Best Buy American Dream

Poor customer service. There were three employees behind the counter, and I asked a few basic questions about cell phones, like pricing and storage capacities for different models. Unfortunately, they made zero effort to help me. It seemed like they didn't even know how to check a simple price, and they kept giving me incorrect information. When I asked why, they just casually said "I don't know" and went right back to their personal conversation about leaving the store.

Store was nice and well maintained. Everything was in its place and well stocked.

Me gusta

just walked out there empty handed because of how rude everyone is in there. i walked past about five workers and none acknowledged me. they were standing making small talk between themselves and when i ask for an aux cord, they look at me like i’m an idiot. i was showed an adapter and asked, without annunciation or looking up from the floor, “will this work?” and when i said “no this is an adapter, bot an auxiliary cord.” she rolled her eyes and made a face. just nasty nasty people running a store that sells nothing related to tech anymore. waste of time walking in there. waste of space in a place as traffic heavy as the american dream mall.