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Frequently Asked Questions About Best Buy East Brunswick
How do I check product availability at the East Brunswick Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Brunswick Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Brunswick stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Brunswick Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4006 reviews)
juan c
July 30, 2026
4 out of 5
Store layout is very unfriendly. Sales people very nice.
Mahmudur R
July 30, 2026
1 out of 5
Waiting for 15 minutes without anyone coming to give me a phone. Talked to two different people in blue shirt who said someone is one the way. The worst best buy I have ever been to without a doubt
Response from Best Buy
July 30, 2026
Hello, Mahmudur,
Thank you for reaching out to us here to share your experience. We understand how important excellent customer service can be, and we would like to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 195683.
Facebook (https://bby.me/aYmHA3)
Twitter/X (https://bby.me/hDBwAy)
Instagram (https://bby.me/DrlPgh)
We look forward to assisting you there.
C P
July 28, 2026
2 out of 5
Place looks empty and demo units doesnt work for some areas.
Matthew G
July 28, 2026
1 out of 5
Got referred from a different location that they had the tv I was looking for. When I got there, nobody was around to help nor did anyone offer as I was mindlessly looking for someone. Then it took 4 different people (they all came out of nowhere since no one seemed to be able to help me) to find the tv I was told they have only for them to try and make it seem like they didn't have it. Then when they did after an hour searching I never even got to see it and was told "you know it doesn't come with a stand right?" UHH NO it not like you say that in your listing online 😒 then they tried to say they didn't have a remote either and when they did find one they said sorry no batteries... like cmon people. When I finally got it back home it turns out the backlighting was completely failing. Customer service said it can be fixed and sent a tech out. Guess what that tech said... NOPE bestbuy doesn't replace Sony panels anymore. Nor could I get a replacement since it was open box as there were none available and they refused to give me new after they sold me a broken TV. But I'm not entirely blaming the company. It was just the East Brunswick location that messed this up. Stay away from this location.
Response from Best Buy
July 28, 2026
We understand the frustration when your experience looking to get a TV did not meet your expectations. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/zm3QE4), Twitter/X (https://bby.me/Ui8wQ5), or Instagram (https://bby.me/d6QCc4), and mention your Google review, 194619.