Buy
March 05, 2026
Hello, thank you for taking the time to leave us a review. We aim to offer a warm and welcoming environment for you to shop in. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #125983".
Facebook (https://bby.me/0iaf6o)
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Liora R
February 19, 2026
1 out of 5
Rude and snappy costumer service
Response from Best Buy
February 19, 2026
Howdy.
We always want to provide the best customer service possible. If you would like to add anything about your experience, feel free to send us a private message on social media. We ask that you also include this Google review number, 119400, when you reach out. Thanks for your time.
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