We really appreciate the support and patience to help us work through several tech issues with the Kenwood receiver we added to our vehicle. MIKE really took his time was sincere and very reassuring. For example, when we called he answered the phone directly and set us up with an appointment for the next day. He mentioned we can stop by any time or call with any other issues, concerns or problems and he would be glad to help us work through them.
We highly recommend Best Buy and Best Buy Geek Squad for the excellent recommendations in auto upgrades. We look forward to adding cameras to our vehicle in the near future and are so glad we can have such expert advice and recommendations on products and how to use them.
I went into best buy tonight to buy a computer for college, and was graced by the presence of tech genius Andrew. With his knowledge and power I was able to find the right computer for my major. If I do well in college and go to medical school to become a doctor, it will be all thanks to him. Thank you Andrew the Great.
Barely have anything. Camera section has been empty for months.
Response from Best Buy
June 22, 2026
Hello,
Thank you for the review. We understand your concern with the camera section being empty.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 175577
ZERO STARS. Why cant I call and speak to a customer service rep instead of some AI virtual nonsense ZERO STARS!!!! BUY ON AMAZON !!!! ITS A MATTER OF TIME UNTIL ALL BEST BUY LOCATIONS WILL BE COMPLETELY OUT OF BUSINESS AND GOOD REDDENS!!! THEY HAVE ZERO CARE FOR CUSTOMER SATISFACTION. IM SURE THEY DO NOT TREAT THEIR EMPLOYEES WELL EITHER.
Response from Best Buy
June 19, 2026
Hey there.
We know how important it is to connect with someone who can help. Our social media team would be happy to help on any of the following platforms: Facebook: @BestBuy, X: @BestBuySupport, Instagram: @BestBuy. Please mention your app review #174561 when reaching out to us. Thanks.