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Frequently Asked Questions About Best Buy Woodbridge

How do I check product availability at the Woodbridge Best Buy?
How do I check my order status?
My local Woodbridge Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Woodbridge stores’ holiday hours?

Recent Reviews

4.1
(5324 reviews)
harish p
December 07, 2025
4 out of 5
They offer a very good range of products and attractive offers.
Nicki M
December 07, 2025
1 out of 5
Had the worst experience here. We purchased an office chair and wanted to return it, so we called their customer support and the representative stated that they would be able to process the return if we brought it into the store. So we carried it to the store ourselves, and the product is completely unopened and unused. After a long period of waiting in the store, they finally told us that they could not process the return there and that we would have to go through a longer process online. We were very confused, as we were told by customer service otherwise over the phone. After pulling the phone transcript, all they said was that they would report them for giving us misinformation. They did not help us any further. We had to carry a 400 pound product all the way there and back after being misled by customer service. We will not be shopping here again.
Response from Best Buy
December 07, 2025
Hello, Thank you for taking the time to share your feedback with us. We can understand being told you'd be able to return the chair you purchased in one of our stores, only to be told you needed to process the return another way, isn't welcome news. We'd be happy to look into this further with you. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/7sc0qt), Twitter/X (https://bby.me/l6s5mq), or Instagram (https://bby.me/8d1a4q). Please also refer to your "Google review #83372" in your message.
Lisa b
December 07, 2025
1 out of 5
Very rude. Not helpful at all
Jose O
November 30, 2025
1 out of 5
Horrible experience been in the checkout line for over 10 minutes .

About Best Buy Woodbridge

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