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Best Buy Jersey City
Services Offered
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Frequently Asked Questions About Best Buy Jersey City
How do I check product availability at the Jersey City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jersey City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jersey City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jersey City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4913 reviews)
Ivan P
May 01, 2025
1 out of 5
Absolutely unacceptable experience with Best Buy. Due to their employee's incompetence, my shipping address was written incorrectly. i had to waste my time dealing with UPS to fix their mistake. And just when I managed to sort it out Best Buy recalled the package and sent it back to the sender - without even notifying me. Now I won't receive the item I paid for, because I'm leaving the country, and I have to wait who <nows how long for the return to even begin the refund process. This is not just frustrating - it's completely negligent and shows total disregard for the customer.
**If you're a foreigner visiting or staying temporarily in the U.S., do yourself a favor: don't buy anything from Best Buy. They don't care about your time, your money, or your situation.**
Chongjia Z
April 25, 2025
1 out of 5
Don’t bother coming here if you’re looking to buy Pokémon trading cards… This store will only waste your time, as their staff secretly buy up all the stock, leaving nothing for real customers.
William J
April 24, 2025
3 out of 5
This store use to be better. Maybe just changing of the times.
Amit C
April 22, 2025
2 out of 5
Limited stock and older models of laptops, computers, tablets, smartphones better buy online
Response from Best Buy
April 22, 2025
Hi, Amit,
Thank you for taking the time to share your review with us. We understand how important it is to be able to pick up the latest and greatest when visiting one of our retail locations. We'd like to follow up and learn more about the products you may like to see offered.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 65068549" in your message. Thanks!
Regards,
^April