Never a line there with friendly employees who are knowledgeable too.. sincerely Randy Zavattier
I ordered a refrigerator paid for it. I set up a delivery time between 9:30 AM and 1 PM. I waited till three and then I gave you a call. They skipped me without telling me and they never delivered it. I had to go to Lowes. I had to refrigerator the next day. I’ll never go to Best Buy again lousy service.!
Response from Best Buy
August 29, 2026
Hi, It's unfortunate that your delivery appointment was missed. We know that must have been disappointing for you. We would like to take a look into what happened and document your feedback. Please send us a private message on X, Facebook or Instagram. You may also include the Google review number 215220 in your message to us.
X: https://bby.me/ChHbCr
Facebook: https://bby.me/Er1XTN
Instagram: https://bby.me/iHFjYa
Leah customer service at this location sweet heart who knows what she’s doing and is understanding towards customers concerns. Recommended and accommodating. Thank you
A mom of three
Just a terrible customer experience. Went in with my daughter to buy a small digital camera for her 21st birthday. The “camera guy” couldn’t be bothered - he was scheduled to leave and was basically trying to push a “used” camera on us. After he left, another employee tried to help but was of no value whatsoever. Again, tried so hard to push the used camera to us and didn’t provide any assistance at all. My daughter and I both looked at each other and agreed to leave. Just a horrible experience - and we were ready to spend $. Will never go back to this Best Buy just on principle.
Response from Best Buy
August 29, 2026
Hello there!
Thank you for taking the time to reach out on Google with a review. It definitely makes sense wanting friendly and professional assistance in store when shopping for a camera. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #214864 in your message. You can find us here:
Facebook (https://bby.me/DkZwhD), Twitter/X (https://bby.me/iIIoMO),
Instagram (https://bby.me/vPuf65).