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Best Buy Mount Laurel
1420 Nixon Dr
Mount Laurel, NJ 08054
Services Offered
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Frequently Asked Questions About Best Buy Mount Laurel
How do I check product availability at the Mount Laurel Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mount Laurel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mount Laurel stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mount Laurel Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2941 reviews)
Ashley L
September 14, 2024
5 out of 5
Ryan helped us out in appliances! Great guy! Would definitely return!
Maryann S
September 09, 2024
2 out of 5
Walked in was greeted by an associate. When I requested help for a security system, I was told it would be a long wait time. The store wasn't crowded. I waited around for 15 -20 minutes and wasn't even acknowledged by some of the employees just walking around the store. This was very frustrating.
Response from Best Buy
September 09, 2024
Hello, Maryann,
Thank you for providing your feedback Google my Business. I know how it is frustrating not receive help in a timely manner. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention " Google Review 64177117", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
S D
September 08, 2024
2 out of 5
My TV is covered by a protection plan. I spoke to a few different people to get service. Every person I spoke to changed the service that was needed. The first person was going to swap it out for a new one but I didn't have the serial number when I called. The second person was going to charge a different price and said they would swap it if it couldn't be repaired. I just took it in today and was told they have to send it out and if it's not repairable I get credit for the tv and it could take up to 3 weeks. I'm not sure why how to handle the TV repair changed with everyone I spoke to. I started to just replace the tv on the spot. I'm giving 2 stars because the pricing on tv's, at least the mid level model I checked was the same in walmart.
Response from Best Buy
September 09, 2024
Hello there,
Thank you for providing your feedback Google my Business. I know been given mixed information is frustrating. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention " Google Review 64174675", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
E. A
September 07, 2024
1 out of 5
Horrible exchange service
Response from Best Buy
September 08, 2024
Hello,
Thank you for the review. We never want to make it difficult to do an exchange with us. I can understand your frustration.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy