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Best Buy American Dream
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store- Apple Authorized Service Provider
Samsung Open House
Trade-In
Find Items in This Store
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Frequently Asked Questions About Best Buy American Dream
How do I check product availability at the American Dream Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local American Dream Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy American Dream stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the American Dream Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(611 reviews)
מאיר ר
April 04, 2025
5 out of 5
נפלא יחס מיוחד שווה ולא יקר
kearny e
March 28, 2025
1 out of 5
Called and asked for specific parts I need it and when I was there they never had it in stock ? I called ahead to ask where can I park so I can pick up without havin to wnter parking lot - they had no clue keep up the good work I guess
Response from Best Buy
March 28, 2025
Hello,
Thanks for reaching out and providing your feedback. Trying to get the answers you need should be an easy process, so I can understand your disappointment. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64978144". Please send us a private message or DM with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Thanks,
^Aaron
Michael P
March 24, 2025
4 out of 5
I recently visited this store and while the selection of electronics was decent but not outstanding, the customer service was absolutely top-notch! The staff was incredibly friendly, attentive, and genuinely eager to help. They took the time to answer all my questions, provided great advice, and made sure I found exactly what I needed.
Even though the store might not have the largest inventory, the exceptional service more than makes up for it. If you’re looking for a place where customer care is a priority, I highly recommend this store!
Will V
March 04, 2025
1 out of 5
Bought a used laptop from this Best Buy to later find out that they sold me a laptop with a Bitlocker. Didn’t notice till it was “outside of the return policy” Best Buy couldn’t do nothing for me. Can’t return it can’t exchange it, can’t get credit for it. Will never buy from Best Buy again and getting rid of my credit card with them.
Response from Best Buy
March 04, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my new in box items will function as such from the manufacturer. Can you please reach out to us via private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64890183".
Full Name
E-mail Address
Phone Number
Regards,
^Josh