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Frequently Asked Questions About Best Buy Eatontown

How do I check product availability at the Eatontown Best Buy?
How do I check my order status?
My local Eatontown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Eatontown stores’ holiday hours?

Recent Reviews

4.2
(2213 reviews)
Joe M
November 27, 2025
1 out of 5
Walked in this store on thanksgiving eve looking for a television. Straight ahead was the tv department. As I walked up I wasn’t even greeted by anyone. There were two guys helping one customer trying to upsale him with everything under the sun. So I wait. Not even a , I’ll be right with you! Do I asked another guy for help. He went in the back and grabbed a young woman. I asked for help. She went to the 2 original guys that ignored me and asked them to help me. They defied her. So again I asked her can you help me! She declined as also. I don’t get it. I wasn’t rude and just wanted help. So I took my Best Buy credit card and used it at wall mart! I don’t recommend this location at all. I was 3000 miles away from my hometown of las Vegas on top of it. Trying to help out a family member. Zero stars for this Best Buy !
Roberto S
November 12, 2025
4 out of 5
This specific Best Buy is great, lots of associates available, friendly, clean. Very nice!
Tom
November 07, 2025
1 out of 5
I went to Best Buy in need of a new laptop/desktop that is compatible with a tablet. I intended on buying both, but needed some help. There was no one in the computer section so I asked for help from the employee at the Geek Squad. He said he'd send someone over. He did. He sent over 2 employees to help 2 other people. Guess whose getting their office setup at costco now.
Response from Best Buy
November 08, 2025
Hey there. Thank you for your review, Tom. We can understand how you are feeling regarding this recent experience and not receiving the assistance you had requested. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you. - Facebook (https://bby.me/lvilrj) - Twitter/X (https://bby.me/gewclx) - Instagram (https://bby.me/1ovvf5) When reaching out, please mention it is regarding your Google Review 66250. Kindest Regards.
NJMike
October 17, 2025
5 out of 5
One thing Amazon doesn't do is let wander around and play with technology

About Best Buy Eatontown

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