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Best Buy Holmdel
Services Offered
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Frequently Asked Questions About Best Buy Holmdel
How do I check product availability at the Holmdel Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Holmdel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Holmdel stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Holmdel Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1395 reviews)
Alexander L
February 17, 2025
5 out of 5
Clean and well managed store. The staff didn’t pressure to help me or upsell, which I appreciated.
Matthew E
February 12, 2025
1 out of 5
Do not go to this Best Buy. I’m extremely disappointed since I’ve been going to this Best Buy my whole life as it’s in my town. I’ve been trying to get trading cards and frustrated as Employees hold stock for themselves or friends and will give you false information on restock times, while also telling me they cannot hold any for me. I go in semi-frequently to check the stock for cards. Was told last night they were getting certain cards today and to check in the afternoon and they won’t stock in the mornings. They told me they could not hold me any, and I went today earlier only to find out that they had about 2-3 tins that were stocked in the morning and the rest were held for their friends. Completely ridiculous and unprofessional.
Response from Best Buy
February 12, 2025
Hi Matthew,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that the service you've received from us hasn't met expectations, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly, and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64806019.
Thanks,
^Caleb
Ryan P
January 31, 2025
1 out of 5
This Best Buy has really gone down hill. I recently went in to pick up a video game. The section was beyond disorganized and I couldn’t find any help for over 15 minutes. When I finally found the game I wanted I headed to the register and wanted to price match Staples. The manager Sumit ( I might have spelled that wrong but his tag said Manager) he was very rude and wouldn’t price match stating since the near by Staples was sold out he doesn’t have to honor the Price Match. It’s on the website really? Is Best Buy docking your pay? Or was it a power trip? Crazy how Best Buy no longer cares. They are the worst! I will just shop elsewhere. It’s a shame cause they used to be the best place to get all my electronics, not anymore.
Response from Best Buy
January 31, 2025
Hi, Ryan,
Thank you for your review. We appreciate you sharing your feedback about our price match policy and your recent interaction at one of our Best Buy stores. We truly strive to create a positive shopping experience for all of our customers. As a consumer myself, I can definitely understand how challenging it can be when a desired price match isn't available. While we don't currently price match Staples, we do offer price matching with a wide range of other retailers, which you can find here: https://www.bestbuy.com/site/price-match-guarantee/qualified-competitors/pcmcat1693426756861.c?id=pcmcat1693426756861.
So that we can formally document your feedback and improve future experiences, please send a private message or DM on Facebook (http://facebook.com/BestBuy), Instagram (http://instagram.com/bestbuy), or Twitter (@BestBuySupport) with your full name, phone number, and email address. Please reference your Google review 64761935.
Kind regards,
^Pre
Michael C
January 15, 2025
5 out of 5
Lots of stock