Anaïs M
September 14, 2026
Hugest shoutout ever goes to Colin for the warmest, friendliest, and most helpful service I’ve ever gotten at Best Buy. He helped me pick a laptop that worked best for me, but also took the time to ask about my life and have a genuine and kind conversation. It’s interactions like this that remind me why I shop in person rather than just ordering online. Thank you, Colin, for turning a stressful laptop death into a lighthearted experience and chat! You’re killing it!
Kathryn S
September 03, 2026
Jamillah from the Geek Squad helped me a few weeks ago. She was patient and courteous, but most important, she knew her stuff. She directed me to all the right sites and techniques to unlock my facebook account. Everything she said worked. Thank you.
Just went to Best Buy Paramus because I couldn’t charge my relatively new Google inspire Fitbit. The moment I walked in to the mobile device department I met Jessica who greeted me. I told her my problem. She helped me discover within minutes that the charger I was using belonged to another household Fitbit. When a new charger at Best Buy was out of stock, she pulled up one for me on Amazon instantly. Great service.
Service is terrible
, they force you into a sell in which the employees know nothing about the actual product they’re selling. They sold me a defective product and the exchange process is the worst thing ever