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Sony Experience%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23FFFFFF;}%20%3c/style%3e%3cpath%20d='M12,23c6.08,0,11-4.93,11-11c0-6.08-4.93-11-11-11C5.92,1,1,5.92,1,12C1,18.07,5.92,23,12,23z'/%3e%3cpath%20class='st0'%20d='M11.56,7.17v9.66h3.06v-0.87h-2.18V7.17H11.56z'/%3e%3cpath%20class='st0'%20d='M8.48,9.81c0.73,0,1.32-0.59,1.32-1.32c0-0.73-0.6-1.32-1.32-1.32c-0.73,0-1.32,0.59-1.32,1.32%20C7.16,9.22,7.76,9.81,8.48,9.81z'/%3e%3cpath%20class='st0'%20d='M12.44,2.8c-0.12,0-0.33,0-0.44,0c-5.08,0-9.21,4.12-9.21,9.2c0,2.46,0.96,4.77,2.69,6.51%20c1.74,1.74,4.05,2.71,6.52,2.71c2.46,0,4.77-0.97,6.51-2.71c1.73-1.74,2.69-4.05,2.69-6.51v-0.42h-6.57v0.85h5.7%20c0,0.02,0,0.11,0,0.13c-0.28,4.35-3.92,7.78-8.32,7.78c-2.23,0-4.33-0.86-5.9-2.44C4.52,16.33,3.65,14.23,3.65,12%20c0-2.23,0.87-4.33,2.45-5.9C7.67,4.52,9.77,3.65,12,3.65c0.1,0,0.33,0.01,0.44,0.01V2.8z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Deptford
How do I check product availability at the Deptford Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Deptford Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Deptford stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Deptford Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4536 reviews)
Deborah M
May 19, 2026
1 out of 5
We are done with Best Buy. Will pay a little more for local companies products.
Over the past 5 years we have encountered several issues that lead us to believe Best Buy's customer service is all show.
Incidents include:
Purchasing a laptop and talked into the warranty. Go to use the warranty 7 months later and they would not honor it. As I am standing in line with my concern, I hear several other people complaining about the same thing. Not honoring what is in the warranty.
Second, purchasing a shelf for my husband's Trager Grill as a Christmas gift. 5 months later when the weather was warm enough to put it on, he realized it was the wrong size. It was still intact in the box. They said it was "outside of their return period". Yet it was grilling season (?).
Finally, as if we didn't learn our lesson, we choose to look at Best Buy for a new TV. We found one we liked and went to use our Best Buy card for a zero percent interest promotion mentioned by the service member helping us. After getting it home...the product was not eligible for zero percent. Their reaction, "oops".
We were fans of the ease of use and promotions with Best Buy. But this day and age, trust comes first. This is not a trust worthy company.
Response from Best Buy
May 19, 2026
Hello, Deborah,
Thank you for taking the time out of your day to provide us with your review. With the experiences you have had over the years, we can understand why you feel this way. This does not align with the kind of support and customer service that we strive to provide here. We would appreciate the chance to follow up to ensure your concerns are formally documented on your behalf.
Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/oOBg5k)
- Twitter/X (https://bby.me/1XGq94)
- Instagram (https://bby.me/7OSilO)
When reaching out, please reference your Google Review 154543.
Bibi T
May 11, 2026
5 out of 5
Everyone was so professional and helpful
Sara C
May 08, 2026
4 out of 5
Great Service!
Kenneth M
May 07, 2026
4 out of 5
Very helpful. Was having problems with my crome book. And the Geek squad figured it out