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Best Buy Jersey City
Services Offered
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Frequently Asked Questions About Best Buy Jersey City
How do I check product availability at the Jersey City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jersey City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jersey City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jersey City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5121 reviews)
Kaja G
December 07, 2025
5 out of 5
Really helpful and knowledgeable employees, thank you Miguel for your support!
Juliana F
December 07, 2025
5 out of 5
I had a fantastic experience today, specifically thanks to Jacob in the Apple department. He was incredibly knowledgeable and efficient, providing outstanding customer service. He quickly and patiently answered all questions and concerns. The excellent help I received from him alone will have me returning to this location for future needs. Highly recommend seeking out Jacob for assistance!
Tejashree W
December 05, 2025
5 out of 5
Good
Missy
December 05, 2025
1 out of 5
I came to purchase meta glasses and no one came to assist me for 15mins. There were many blue shirts in the store and a total of 3 customers. After being assisted by a representative i advised him to call a manager to explain why no one was willing to help Supervisor Amado came over and afterni explained my concern he told me “ well you wasted my time to tell me that, i cant explain why nobody could assist you.” Bazaar this is who this company has supervising. Horrible shopping experience Amado needs to be demoted and learn how to speak to paying customers