Do not let them fool you the open box price is additionally discounted from the current price whether or not its an already discounted product. They gave me the open box at standard sale price and forgot about my $5 certificate for having their credit card.
Response from Best Buy
October 16, 2026
Hi, Jenn,
Thanks for reaching out and sharing your experience. We know how concerning it is when the prices are different than expected, and your My Best Buy Rewards are not added to your purchase. If you require assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms.
Facebook (https://bby.me/63eTAO)
Twitter/X (https://bby.me/INbAbH)
Instagram (https://bby.me/EPYkzI)
Please mention your Google review #238991, so we can review this further with you.
above and beyond!
I was doing doordash orders one day and didnt realize the whole store was going to mobilize to help me out. the cashiers, managers, and the backroom warehouse guy all suddenly were out looking for the items.
Diego was the last guy I spoke with and I had to thank him and everyone else for helping me out in finding what I needed.
WORST STAFF! Don’t do the mistake of visiting here unless you wanna spoil your day. I have been here multiple times interacted with multiple staff, everyone is just as bad or worse