Pre ordered a game it said I get a bonus if I pre ordered from them
I never got it they told me I have tot all to customer service and then they said they don’t even have it so what’s the point of ordering from Best Buy
Poor Customer we visited the store to buy a gaming monitor, waited 20 minutes without anyone offering help. Manager was rude, said everyone was busy despite only a few customers in store. Poor customer service starts from the top down. Won't be back.
Mohamed K
October 14, 2025
I was last week at the Best Buy ,we were greeted at the entrance, and asked if we need help ,we said yes ,and we went to look for the refrigerator, but nobody came and you can see group of employee talking to each other ,so we left and we bought the refrigerator from another place not best buy.