Best Buy Manalapan

The customer service experience is by far the most valuable part of this Best Buy. I have made many purchases at this location, with an associate named Gio. I am very satisfied with the respect and patience that I received from Gio. His polite assistance is what led me to open a Best Buy credit card. This card has been very helpful with recent purchases. I would definitely recommend this store location.

Very helpful knowledgeable workers. The store was extremely busy at the time of my visit however multiple associates offered assistance.

I came to buy a Samsung Galaxy S25 Ultra. The staff started pestering me several times, asking if I needed help. I said no because it was my son's birthday, and he was choosing his own gift. When we finally made our choice, I called over an employee who was standing at the counter near the entrance. He came over, and I told him, "Bring me a Samsung Galaxy S25 Ultra." He made us wait for 15 minutes. He said, "Oh, I need to check." Do you sell phones? I'm the one buying. Your job is simply to bring it, that's all! I told him I didn't need anything extra—no mobile carrier plan, no case, no screen protector. In the end, he came back and brought us the phone along with a case and a screen protector and started pushing them on us. I told him, "Just sell us the phone, and that's it." He said I was being rude. Since when have you become so un-customer-oriented? Why should a salesperson call me “rude” instead of thanking me for the purchase? Why should I stand and wait for 15 minutes and see his displeased face? The purchase was made on 02/11/2025 at 12:00 The receipt number is 0388 002 4876

Good overall as they Amazon's match prices, but stuff should be more knowledgeable and not just Googling info. Other than that it still is the best (Tri-state) brick&mortar electronic/home appliances place.