Store has gone downhill n prices are outrageous
The people working here lied to my mother in law. She went in looking to purchase a gaming monitor. It needed to be 2k+, have 2 hdmi ports, and have built in speakers. The two different men told her it indeed had all these things. So she purchased it and had it professionally mounted on the wall and had the wires run. Only to find out they lied about it having built in audio and having 2 hdmi ports. It had 1 hdmi and 1 display port. They took advantage of an elderly woman to make a sale. She now has to pay to have it removed just so she can return it.
Response from Best Buy
January 02, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I am getting the proper products that will fit my needs. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64637121".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Lincoln H
January 01, 2025
Great place to shop for electronics
It would help us pick a TV if they were all on. Had to go somewhere else so I could actually see the picture.
Response from Best Buy
December 27, 2024
Hello, Angel,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64615011. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64615011
Thanks,
^Ezra