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Best Buy American Dream
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store- Apple Authorized Service Provider
Samsung Open House
Trade-In
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Frequently Asked Questions About Best Buy American Dream
How do I check product availability at the American Dream Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local American Dream Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy American Dream stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the American Dream Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(609 reviews)
Eddy T
March 16, 2025
5 out of 5
Good service
Will V
March 04, 2025
1 out of 5
Bought a used laptop from this Best Buy to later find out that they sold me a laptop with a Bitlocker. Didn’t notice till it was “outside of the return policy” Best Buy couldn’t do nothing for me. Can’t return it can’t exchange it, can’t get credit for it. Will never buy from Best Buy again and getting rid of my credit card with them.
Response from Best Buy
March 04, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my new in box items will function as such from the manufacturer. Can you please reach out to us via private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64890183".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Will M
March 04, 2025
1 out of 5
The Witch is scary
Ernesto M
February 20, 2025
5 out of 5
My favorite store. I been with them since 1998.