Excellent service by Matthew at the Best Buy… he got me my new phone screen while I was at work. Fast service and excellent service they deserve to be recognized
Very nice store this one in particular is easy to find what im looking for
If you need help at this store, ask for Adrian Ruiz-Prado!!! She was so friendly, professional, and efficient! She helped me find/exchange the right apple watch for my son and made sure I didn't leave without all my questions answered. Seek her out!
I came to buy a TV and a laptop, but the customer service was disappointing. Even though it was only, the staff acted as if the store was closing. We felt unimportant, so we ended up buying both items from Walmart instead. Customer service really makes a difference.
Response from Best Buy
June 28, 2026
Hello,
Thank you for your review. We strive to provide our customers with the best experience possible. Feeling this was not the case with you is upsetting to hear. We would appreciate the chance to follow up here and ensure this is addressed and documented.
Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/kkSRPH)
- Twitter/X (https://bby.me/2zDmxH)
- Instagram (https://bby.me/23MRbI)
When reaching out, please reference your Google Review 179525.