Frequently Asked Questions About Best Buy Eatontown
How do I check product availability at the Eatontown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eatontown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eatontown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eatontown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2259 reviews)
Mercedes L
August 11, 2026
1 out of 5
You cannot reach anyone at the store. Every time you call the AI assistant redirects you to a call center. Why bother to list a store ‘s phone number when there is no way to contact the store? We are going down a very slippery slope where human contact is nearly impossible.
Response from Best Buy
August 11, 2026
Hello,
Thanks for sharing your feedback with us. We understand not being able to reach someone at your local store, isn't expected.
To best allow our store employees to be able to assist their customers in their stores, calls are currently being directed to our support teams, which should be able to assist with any questions or issues. That said, we'd be happy to ensure your feedback is documented on our corporate level, and assist as needed with your reason for reaching out. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/NXrrCD), Twitter/X (https://bby.me/azS43R), or Instagram (https://bby.me/63tycS). Please mention your "Google review #201812" in your message.
ROSANGEL S
August 07, 2026
5 out of 5
Best buy is where you are sure to get what you want and best price ever
Claire C
August 01, 2026
5 out of 5
Yes they have iPhones in stock
Cesar D
July 28, 2026
5 out of 5
I had no issues picking up my order. The staff was friendly and kind. No complaints whatsoever 5 stars