Best Buy Paramus - Fashion Center

Time after time coming to shop and I have to stand near what I had questions about and nobody is in sight. I approached a guy standing outside looking around and as I approached him he doesn't stop and say can I help you. He tries to not look at me and keep walking. I get his attention and he appears to find someone with a thing around his neck and walks off. Ten minutes later I walk out. The manager better get on the ball and learn how to hire the right people who don't literally avoid customers. It's comical. I'm on my way to PC Richard.

What started off as a helpful experience in-store turned into one of my worse purchasing experiences. I purchased a stove, refrigerator, washer and dryer. The sales Rep was helpful and was convincing that he would be part of the delivery process to ensure smooth delivery - NOT! I had 2 deliveries scheduled which turned into needing return visits - Everything from a technician putting the stove regulator on backwards and leaving even though the stove didn’t work to a tech not knowing how to connect the water line to the refrigerator. And where was my rep “Mo”? Still haven’t heard from him but no need, I paid an external service to do the job. I’m done Best Buy, this loyal customer is done.

Very disappointed... I bought a camera and no one us available to helo me set up the camera. They asked me to make an appointment next day. Also lady in the customer service talked to me in a very derogatory manner.

⭐️⭐️⭐️⭐️⭐️ I had such a great experience at Best Buy thanks to Genson! He was incredibly helpful, friendly, and went above and beyond to make everything easy. He even brought my TV out to my car and made sure I was all set before I left. His customer service was excellent, and he was genuinely so nice and accommodating. Best Buy is lucky to have an employee like Genson. Thank you for making my experience so easy and pleasant!