Best Buy Eatontown

They have everything in there, good prices n people always asking u if u need anything, awesome 💯

Extremely disappointed with customer service purchased an open box PlayStation controller that says it was an excellent condition got home, and the controller was damaged. Went back the next day and was hoping they would replace it made me purchase a brand new controller very disappointed how they handled the situation. Definitely won’t be going back anytime soon.

went in on my lunchbreak, just to ask a few questions about my Verizon plan, and see about getting a new phone. a number of employees occasionally glanced at me, while talking amongst each other, but not one walked up to me at the mobile phone desk. I patiently waited and still, nobody approached. when a worker walked by, I asked if he worked there...he said yes, but he just worked in the warehouse and on his radio, would see if he could get someone to help me. he radioed for someone to come to mobile for a customer. So I continued to wait, about another 10-15 min or so, before I finally decided to walk out because I needed to get back to work. what a waste of time, my lunchbreak and truly terrible customer service. edit; in response, to your response...no thank you. I shouldn't have to partake in social media banter with best buy, because your DEI hires don't understand the concept of workday/customer service. just tell them they're doin a great job, and to keep staring at their phones 👍

Terrible experience. Lied and wasted my time