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Frequently Asked Questions About Best Buy Jersey City

How do I check product availability at the Jersey City Best Buy?
How do I check my order status?
My local Jersey City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Jersey City stores’ holiday hours?

Recent Reviews

4.2
(5044 reviews)
Ghsjkd B
September 17, 2025
5 out of 5
Staff greeted me warmly at the door.
mop272laq ;
September 15, 2025
5 out of 5
The store is clean in the mornings.
Alan J
September 13, 2025
4 out of 5
La atención de los empleados es muy buena y amable
Sai K
September 11, 2025
1 out of 5
Worst experience ever received. The geeksquad over hear couldn't able to convey the problem to the repair management service as a result my laptop was shipped again and again for three times without getting it repaired at last they understood they can't do it hence they finally asked me to contact the manufacturer for refund or exchange.At first they assured me that they will give exchange or refund but at last they wanted to get rid of me. I request all the customers to be cautious while contacting the geeksquad team as it will be waste of your time but nothing else.
Response from Best Buy
September 12, 2025
Hi, Sai, Thank you for leaving a review. This is far from the experience we want our customers to have when getting a repair done with our Geek Squad. If you require assistance on this, please send us a private message on social media. We would be happy to assist you on any of the following platforms: Facebook (https://bby.me/ce3v4m) Twitter/X (https://bby.me/m007aw) Instagram (https://bby.me/qid7mm) Please mention the phrase “Google review #42455” when reaching out.

About Best Buy Jersey City

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