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Best Buy Jersey City
Services Offered
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Frequently Asked Questions About Best Buy Jersey City
How do I check product availability at the Jersey City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jersey City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jersey City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jersey City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5001 reviews)
Yan M
August 06, 2025
5 out of 5
Always love checking out the open box deals
Hemant P
August 04, 2025
4 out of 5
All kind of electronics Gadgets available, from USB pen drives, all kind of cables to BIGGEST TVs & all other entertainment & required day to day utility Gadgets... Should visit once for any requirements
David B
July 21, 2025
1 out of 5
Worst experience ever! Bought a new refrigerator from Best Buy Jersey City. I guess nothing changed in the past 10 years.
They refused to deliver our refrigerator to our Hoboken address, saying there was no parking.
They just don’t care.
Response from Best Buy
July 21, 2025
Hi, David,
Thank you for sharing your review with us. We never want to make getting a new refrigerator difficult, but I can see this recent experience does not appear to have delivered on those expectations. We'd like to follow up with you and review this further.
Please connect with a member of our Corporate Team through a private message on Facebook (https://bby.me/ayo56g), Twitter/X (https://bby.me/pd3tow), or Instagram (https://bby.me/rwgir9). For the fastest response, please be sure to include "Google Review 18667" in your message. Thanks!
Regards,
^April
丁宇凡
July 17, 2025
5 out of 5
凉快，服务好