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Best Buy American Dream
1 American Dream Way
East Rutherford, NJ 07073
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store- Apple Authorized Service Provider
Samsung Open House
Trade-In
More to Explore
Frequently Asked Questions About Best Buy American Dream
How do I check product availability at the American Dream Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local American Dream Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy American Dream stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the American Dream Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.4(572 reviews)
cavell l
September 06, 2024
5 out of 5
Very clean store fast and easy experience..Went to pick up a laptop I ordered and it was great!!! The geek squad team was amazing, and I was in and out!!!
Mohannad
August 22, 2024
4 out of 5
I love how the store look like and there was a lot of electronic products like pc ,iPhone ,TV’s etc
E. D
August 11, 2024
4 out of 5
Had a great experience seeing all the tech they have there, but there could be a more hands-on experience with the camera models but besides for that it was great
Michelle W
August 09, 2024
1 out of 5
Giving them one star just because they phone service is terrible. Why are you connecting me to a out of country call center if I’m dialing a 201 area code phone number. I just don’t understand it
Response from Best Buy
August 11, 2024
I appreciate you taking the time to share your feedback regarding your recent visit to one of our stores, Michelle. We'd like to ensure this feedback gets into the right hands. Please reach out to us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www.facebook.com/bestbuy) with the details of your situation, your full name, phone number, e-mail, and the address to the location visited. Also add Google Review 64053993. We look forward to hearing from you.
Sincerely,
^Deysha