La Atencion mala, pedi ayuda a que me Guiaran con una computadora que estaba buscando y un joven me dijo que tenía a alguien asignado para que me atendiera, fui donde el joven le hice la pregunta “ si me podia ayuar” vio el modelo que estaba buscando y me dijo que el presupuesto que estaba buscando y la computadora que estaba buscando no estaba disponible. Me ofrecio otras mas Caras. Y que volviera cuando tenga un presupuesto mas alto, para conseguir de mejor calidad. Solo estaba buscando una computadora que me fecilite mis Tareas. Fui para que me ayude y me Venda la que necesito, no la que el me quiere vender.
Warehouse of electronics
Unmotivated kids as salesmen
Never have the item in the store when the website says it does. Never coming back.
Response from Best Buy
March 15, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following:
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Twitter/X: @BestBuy Support
Thanks!
The cashier wouldn't reach to grab the product, made me push it closer, and it was within arms reach and was a small cable. His bad attitude was epic and now I will never shop there again, thanks Kristian! This was an epic fail in customer service.
Response from Best Buy
March 09, 2026
Hello,
Thank you for the review. We understand your concern with the customer service you experienced. That is not ideal.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 127345