Desiree customer service was horrible disrespectful and mean I will never shop here ever again and will tell my my friends and coworkers how bad of an experience I had she is a bad manager and need a good coaching and more dissatisfied and dis painting just plane bad
Response from Best Buy
May 28, 2026
Hello, thank you for taking the time to leave us a review. We aim to create a welcoming environment for you shop. Can you please reach out to us on Facebook (https://bby.me/9lbmY6), Twitter/X (https://bby.me/YEVNoY), or Instagram (https://bby.me/E28zR9) with more information about your experience? Please begin your message with "This is regarding my Google Review #158432".
Best buy always have excellent service & prices, this time only issue was that I had to carry a TV box by hand, instead they give me a cart to move it, but well I just dragged the box to my truck.
Very knowledgeable personell
Adam at the front desk/ customer service was very nice, professional and incredibly helpful!! He not only helped me with my purchase but was very patient and helpful with my trade in. Very professional! Thanks Adam!