Frequently Asked Questions About Best Buy Deptford
How do I check product availability at the Deptford Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Deptford Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Deptford stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Deptford Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4322 reviews)
Lisa
January 04, 2025
5 out of 5
Went with a friend looking for a Samsug or Android tablet. Only store in the area that carries them. In and out in very little time.
Mark R
January 04, 2025
1 out of 5
I ordered a pair of KEF q350’s NEW. What I received was a pair of OPEN BOX speakers that were heavily damaged with an open box tag shipped in a box that has no damage. I returned them to my local store. This would never have happened in the local store. I don’t know what your product flow and Geek Squad people are doing but, obviously they don’t do it well!
Response from Best Buy
January 05, 2025
Hello, Mark.
Thank you for taking the time to provide this feedback. I would be concerned as well if I received an open box item after purchasing a new item.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams as well as assist in any way that we can. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include Google Review number 64646346.
Best,
^AllisonS
Bryan D
January 04, 2025
5 out of 5
Got the premium BES BUY membership, I get 2 years of insurance per product that I buy.. plus the extended 60 (total) days of return policy.