Frequently Asked Questions About Best Buy Bergen Town Center
How do I check product availability at the Bergen Town Center Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bergen Town Center Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bergen Town Center stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bergen Town Center Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3554 reviews)
Carole P
November 04, 2025
5 out of 5
Jimmy was Extremely Helpful Helping me find a firestick
Ungarbled T
November 04, 2025
5 out of 5
Incredible service they now sell everything you can order online pickup delivery or at tour car. They really upped thier game
A T
October 22, 2025
1 out of 5
Rude cashiers.
Response from Best Buy
October 22, 2025
Hello A T,
Thanks for letting us know about your visit. We never want to hear that you felt you were treated rudely. We would like to look into this further. Can you contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #59035 in a private message.
Facebook (https://bby.me/8r38kp)
Twitter/X (https://bby.me/d53yuc)
Instagram (https://bby.me/xkzryr)
Thanks,
Joseph C
October 18, 2025
2 out of 5
Pre ordered a game it said I get a bonus if I pre ordered from them
I never got it they told me I have tot all to customer service and then they said they don’t even have it so what’s the point of ordering from Best Buy