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Best Buy Jersey City
Services Offered
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Frequently Asked Questions About Best Buy Jersey City
How do I check product availability at the Jersey City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jersey City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jersey City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jersey City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5070 reviews)
Ahmed S
October 07, 2025
1 out of 5
Waited 20 minutes for a pickup that should have taken 30 seconds. On top of this, they had the audacity to tell me to go to another store to pick it up when my item was in their stock room the entire time. Finally managed to get it and leave.
Store is usable but don't get your hopes up.
Response from Best Buy
October 07, 2025
Hello Ahmed,
Thanks for reaching out and providing your feedback regarding your pickup experience. We are happy to hear that you were able to eventually get your product, but we can understand why you left the review you did. We would love to document your experience as we are always looking to improve. To connect with us, you can find us at a Social Media platform listed below and reference Google Review #52904 in a private message to start the conversation.
Facebook (https://bby.me/x1lkxm)
Twitter/X (https://bby.me/arpbnj)
Instagram (https://bby.me/f3te6x)
Thanks,
Christina J
October 06, 2025
1 out of 5
Staff here are nice but if you’re trying to get help or to checkout, it will be SO ridiculously slow. So many people walking around the store but you’ll wait 30+ min to checkout or to be assisted which is just a huge waste of time. This location either needs to staff more employees or speed up their service for their customers.
Samuel R
October 04, 2025
5 out of 5
Jacob the sales guy was kind enough to explain about ipad , laptop and converter… Great guy… going fwd ill come to buy whatever i need
Thang D
September 28, 2025
5 out of 5
Checkout staff were professional.