Best Buy Holmdel

I had such an awful experience twice in this store within 3 days trying to get a very inexpensive streaming laptop. Was looking for something so cheap and basic to literally use on a two and a half hour flight and they keep trying to upsell me which I respect is their job but then have a female employee who I believe is a manager come over and start whispering with the salesman after they walkaway from me and start giving me dirty looks because I won't pay for a much more expensive computer that I won't use is extremely rude and unprofessional. I could probably just go into a Walmart and get the same computer for less money and won't have to worry since their employees are not commissioned base and don't care.

Wonderful sales person who was able to help me out got a great deal and exactly what I needed

Have made several unexpected purchases there the past several months and was fortunate to work with the same employee, Kavshik each time. He was knowledgeable, helpful and worked quickly to solve our issues and get us checked out. We like Best Buy because their extended warranty program is awesome.

I had a terrible experience today where I was relentlessly harassed to purchase a Best Buy membership after saying no to 2 store employees multiple times. I counted and said no over 8 times. I actually was prevented from making the transaction of the laptop until I agreed to the membership, which I did not. I almost walked out without any purchase. The staff needs to be trained on how to accept the word “no.” It’s not an ambiguous phrase and absolutely turns customers away. Might as well go to target or order online to avoid this store at all costs.