My Microsoft Surface Pro died with no possible resurrection, so I came looking for a new laptop, but didn't want to pay $1,200 for a new Surface Pro now that I am retired. Within moments of entering the store, a young employee offered to assist: Christian was ABSOLUTELY AMAZING!! He was so knowledgeable, patient and professional! He helped guide me, and I purchased an HP Omnibook X (touchscreen still!) that I am very happy with. Also, the store was beautiful, neat and clear, and the employees were very friendly!
Crazy great in store prices
Signed up for the Geek Squad annual contract. Worth every penny. Doubles your warranty when you buy from Best Buy. Diagnostics are included. You pay for replacement parts or bring your own.