Frequently Asked Questions About Best Buy East Hanover
How do I check product availability at the East Hanover Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Hanover Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Hanover stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Hanover Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2505 reviews)
Alejandro F
August 17, 2026
5 out of 5
Excellent customer service.
Darien help me find the exact television I was looking for,warranty and check it out was easy and he even help me put it on the bed of my truck.
Couldn't be happier highly recommend store and I will definitely will be back soon!!
Tammy C
August 08, 2026
1 out of 5
Employees seems like they are here for socialization instead of working. There was only one guy at the cash register who was already helping another customer. I was standing in line for a while and there was already a line. Four of the employees decided that they were going to have a play date conversation. It wasn’t until I had stood there for five minutes that I had said something to one of the employees before receiving help. If you guys are here for a play date, please go home instead of wasting customers time standing in line!
Gabrielle R
August 08, 2026
2 out of 5
Bad service and staff
Response from Best Buy
August 08, 2026
Hello, Gabrielle,
Thank you for reaching out to us for your concerns with your experience at the East Hanover, NJ Best Buy location. We would be glad to chat with you on any of our social media profiles below with Review 200191 for support with your concerns.
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