I wouldn’t recommend coming to this location if you’re trying to buy Pokémon cards or similar items. From what I experienced, it seems like employees may be getting access to the inventory before customers have a fair chance.
I also witnessed something concerning—there was a rental van with two individuals who appeared to be let in about 10 minutes before opening, and they went straight to the back and cleared out product. It didn’t feel like a fair or transparent process for regular customers.
BEWARE IF THEY TRY TO SIGN YOU UP FOR A CREDIT CARD! They will lie & say you get 10% Back on any purchase on the first day & with the best buy visa you will get 3% Back on Gas & 2% Back on Dining whenever you use the card. THEY NEVER TOLD ME IT WAS IN BEST BUY REWARDS & NOT CASH BACK! Then when I contacted Best Buy they could not be any more USELESS & not willing AT ALL to fix the problem! They didnt care I was MISLED & LIED TO regarding the credit card. I will be cutting the card up & filing complaints regarding this FRAUD! .......................... WHAT A REPLY From WORST BUY...NOT!!!!!!!!!!!!! How about if I DONT HAVE FACEBOOK - IG OR TWITTER???????????? Not everybody is on Social Media! So how about an EMAIL ADDRESS I can contact you at or do I file a complaint with NJ Consumer Affairs?
Response from Best Buy
April 15, 2026
Hello,
Thank you for taking the time to leave feedback for us regarding your recent interaction. I can understand wanting accurate information when applying for a My Best Buy Credit Card in store.
If you would like us to clarify this further for you, please send us a private message on any of the following social media platforms: Facebook (https://bby.me/1fivy7), X (https://bby.me/0FKlKX), or Instagram (https://bby.me/9qwhXP).
Be sure to mention “Google review #141810” in your social media message.
We look forward to assisting you!
Convenient location and very professional and polite staff. My favorite place to see and experience products and purchase.