Alana D
September 11, 2025
They have good deals on open boxed items.
Yaneldys G
August 27, 2025
1 🌟 because there is no 0.
I pay $200 for fix my computer just reintal window11 and all my information disappear. I have before more than 15 folders with pictures from 2012 until today and everything was gone. Unbelievable I when the because I was thinking they are profesional and knowledgeable, but was a total desaster, Theyforgettosavemy information, andtheypromisedthatIwilldon'tlosenothing.
I trying 2 consecutive days to see the manager and nothing, when finally see the manager at day 3 he tried but same responde We don't found on the drive nothing sorry. They really know what they're going????
Is best buy a good place???
Next time I will see my 5 years old neighbor probably he have more noknowledge than Geek Squad technician.
Also, I will never buy at any Best Buy store. I not trust anymore 😕
Response from Best Buy
August 27, 2025
Hey there, Yaneldys,
Thank you for reaching out and providing us with your feedback and concerns surrounding your recent experience with us. I know the importance of receiving a working device following a service. I can understand your concerns surrounding your experience. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/33av0e), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: ##35748" and share your full name, email, and phone number.
All the best,
^Jacob
You can sign up for Verizon at this location. And if you do - Christopher Salas is a go to person. We drove 30 miles to this appointment and were glad we did. Chris is a true professional, went above and beyond to solve our complicated case, during and after his work hours. Thank you.
Very good service, and helped out fixing our bikes by giving us zip ties and scissors.