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Frequently Asked Questions About Best Buy Manalapan

How do I check product availability at the Manalapan Best Buy?
How do I check my order status?
My local Manalapan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Manalapan stores’ holiday hours?

Recent Reviews

4.1
(2112 reviews)
Warren G
October 28, 2025
1 out of 5
I ordered a TV installation 11/2024. The best buy installers dropped the TV while mounting it. It damaged the wood floors, marble fireplace, and the mantle. The best buy manager Muhammed ID 1080443 and the installer Maxwell ID 1595107 both said best buy would pay for the repairs. This was not the case. The situation was referred to best buy headquarters with Jacklyn ID A1280937. She was of no help only telling me now there is a claim with Sedgewick, which is an insurance company with an absolutely awful reputation. I can concur with those bad reviews and the process to fix the damage took nearly half of a year. And hours upon hours on the phone and emailing with sedgewick representatives Jennifer Mathias and Jeremiah Dally. And because my house wasn't brand new, they depreciated the repair costs, forcing me to pay the difference...because the damage created is apparently my fault. The entire process was an absolute joke. Think twice before having best buy enter your property.
Steven K
October 25, 2025
5 out of 5
VERY GOOD SERVICE !
sally m
October 15, 2025
1 out of 5
Horrible service starting from your answering machine all the way down to the help in the store
Response from Best Buy
October 15, 2025
Good Morning, Sally, We fully understand how you are feeling after not getting the assistance you needed when you reached out. We would be happy to connect with you and work to address these concerns. Please feel free to privately message our team on social media, so we can help. - Facebook (https://bby.me/xz5bn3) - Twitter/X (https://bby.me/82ow9f) - Instagram (https://bby.me/kn6tcy)
L T
October 14, 2025
2 out of 5
14 day Returned policy with 20% restocking fee. Once you enter, you will be asked if you need help every minute. Don't like the way managers push those salesmen around to make sales. Not cool.
Response from Best Buy
October 14, 2025
Hello, Thank you for the review. We understand your concern with feeling the pressure to purchase. We certainly don't want our customers to have that experience. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 55545.

About Best Buy Manalapan

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