Best Buy Mays Landing

Worst experience. Purchased an open box laptop and 3 months later it wasnt working. The manufacturer warranty was voided fron Lenovo due to the carelessness of Best Buy product quality control. Putting a damaged laptop back on the shelf and claiming it had no issues was a blatant lie. Im a certified tech who has worked at places like geek squad for over 7 years so im qualified to make this statement. Lucky for me my bank reimbirsed the entire purcjase. Best Buy is garbage. *Edit = in response to bestLies response $BBY . Customer service stated the same scripted response. They scheduled an appointment at the BestBuy(LIE) . Geek Squad did not Honor the appointment . Customer service made 3 more appointments. All ending woth NO HELP. BestBuy manager Zen at that store location stated He would be the last point of contact for this matter. See you in civil court for damages incurred to my business, family and billed time lost being ran in circles by customer service. Attached is a screenshot of purchas3 and multiple work orders where customer service entered details about service that does not reflect what happened on video. My laptop was never looked at by Geek Squad contrary to Work Order notes. Sounds like fraud to me . $BBY has become BestLie

Some good prices during prime day

Ordered an item for curb side pickup. I was ready within the hour. I walked in to the desk right at the door, got my purchase was out that fast! I was parked close to the door and it took me longer to walk into the store than the actual transaction!

Your hours are horrible 10am to 8pm, are you only open for unemployed people? You go in and everyone is on their phone, when you ask questions they have to look it up in their phone and still don’t know. I just tried calling and you have to talk to an AI, then when you get a person, it’s someone in Bangladesh and they say, if you want to talk to a person you have to go to the store. Goodbye 🇺🇸