Best Buy East Brunswick

Went there to buy a laptop. All we needed was something with basic capabilities like web browsing and watching streaming services. We just wanted a budget laptop for around $400 or under. All of the budget models we looked at the lady there scoffed at us and said that they're no good and wont work just for browsing and watching Netflix. One model was similar to what I already have and use every day. She said that the specs were no good and that 8GB wasn't enough to watch Youtube/Netflix and that it would be too slow. I said I have pretty much the same Lenovo already and it works fine. She tried to convince me that I was wrong and that my laptop must obviously have higher specs if I'm watching videos with no lag. We left and bought the same laptop on Amazon. Brick and mortar stores will never survive with employees who are not helpful and dishonest.

Thank 🙏

By far the worst Best Buy I’ve ever been to

I purchased a new 65 inch Sansung tv online and picked it up in store 1 hour later. The purchase and pickup was fine, however when I arrived at home and opened the box, the power cord, etc was missing. I called the store and after verification, advised me to come in for an exchange. I arrived 12 minutes later... and, instead of getting proper assistance, I was questioned several times about whether I was sure that the power cord was missing...after additional verifications, there wasn't an apology for my inconvenience...I left the store with a full refund and frustration. I won't spend my money at this location again. I felt like no one really cared. And for that...I'm sure that they won't care about my money being spent elsewhere.