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Frequently Asked Questions About Best Buy Jersey City

How do I check product availability at the Jersey City Best Buy?
How do I check my order status?
My local Jersey City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Jersey City stores’ holiday hours?

Recent Reviews

4.2
(5138 reviews)
William S
January 06, 2026
2 out of 5
Very busy location and I feel like not enough employees to cover. I went during holidays and it was extremely busy and they only had one employee doing everything in the online pick up line which made my visit very long for no reason.
Lowell K
January 04, 2026
5 out of 5
Had a pick up of an on line order. It went fast and was handled efficiently. In and out in 5 minutes. The store was bright and clean with nice displays. Makes me want to shop in person instead of on line. The best part was the Oscar Meyer Weiner mobile was in the parking lot.
ken b
January 04, 2026
5 out of 5
Good experience. Product needed in stock. Plenty of parking
A
December 24, 2025
1 out of 5
I have recently went here and I am dissatisfied the customer services was horrible there was a worker named Laura that was getting aggravated, this happened on multiple occasions I will not be coming back.
Response from Best Buy
December 24, 2025
Thank you for sharing your feedback with us, Ahmed. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service. Let’s get this documented and reviewed further for you. First, we will need more details from you. Please message us through our social media channels on Instagram (https://bby.me/0kifpt), X/Twitter (https://bby.me/q8xzso) or Facebook (https://www. https://bby.me/xxk4l0) with the full details of your experience. Also add Google Review 94441. We look forward to hearing from you.

About Best Buy Jersey City

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