header_logo

More to Explore

Frequently Asked Questions About Best Buy Jersey City

How do I check product availability at the Jersey City Best Buy?
How do I check my order status?
My local Jersey City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Jersey City stores’ holiday hours?

Recent Reviews

4.2
(5122 reviews)
Tharun K
December 10, 2025
1 out of 5
Worst best buy in my opinion, there was only one woman at the counter and she was racist towards me! Never before have I experienced something as such. Never going to a BestBuy again
Response from Best Buy
December 11, 2025
Hi, Tharun, Thanks for taking the time to leave a review. This is certainly a concerning statement, and far from the experience we want our customers to have in store. Please send us a private message via social media so that we can take a closer look at this situation. We would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Please be sure to mention the phrase “Google review #85479” when reaching out to us.
Jan C
December 08, 2025
5 out of 5
I had ups and downs with this store, and learned that the service you get largely depends on the staff member you encounter. My last time was great, thanks to a gentleman whose name I unfortunately forgot (and feel ashamed about it). He helped me resolve a minor glitch with my online order (for some reason, I was not the authorized person to pick it up despite the fact that I myself made the order), directing the more junior staff to not deny me. Also, 5 stars for their trade-in program. All went smooth.
Kaja G
December 07, 2025
5 out of 5
Really helpful and knowledgeable employees, thank you Miguel for your support!
Juliana F
December 07, 2025
5 out of 5
I had a fantastic experience today, specifically thanks to Jacob in the Apple department. He was incredibly knowledgeable and efficient, providing outstanding customer service. He quickly and patiently answered all questions and concerns. The excellent help I received from him alone will have me returning to this location for future needs. Highly recommend seeking out Jacob for assistance!

About Best Buy Jersey City

bestbuy.com