Frequently Asked Questions About Best Buy Woodbridge
How do I check product availability at the Woodbridge Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Woodbridge Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Woodbridge stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Woodbridge Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5014 reviews)
Igor N
September 21, 2024
3 out of 5
Very long wait for help
Response from Best Buy
September 21, 2024
Good Afternoon, Igor.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64227156" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey
Joshua O
September 20, 2024
1 out of 5
I was looking at Surface tablets and had a quick question about the price of an open box surface keyboard. Asked 2 employees for help. First employee didn't work in the area and said I needed to ask someone working in the computer area. Second employee in the computer area then told me I had to sign up to be in the queue to receive help. The sign up is in the front of the store and not in the computer section. My question was a very simple question that would take 2 seconds to answer (price of an open box item) which could be easily solved by having the price on the item. Have the sign up for the queue in the actual area.
Response from Best Buy
September 20, 2024
Hi, Joshua,
Thank you for taking the time to share this feedback with us, although we hate to hear you were unable to reach adequate support while shopping for Surface tablets. We would be happy to ensure your experience is formally documented on a Corporate level for internal review.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64225135. We look forward to hearing from you!
Regards,
^Katie
RHINO F
September 15, 2024
5 out of 5
Excelente servicio
J L
September 10, 2024
5 out of 5
Friendly staffs, very efficient. I placed an online order while in store and they prioritized it. Got it under 5 minutes