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Frequently Asked Questions About Best Buy Jersey City

How do I check product availability at the Jersey City Best Buy?
How do I check my order status?
My local Jersey City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Jersey City stores’ holiday hours?

Recent Reviews

4.2
(5020 reviews)
Ingrid J
August 27, 2025
5 out of 5
Big place ..easy to find the product.. friendly staff :)
Scott E
August 19, 2025
3 out of 5
Never seem to be employees on the floor able/willing to help. They are all busy or at the registers/customer service area.
Response from Best Buy
August 19, 2025
Hello, Scott, Thank you for reaching out to us here on Google and sharing your experience. We understand how important excellent customer service can be to our experience in-store, and we would like to take a closer look into this to assist in any way possible. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 31615. Facebook (https://bby.me/lzkufy) Twitter/X (https://bby.me/pt4o1h) Instagram (https://bby.me/2c93rn) We look forward to assisting you there. Regards, ^ Brandon
Tejal R
August 18, 2025
1 out of 5
I have a problem with my TV screen. My 40 inch TV is a smaller product for them and has to be taken to their store for repair. Quite unfortunate that I have to take my 40 inch TV which was shipped and delivered to me, now I have to take the TV for repair all the way to store for repair, I might just return it. Unfortunate experience it is.
Response from Best Buy
August 18, 2025
Hello and thanks for reaching out on Google, Tejal. We understand the frustration when your device is not working as expected. Please know, while we offer in-home services for many devices, smaller devices do require that you bring your item into our stores for service. You can see more information on our website here: https://bby.me/t4s3gy WIf you have additional questions or need of assistance, please reach out to us in a private message on Facebook (https://bby.me/28h36i), Twitter/X (https://bby.me/5ltsbu), or Instagram (https://bby.me/ccfz02), and mention your Google review, 31244. Regards, ^ Graham
Chesky S
August 18, 2025
5 out of 5
Amazing!!! Highly recommended!

About Best Buy Jersey City

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