Aidan Went Above and Beyond!
I can’t say enough good things about Aidan from the Geek Squad at Best Buy in Deptford.
I was in a pretty desperate situation with my phone. I had tickets to the Philadelphia Union game that night that I had bought for my son’s birthday, and I needed to get those tickets off my phone. I had already tried multiple ways to get it working using my work phone and other devices but nothing was working.
Aidan could have easily treated it like just another repair, but instead he went out of his way to help me and stuck with it until we got the problem resolved. His patience, knowledge, and willingness to go the extra mile made a huge difference for me that day.
Thanks to Aidan, I was able to get my phone working and, more importantly, make sure I didn’t miss out on something I had planned for my son’s birthday.
People are quick to complain when they have a bad experience, so I wanted to take the time to recognize someone who genuinely deserves some credit. Aidan is an absolute asset to the Geek Squad and Best Buy. If you’re dealing with a tech problem, I highly recommend asking for him. He took a stressful situation and made sure it had a happy ending.
Great service ,very helpful employees. Would definitely go back
Alejandro P
August 16, 2026
Made an appointment for Geek Squad through Apple Services for a repair. Left my EMAIL and NUMBER in case of any changes to my appointment. I arrived early, waited for 20 minutes in line, after driving 45 minutes… just for them to inform me their Apple repair system had been down for hours. I should have received a call or email to reschedule and not waste my time.
I get things happen, but I left the necessary information to be contacted in case of changes and they didn’t. If you schedule here, CALL AHEAD because they will not call you.
Small, no need for me to back to this one. Too many others that offer more closer to my house