Best Buy East Brunswick

Great service and staff.

FALSE ADVERTISEMENT What a horrible experience I drove 45 mins to pick up a TV OPEN BOX IN EXCELLENT CONDITION I ordered online They couldn't find it and no explanation whatsoever, after 20 mins they finally brought an extremely dusty one, no verificarion it was the right one, NO BOX, NO LEGS, NO MANUALS AND THEY REFUSED TO REMOVE THE DUST FOR ME TO AT LEAST ASSESS THE ACTUAL CONDITION, ALSO REFUSE TO WRAP IT That manager Scott has a very disrespectful an nasty attitude, no apologies, literally walked away like YOU TAKE IT OR LEAVE IT, so I had to take the loss of time and drive, because they simply dont care nor offer any alternative nor show any intención to help. Zero respect or consideration for the customer

Went there to buy a laptop. All we needed was something with basic capabilities like web browsing and watching streaming services. We just wanted a budget laptop for around $400 or under. All of the budget models we looked at the lady there scoffed at us and said that they're no good and wont work just for browsing and watching Netflix. One model was similar to what I already have and use every day. She said that the specs were no good and that 8GB wasn't enough to watch Youtube/Netflix and that it would be too slow. I said I have pretty much the same Lenovo already and it works fine. She tried to convince me that I was wrong and that my laptop must obviously have higher specs if I'm watching videos with no lag. We left and bought the same laptop on Amazon. Brick and mortar stores will never survive with employees who are not helpful and dishonest.

Thank 🙏