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Best Buy Holmdel
2130 State Route 35
Holmdel, NJ 07733
Services Offered
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Frequently Asked Questions About Best Buy Holmdel
How do I check product availability at the Holmdel Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Holmdel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Holmdel stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Holmdel Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1360 reviews)
Rob S
September 14, 2024
1 out of 5
This Company and this store are the worst. They advertise their Geek Squad services but apparently they contract with a third party company.that really has no idea about customer service. I set up an appointment for a Tuesday for Geek Squad services. After waiting all day they cancelled 5:30 in the afternoon. I then rescheduled for Friday. Same thing happened again. So I had to take 2 days off of work for nothing and they were not even appologetic about it. I was so infuriated I went to the Best Buy store in Holmdel, NJ to complain in person to the store manager as after about an hour on hold it was apparent that you could not actually reach any store supervisors by phone. I met with the store manager and that his attitude was very uncaring. Basically said it was a third part service provider and not his problem. I was a very loyal customer of Best Buy for at least the last 15 years and made substantial purchases over the years. Apparently Best Buy does not care about that. Needless to say I will never shop there again . .
Omar O
September 07, 2024
5 out of 5
They have everything u need with a very helpful staff to guide u through your options
cindy p
September 05, 2024
1 out of 5
Ii bought a android phone in May, the employee transfer the sim card from my phone to a new one. Really screwed up the sim card! No service for 2 days! Best buy and Verizon told me something wrong with the sim card! Took the android back to best buy, told them what happened, I still got a re-stocking charge! I dispute it, lost! Still have to pay for that?? WTH!!!!!!
Response from Best Buy
September 05, 2024
Hello, Cindy.
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64161960.
Best,
^AllisonS
Alex J
August 25, 2024
5 out of 5
A night and day experience compared with the other store I went to recently. Ruben greeted us at the front door and saved BB a lifetime customer. Some of the absolute best customer service I can remember in recent memory and really hope he gets some recognition and a raise for the work he’s doing.
Edit: shoutout Kevin and Giancarlo for being really excellent as well!!