Andrew R
November 23, 2024
Do you have QFX - Cassette Player and Recorder with Bluetooth and USB - Silver with FM/AM
I could bring to anywhere
Park and Picnic
Spring
Summer
Fall
Dylan is the best employee! He is very helpful
Wilson C
November 07, 2024
geek squad personnel incompetent when it comes to apple products, wished they would be better trained.
Response from Best Buy
November 07, 2024
Hello and thanks for reaching out on Google, Wilson.
Getting help on your Apple Device should be easy and we understand your frustration with this. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, store you visited, and mention your Google review, 64396597.
Kindly,
^Graham
worst customer service I have ever experienced and I will not be going back to a Best Buy ever in my life after that. I purchased an Ally ROG gaming device in EXCELLENT open box condition. There was no charger for it when I got home.... so I go back to the store and tell them that and they give me this whole run around how they cannot give it to me for "Free" even though I paid for the system and the charger. The sales person said I would have to return the system so they can re-evaluate the condition and give it to me for the "right" price..... After waiting 30+ minutes for them to retag a box, I realize the refund is not in my account yet. So, I had to permanently refund my system and leave with nothing. All because the charger was not in the box when it was supposed to be.
Response from Best Buy
October 31, 2024
Hello, Erin,
Thanks for reaching out and providing your feedback. When I purchase an item I expect it to come with all the necessary parts as well, so I can understand your concern. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64370912". Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Thanks,
^Aaro