Geeksquad threw away my hdd which has all my important stuff on there instead of calling me to tell me that it was corrupted and giving it back nd never let me know before hand what they were going to do with it
They didn't have what i am looking for at that but the store looks good
ricethericey
April 18, 2025
absolutely amazing customer service
Hate to do this but whatever… it’s the company as a whole.
Bought an iMac (4/2)needed to be shipped
Deliverey date is 4/8, no package, 4/9 no package, 4/10 no package, 4/11 no package
Called best buy everyday, so now the package has been intercepted with a return to shipper? I’ve also been on the phone with ups I’ll be supporting that 1 star they love so well
Should’ve just went to the apple store to purchase
Response from Best Buy
April 11, 2025
Hi, Zach,
Thank you for taking the time to share your review with us. We are saddened to hear that your order was significantly delayed, as we realize this can really take away the excitement of getting that new iMac. We would like to follow up with you to take a closer look and see about turning this experience around.
Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 65033537" in your message. Thanks!
Regards,
^April