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Frequently Asked Questions About Best Buy Holmdel
How do I check product availability at the Holmdel Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Holmdel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Holmdel stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Holmdel Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1465 reviews)
Bradley C
January 04, 2026
1 out of 5
Haven't been here in a few... just went back and nothings changed. No one helps you.. no1 cares about the customers and what they say they have ONLINE IN HOLMDEL... is actually out of stock when you drive there. This location sucks. Ordered my phone on Amazon instead! I wonder if all best buy locations are garbage like the one in holmdel?!
Ashley R
January 01, 2026
5 out of 5
I had an issue at checkout and the staff could not have been nicer about it. Everyone was friendly, patient, and actually took the time to help instead of rushing me along. It made the whole experience way less stressful. Really appreciated how they handled it.
Kapin V
December 23, 2025
1 out of 5
These guys are crooks. I went to buy a Mac mini. When I went to the register to pay, they agreed to give me $80 of a $480 purchase if I opened a BestBuy card which is only supposed to take 2-5 minutes. I waited for 15 minutes and got frustrated so told them I wanted to pay with my own card. They told me my card was already approved even though it wasn’t. When they finally processed the transaction, I did not see any discount of $80. When I asked why, they said it was actually $80 rewards towards my next BestBuy purchase. When I sent to sign the receipt, they said it was a $20 rewards towards the next purchase and not $80. DO NOT BUY FROM HERE.
Laura G
December 12, 2025
1 out of 5
Worst experience with the installation teams. They look for any excuse to not install the products. My husband ended up installing the washer and dryer alone! Best buy sent 8 "men" and they wouldn't do it.
Response from Best Buy
December 12, 2025
Good Morning, Laura,
We understand how you are feeling after not getting the help you needed with your recent installation appointment. We would love to review this situation in depth. Please feel free to send us a private message on social media, so our team can better assist you. Make sure that you include your Google review case ID in your message: #86795.
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