Filippo “
October 31, 2025
I wanted to recognize Leon for his outstanding help today. He was incredibly knowledgeable, patient, and honest in answering all my questions about Apple iPads. I truly appreciated his time and the great customer experience he provided.
Tatiana me atendió de lo mejor y eso q solo fui por comprar un S pen de mi S25 ULTRA lo había perdido gracias por la asesoría y ayuda.
My experience is so outrageous, I couldn't possibly write it all down. I bought a home theater system and Geek Squad installation for $1854 on September 20, 2025 in Dover DE for delivery to Ventnor NJ. The summary is they never showed or called on the scheduled installation date THREE separate times. I spent three weeks on the phone with customer service, going to the Mays Landing store, cancelling and reordering with the store manager, sitting and waiting for them to come. Hilariously they waived the installation fee, which didn't matter because they never came to install. I hired someone else for the 4th try and he met me at the store to pickup and did a great job installing. Best Buy gave me a $100 gift card and $150 check for how awful they were. I gave away the gift card, and will never buy from them again. Amazon, Walmart, BJs, etc have similar prices. Do not order anything installed from Best Buy in either Dover or Mays Landing. They will not show or call, management does not care and customer service will NOT connect you to any store. I wasted 3 weeks of my life with this company and I have learned my lesson.
Annmarie S
October 20, 2025
The employee who greeted me at the door knew exactly where to direct me for the cables I needed. He made it a quick visit for me and I will definitely return there in the future.