I had ups and downs with this store, and learned that the service you get largely depends on the staff member you encounter.
My last time was great, thanks to a gentleman whose name I unfortunately forgot (and feel ashamed about it). He helped me resolve a minor glitch with my online order (for some reason, I was not the authorized person to pick it up despite the fact that I myself made the order), directing the more junior staff to not deny me.
Also, 5 stars for their trade-in program. All went smooth.
Really helpful and knowledgeable employees, thank you Miguel for your support!
Juliana F
December 07, 2025
I had a fantastic experience today, specifically thanks to Jacob in the Apple department. He was incredibly knowledgeable and efficient, providing outstanding customer service. He quickly and patiently answered all questions and concerns. The excellent help I received from him alone will have me returning to this location for future needs. Highly recommend seeking out Jacob for assistance!