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Frequently Asked Questions About Best Buy East Brunswick

How do I check product availability at the East Brunswick Best Buy?
How do I check my order status?
My local East Brunswick Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy East Brunswick stores’ holiday hours?

Recent Reviews

4.1
(3950 reviews)
ahanna c
April 26, 2026
5 out of 5
Great space this is one of tjose store i belive has pote cual to be a Manolia design
Bilal F
April 26, 2026
1 out of 5
The manager wearing lighter shade blue hoodie is the most miserable person at this Best Buy which as a store is now on it way down. I see multiple sales people helping one customer while I have been waiting for 20 minutes. When asked, the miserable manager with an attitude told me to wait my turn as if I can see what my number of the queue is or have any idea how long this would take. Atrocious customer service. I just also ran into another customer who has also been waiting for a while. Best to just go to another Best buy going forward
Melanie R
April 21, 2026
4 out of 5
Decent customer service
JEWLZ 7
April 20, 2026
1 out of 5
I pre-ordered three prismatic ETB’s buy the SKU# I had no issue. I went back today and one of the employees said that they’re not allowed to do that and I told him that I did it at that location last week upon googling. It goes by employee discretion and store policy so it seems to me he just happened to be working that day and he just doesn’t want to do it last week. Somebody did this for me. I don’t understand how we’re supposed to beat out all these scalpers in person and on the Internet, oh yeah, and beat the bots too. This is a method not too many people know of and it makes it easier for normal human beings like me to get items for me and my children that I can’t normally get my hands on. So I don’t know who he was, But I’ll be taking all of my elsewhere from now on. Edit: I went to another Best Buy. They did it for me no problem and also didn’t understand why your location would not do it, especially since it’s been done for me literally last week. He said what’s the problem why wouldn’t he do it? I’m just gonna show up when that guy’s not there. I’m also gonna call Corporate cause I have a feeling that guy is helping his friends get pokemon cards and that’s why he won’t do it.
Response from Best Buy
April 20, 2026
Hello, JEWLZ, We appreciate you for taking the time to share your experience with us! Pre-ordering items is meant to be simple and convenient. We try to pride ourselves in ensuring we provide great customer service. Let’s get this addressed for you. Please send us a message through our social media channels on Instagram (https://bby.me/eDSoY9), X/Twitter (https://bby.me/ouhjRQ) or Facebook (https://bby.me/yMl8fz) with the full details of what took place. Also add Google Review 144165. We look forward to hearing from you.

About Best Buy East Brunswick

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