I really hate giving bad reviews. I don't like doing that to businesses. Purchased a combo CD player Bluetooth home system. First off the kid salesperson made it seem like I was an "old guy" for still wanting a CD player for which they had only one in stock...ummm OK I guess I'll just throw out the hundreds of CDs I own. Anyway they told me to order from their online site, which I did and pick it up at the store. Brought it home and within a week the "Bluetooth node " burnt out ( I didn't even know that was a thing) so no Bluetooth. Went to return it and they said they can't help me and that I have to send it back to Panasonic. Yeah I'm pretty much done with this place, thanks for nothing guys
Response from Best Buy
May 25, 2026
Hello.
To hear you were denied a return while within the Return and Exchange period is concerning. We would like the chance to look into this and see how we can help. Please reach out to us on Facebook (https://bby.me/6q7QaB), Twitter/X (https://bby.me/krwbgJ), or Instagram (https://bby.me/e4u2OK). When reaching out, please be sure to include Google Review number 156875.
Thanks.
Diana shouldn’t be working alone. The headphones I wanted were switched so I was made to believe that the more expensive pair was actually less expensive and she did not correct this issue until I was about to buy them. She also told me other false things about the headphones. I ended up not buying anything