Frequently Asked Questions About Best Buy East Brunswick
How do I check product availability at the East Brunswick Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Brunswick Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Brunswick stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Brunswick Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3935 reviews)
Shannon “
March 26, 2026
1 out of 5
This Best Buy particular in East Brunswick is very not welcoming and as a customer that has The money to spend on expensive products can I please take a look around without being harassed it’s very unwelcoming.
Response from Best Buy
March 26, 2026
Hey there, Shannon
We understand your concerns with your recent visit. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/TeRIkm), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #135104"
Bobby M
March 23, 2026
5 out of 5
I went to the Best Buy location on RT 18 in East Brunswick on March 22nd with questions about buying a desktop computer for My Dad. He's 85 so I needed a bunch of information in order to make My decision. I was helped by a delightful Young Woman named Martina, who had infinite patience with Me and was extremely helpful in assisting Me to feel comfortable making My purchase!
michael w
March 19, 2026
5 out of 5
Although I didn't end up buying anything, the staff were all very enthusiastic and attentive.
Go
March 17, 2026
1 out of 5
Lexi in the geek squad is unfortunately not much of a geek and more of a misery. States I was late for my appointment 6 minutes and unsure she can see me for a repair. Then attempts to upsell me and states she cannot repair without replacing a cosmetic item. Poor quality and should not be customer facing
Response from Best Buy
March 18, 2026
Hi there,
Thanks for taking the time to leave a review. I can understand expecting friendly and accurate support when interacting with our local Geek Squad Agents.
Please send us a private message on social media if you would like us to take a closer look at this situation. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy, Instagram: @BestBuy, Twitter/X: @BestBuySupport
Please mention the phrase “Google review #130543” when reaching out on social media.