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Best Buy Cherry Hill
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Frequently Asked Questions About Best Buy Cherry Hill
How do I check product availability at the Cherry Hill Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cherry Hill Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cherry Hill stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cherry Hill Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2697 reviews)
Deborah C
April 30, 2025
5 out of 5
Associates very helpful. Found everything i needed
Marcus M
April 22, 2025
5 out of 5
Shout out to Seth in the Computer Department. Super helpful, patient, and kind! Helped me get situated with some computers for the office. Thank you sir.
Sharon S
April 21, 2025
1 out of 5
Unable to directly reach customer service in the actual store. Phones keep transferring to international line. Service is not what it used to be.
Response from Best Buy
April 21, 2025
Hey there, Sharon,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had issues reaching out to the store and I can definitely understand your concerns surrounding this. We would love to document your experience and help connect you any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #65064137" and share your full name, email, and phone number.
Thanks,
^Jacob
Brenda W
April 13, 2025
1 out of 5
Sorry to say but what a waste of time shelves were pretty much empty. Didn't have anything that my son was looking for.
Response from Best Buy
April 14, 2025
Hello, Brenda.
Not being able to find what you are looking for can definitely be disappointing and we are happy you shared this feedback with us. If you need any assistance locating an item or have any questions, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy) and one of our agents will be glad to assist. I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, telephone number, and Google review number 65039541 to complete the documentation process.
Best,
^AllisonS