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Sony Experience%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23FFFFFF;}%20%3c/style%3e%3cpath%20d='M12,23c6.08,0,11-4.93,11-11c0-6.08-4.93-11-11-11C5.92,1,1,5.92,1,12C1,18.07,5.92,23,12,23z'/%3e%3cpath%20class='st0'%20d='M11.56,7.17v9.66h3.06v-0.87h-2.18V7.17H11.56z'/%3e%3cpath%20class='st0'%20d='M8.48,9.81c0.73,0,1.32-0.59,1.32-1.32c0-0.73-0.6-1.32-1.32-1.32c-0.73,0-1.32,0.59-1.32,1.32%20C7.16,9.22,7.76,9.81,8.48,9.81z'/%3e%3cpath%20class='st0'%20d='M12.44,2.8c-0.12,0-0.33,0-0.44,0c-5.08,0-9.21,4.12-9.21,9.2c0,2.46,0.96,4.77,2.69,6.51%20c1.74,1.74,4.05,2.71,6.52,2.71c2.46,0,4.77-0.97,6.51-2.71c1.73-1.74,2.69-4.05,2.69-6.51v-0.42h-6.57v0.85h5.7%20c0,0.02,0,0.11,0,0.13c-0.28,4.35-3.92,7.78-8.32,7.78c-2.23,0-4.33-0.86-5.9-2.44C4.52,16.33,3.65,14.23,3.65,12%20c0-2.23,0.87-4.33,2.45-5.9C7.67,4.52,9.77,3.65,12,3.65c0.1,0,0.33,0.01,0.44,0.01V2.8z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Deptford
How do I check product availability at the Deptford Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Deptford Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Deptford stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Deptford Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4357 reviews)
steven j
March 21, 2025
1 out of 5
On March 18, 2025, I purchased a gas stove for delivery on Friday, March 21, 2025. My delivery window is between 3 PM and 7 PM. At 6:45 PM, I received a text message from the delivery driver, Ryan, informing me that the team was running behind schedule. The estimated delivery time was revised to 7:45 PM.
I tracked the delivery team’s time on Best Buy’s app. Initially, the app showed the delivery truck in my development, less than a minute away. However, after a few minutes, the truck disappeared, and the app indicated that the delivery was five minutes away, then six minutes away, and finally, it went away, prompting me to make another appointment.
I had taken a day off from work for this delivery, and unfortunately, it never arrived. As a result, I will not be making another appointment with Best Buy for delivery services.
Response from Best Buy
March 22, 2025
Steven,
We are saddened to know that your order did not arrive when expected and would be happy to take a look into this further. Please send a private message with your full name, phone number, email address, and order number to one of the following: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out, please be sure to mention that it is in response to Google review 64955453.
Sincerely,
^Tina
James R
March 18, 2025
5 out of 5
Bought a vitamix blender from there. A guy named Dylan helped me. Very very nice and helpful.
Stasia J
March 18, 2025
5 out of 5
Needed help, and a person was there in a few minutes. Gave me advice that was so very helpful.
Ben F
March 18, 2025
2 out of 5
So if you are doing online ordering and picking up, there is no issue here. I have had plenty of successful transactions this way. However, my wife and I went in to look at dishwashers as ours had recently died. We walked in and walked around the appliances for about 10 mins, other people had also showed up to peruse around. Not a single employee came over. I then went to the security guard at front and asked if they could page someone over. He said he would. After 10 mins again of not a single employee showing up, we left. Immediately went to Lowe's around the corner. Immediately received help and purchased a new dishwasher. Very disappointing in-store customer service. I guess Best Buy can afford to lose major transactions.
Response from Best Buy
March 18, 2025
Good Evening, Ben,
We absolutely understand how you are feeling after not getting the assistance you needed when you reached out for support. We would love to connect with you and work to assist you. Please feel free to send us a private message through social media and we will partner you with a specialist. Make sure you include your Google review in your message: #64940849.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby