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Frequently Asked Questions About Best Buy Holmdel
How do I check product availability at the Holmdel Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Holmdel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Holmdel stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Holmdel Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1502 reviews)
Michael S
July 05, 2026
4 out of 5
Place is ok
Michael L
June 29, 2026
1 out of 5
Every time I go in their it reminds me of why I shop on Amazon. Won't be long till this business shuts down.
Response from Best Buy
June 29, 2026
Thanks for sharing this review. We're concerned to hear that your experiences in the store haven't met expectations. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/YPglM6), Twitter/X (https://bby.me/bxWd5c), or Instagram (https://bby.me/rhaYBN). Please include the Google Review reference number #179958 when reaching out.
Marie L
June 24, 2026
5 out of 5
They are helpful and Best buy as usual; unfortunately they didn't have what I needed
Mark A
June 23, 2026
1 out of 5
Very poor customer service. I will absolutely make my purchase online next time for sure. It was a very unpleasant experience.
Two employees in tech department, for some reason it took BOTH to help one other customer. Finally got another employee to help me from another area of the store after I yelled if anyone could assist me.
The upsell at checkout was ridiculous. Fortunately I'm a knowledgeable buyer and declined everything, however, someone else might fall for their really poor sales tactics. Something about a Best Buy card, no thanks. Then, selling antivirus software for a Chromebook. Totally 100% unnecessary, as it's fully built-in AND automatically updated frequently. Another exact quote from sales clerk, "Chromebooks are susceptible to hacking." That's completely untrue. Can you hack anything technology related? Sure. Are they "susceptible?" Absolutely 100% not. Windows 11 based systems are far more "hack-able" and far easier to get viruses and malware on than a Chromebook. It was a scare tactic. They also tried to scare me by asking if I shopped online (who doesn't) that a Chromebook wasn't safe. I've personally used an Acer Chromebook for 3 years daily without issue. Enough said. With this kind of poor service, I wouldn't be surprised if Best Buy becomes the next Circuit City, RIP.
Response from Best Buy
June 24, 2026
Hi there!
It is concerning to hear that you did not receive the service we aim to provide. We would be happy to address your concerns and document this internally. You can connect with us via Facebook (https://bby.me/CauVDt), Twitter/X (https://bby.me/PUVLkm), or Instagram (https://bby.me/Xv6pf2). Please include Google Review number 176539 when reaching out.
Thank you.