Theodosia M
December 09, 2024
Everyone there was extremely helpful, I bought a laptop on Bestbuy.com that turned out to have a hardware issue, geek squad was knowledgeable and friendly, and when it turned out I needed a new laptop, they helped me get the right one in exchange for the busted one. Shout out to Justin, Eli, and two other geek squad employees I can't recall the names of who all were great and I could tell they had my back the whole time. I've been to some pretty poor best buys before, this one I'll be sure to come back to if I need help in the future
Excellent service by a male employer with curly hair. That man deserves a raise. I went home happy after my purchase with much of his help.
Purchased an item in-store at the Deptford location on 11/20/24 with a promised delivery and installation date of 12/07/2024. Purchase was paid-in-full and printed receipt documented the installation agreement. Received a confirmation text on 12/06 with 4-hour window for the 12/07 delivery and installation. Product was never delivered and installers were no call-no show. No communication from Best Buy.
Response from Best Buy
December 07, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my installations will occur during the timeframe indicated when the order was placed. Can you please reach out to us on one of the following platforms with the information below, as well as more detail about your experience? Please begin your message with "This is in regards to my Google Review 64527958".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Facebook (http://facebook.com/BestBuy)
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Had a great experience, Richie was very helpful and informative....My Grandson is gonna be very happy