Great location and very helpful employees. Great prices too
Geek Squad was super helpful with my computer issues. Spoke to me in an easy-to-understsnd way and didn't make me feel dumb for not being as tech savvy as them! Highly recommend!
alison o
February 17, 2026
The Best Buy in Manalapin is absolutely horrible! Nobody knows anything!
I was in there on Friday Feb 13th to buy a gift card - The only reason why I needed the gift card was for a dash cam install for my BF. I talked to 7 different people and not 1 person could tell me if the gift card was good for dash cam installs - 1/2 hr later I was told Yes - 100% the gift card can be used for install - well, guess what - IT CAN'T BE USED FOR AN INSTALLS!!!!!!!
Now I'm stuck with a $150 gift card.
I hate Best buy and never shop there bc the employees are rude, ignorant and have absolutely no knowledge.
Response from Best Buy
February 17, 2026
Hello, Alison,
We can fully understand the need for friendly and clear communication when it comes to our processes in store. We would like to hear more about it and assist if possible. Please connect with us on our Social Media pages, so one of our specialists can assist. Please be sure to add "Google Review: #118522" for reference. You can find us here:
Twitter(X):
https://bby.me/zp0b7l
Facebook:
https://bby.me/9kce86
Instagram:
https://bby.me/3a2xvs
Do not deal with this location. The management is absolutely disgusting the way they treat customers. I have spent $50k with Best Buy and the harassment over trying to return a microwave without a receipt is ridiculous. Asking me for private information if the party that purchased it for me. Laughing in my face. Corporate escalations reaching out to out the fire out with no resolution. Disgusting. Their refusal to take ANY merch back without a receipt shows their impending closure. It’s a shame. They used to be a good company to deal with. Go to any location except this one if you must.
Response from Best Buy
February 04, 2026
Hello,
Thank you for the review. We understand your frustration with not being able to return a product without a receipt.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 112786