Using an online stock checker, as well as calling Best Buy support, I was made aware that this store had a specific product. Upon driving 25 minutes to this location, the employee behind to desk told me there wasn’t any of this product. I showed her the stock online. She stated it may be a pick up order but this product is unavailable for pick up and only able to be purchased in stores. I then called Best Buy support again who confirmed again that there should be one in stock remaining at the store. Not sure what happening here… but total waste of time.
Response from Best Buy
April 11, 2025
Hello, Nicolas,
Thank you for reaching out for support. I can understand that getting incorrect information can be difficult. Best Buy Support is not permitted to provide inventory of items in store. I can understand that a product not being available can be difficult. We would be glad to investigate this further for you if you would like to reach out to us on any of our Social Media Profiles below with Review 65032696 in a Direct or Private message with your full name, email, and phone number for more support.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Thanks,
^Tommy
MegaHertz R
April 01, 2025
The experience is always great. I enjoy the atmosphere, and the prices are affordable.