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Best Buy Mays Landing

100 Consumer Square
Mays Landing, NJ 08330
(609) 485-0500
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Frequently Asked Questions About Best Buy Mays Landing

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My local Mays Landing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
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Recent Reviews

4.1
(2105 reviews)
Steven P
September 11, 2024
1 out of 5
Geek squad bad service
Response from Best Buy
September 11, 2024
Hello Steven, Thank you for the review. We are disappointed to hear that you didn't have a good experience with Geek Squad. We always strive to provide the best customer service. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Regards, ^Kristy
Pete A
August 27, 2024
5 out of 5
Ben really took care of me in the most efficient manner possible
Philip C
August 25, 2024
1 out of 5
I can't tell you what in the actual heck is going on in this store anymore. I used to be able to trust the condition listed on the open box items and now it's just awful. I tried to purchase a Logitech G Cloud that was listed as "excellent". The thing was packaged in some generic box and just tossed in there. I had a weird feeling about it so I charged it from my car for 20 minutes before I left because it was completely dead. After picking crumbs out of the triggers while it charged, it finally had enough juice to turn on. Just as I suspected, the thing was never reset and had a pin number on it. So I returned it and decided to switch gears and look at laptops for what I needed. I looked at a Lenovo laptop that was also listed as open box "excellent". The top of the box looked like it was ripped open, which wasn't a huge deal as long as the laptop itself was in good condition. It wasn't. It was gashed across the top and all marked up. I asked the associate if he thought that looked like the condition it was listed at....he agreed that the condition didn't match the description. They're down to one register line anymore and lax floor assistance. Who the heck is inspecting this stuff and making judgement calls on what sellable condition they're in? They're bad at it....or they're terribly rushed because they have too much on their plates. I'm betting it's the latter. Here's the kicker. I don't blame these employees. I blame this company that continues to cut resources and things that would aide these employees to better do their jobs. Do more, Best Buy. Help these employees out and give them the resources to better serve your customers. Because experiences like these are getting out of hand.
Response from Best Buy
August 26, 2024
Hello, Philip, Thank you for reaching out to us here, and for taking the time to share your experience here with us. We understand how important excellent customer service can be, and would like to take a closer look into this with you to address any concerns you may have! To continue, please contact us on Facebook: @BestBuy (http://facebook.com/BestBuy), Twitter/X: @BestBuySuport (http://twitter.com/BestBuySupport), or Instagram: @BestBuy (http://instagram.com/bestbuy) for further support. For quick assistance, please include your full name, email, phone number, and this review in your message. Thank you, ^Brandon
Matthew H
August 12, 2024
4 out of 5
Staff was attentive to help me and had what I needed to restore our PLC Brewhouse Computer, Thanx Best Buy

About Best Buy Mays Landing

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