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Frequently Asked Questions About Best Buy Eatontown

How do I check product availability at the Eatontown Best Buy?
How do I check my order status?
My local Eatontown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Eatontown stores’ holiday hours?

Recent Reviews

4.2
(2150 reviews)
Caramel L
April 13, 2025
1 out of 5
Tried getting help with a question and asked twice for help and was told “I’m going to send someone there” and well over 20 mins went by and nobody ever came. The store was not busy either. Horrible customer service.
J.D. P
April 10, 2025
4 out of 5
I had an odd experience (1/2 of the order shipped to wrong address) and a lot of frustration with the contacting a person; however, the call center supervisor did follow up at the end of her day to make sure that the order was corrected and rescheduled. After the large appliances and Chicago call center took action.
Response from Best Buy
April 10, 2025
Hello, Thank you for sharing your concerns with the support you received. I can understand that not getting the customer service experience you expect from Best Buy can be difficult. We would be glad to look into your concerns if you could reach out to us on any of our Social Media Profiles below. Please include Review 65030324 in a Private or Direct message with your full name, email, and phone number for support. Facebook (facebook.com/BestBuy) Twitter/X (x.com/BestBuySupport) Instagram (instagram.com/BestBuy) Thanks, ^Tommy
Mécharles E
April 09, 2025
5 out of 5
It's the best 👌
John
March 22, 2025
5 out of 5
Good store, has most everything in stock and employees are helpful but not overly so.

About Best Buy Eatontown

bestbuy.com