Best Buy Deptford

Great staff and service. What usually takes 30 minutes to replace a defective earbud took literally 5 minutes.

Absolutely infuriating experience. Apple had me make an appointment with Geek Squad. Geek squad planned on fixing my phone but ended up fully breaking it. Yes, they took full responsibility. I am told I will have a new phone within 48 hours. This was a Friday so in reality it would be 4 days but I understood. Tuesday comes, I hear nothing, I call, finally get a call back at 4:30 saying no tracking, not sure where the phone is. He will update me tomorrow. Going on day 6 now of no phone. Get a call at 11 am the phone is back ordered and it is what it is. This is absolutely absurd. You are an apple vendor. You "fix" apple products and when your incompetence breaks the phone fully, I am left with nothing. A brand new iPhone 17 and I am told it is what it is. They have them in stock, apple has them in stock yet I am told it is back ordered. Trying to get anyone on the phone is impossible. I use my phone for work, for GPS, for banking and they tell me "it is what it is". Left with no resolution, 6 days without a cell phone, unable to get anyone on the phone. I have never been so displeased. If you actually need your device. Do not bring it here.

Chris did an excellent job at narrowing down which laptop worked for my needs and price range and even let me know the benefits of the 0% for 12 months Best Buy charge. I highly recommend and wish I came here sooner!

They frequently have an attitude assisting customers, shut down people that know what they are talking about when it comes to electronics and also agrees with them with incompetence. They move at their own pace and sometimes they won’t assist you or speak to you even if you are clearly unsure of something, other times they watch you just to watch you. I have been going to this store for years and I wish there was a location closer to Rowan than this place, as I would greatly love to go there instead. Please acknowledge and respect your customers as without them, there will be no business and no business means no paycheck!