Frequently Asked Questions About Best Buy Mays Landing
How do I check product availability at the Mays Landing Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mays Landing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mays Landing stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mays Landing Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2307 reviews)
lisa L
August 24, 2026
1 out of 5
Very unprofessional. Please don’t come here if you can. They let me drive 30mins back to the store to tell me the trade in promotion is over!
Response from Best Buy
August 25, 2026
Hello, Lisa,
Thank you for reaching out to share your concerns with the trade in promotion you were wanting to take advantage of not being available by the time you reached the store. We understand that promotions having limited times to redeem can be difficult. If you would like to chat with us about your experience you can reach out to any of our social media profiles below with Review 209648.
Facebook (https://bby.me/IQnwEQ)
X (https://bby.me/wu3m9t)
Instagram (https://bby.me/hzdC2z)
Derek D
August 19, 2026
5 out of 5
Got a new TV. In and out quick.
Tracy T
August 17, 2026
1 out of 5
I purchased geek squad protection for my television set. I submitted a claim for Service and was told that I would be contacted by a Technician within 1 to 2 days to schedule repair. After not hearing from them, I contacted Best Buy 12 days later. The soonest they could schedule my repair was over a month from when I submitted my claim. I am very confused why they could not contact me sooner instead Of me needing to contact them to advise me of the issue.
Response from Best Buy
August 17, 2026
Hi Tracy,
Thank you for your feedback, and we sincerely apologize for the delay and lack of communication regarding your TV service. Waiting 12 days for a follow-up is certainly not the level of service we aim to provide our customers.
To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/kirsoz, Instagram: https://bby.me/ubsrpX, or Twitter/X: https://bby.me/26gjBj and reference Google review 204810 in the details you provide.