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Best Buy Holmdel
Services Offered
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Frequently Asked Questions About Best Buy Holmdel
How do I check product availability at the Holmdel Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Holmdel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Holmdel stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Holmdel Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1379 reviews)
Mina K
November 20, 2024
5 out of 5
Dylan is the best employee! He is very helpful
Wilson C
November 07, 2024
2 out of 5
geek squad personnel incompetent when it comes to apple products, wished they would be better trained.
Response from Best Buy
November 07, 2024
Hello and thanks for reaching out on Google, Wilson.
Getting help on your Apple Device should be easy and we understand your frustration with this. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, store you visited, and mention your Google review, 64396597.
Kindly,
^Graham
Erin C
October 30, 2024
1 out of 5
worst customer service I have ever experienced and I will not be going back to a Best Buy ever in my life after that. I purchased an Ally ROG gaming device in EXCELLENT open box condition. There was no charger for it when I got home.... so I go back to the store and tell them that and they give me this whole run around how they cannot give it to me for "Free" even though I paid for the system and the charger. The sales person said I would have to return the system so they can re-evaluate the condition and give it to me for the "right" price..... After waiting 30+ minutes for them to retag a box, I realize the refund is not in my account yet. So, I had to permanently refund my system and leave with nothing. All because the charger was not in the box when it was supposed to be.
Response from Best Buy
October 31, 2024
Hello, Erin,
Thanks for reaching out and providing your feedback. When I purchase an item I expect it to come with all the necessary parts as well, so I can understand your concern. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64370912". Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Thanks,
^Aaro
Jordan M
October 30, 2024
1 out of 5
I bought Sonos Move 2 speaker from the store a few months ago. It stopped working. So I called Sonos to trouble shoot. They were very nice and told me no worries it was covered under Manf Warranty and that I could go to best buy. I went and explained it was not under best buy warranty and the smug manager ruben - said no problem. 40 minutes later - 35 after he tested to make sure it was not working - he tells me - nope sorry Best Buy will not do anything for you after all. I get if you do anything if under manf warranty but why not just say that up front and not waste everyones time. And drop the smug attitude there is enough in life that stresses you out that we do not need more stressors
PS Called Sonos in 5 minutes they said they would send a replacement. Next time skip best buy and get from people who actually care about their customers.
Response from Best Buy
October 30, 2024
Hi, Jordan,
We appreciate you sharing your experience, though it is not one that we want for customers look for assistance with their products. Please connect with our team so that we can document what took place on a corporate level. To do so, please send a message that states that you are responding to your Google Review #64370774 to any one of the sites listed below.
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy)
We look forward to hearing from you.
Sincerely,
^Tina