If I could give zero stars I would. Ainsworth is the worst manager of all time. He needs people training skills. When this Best Buy closes, he or “it” whatever he is will be the reason! Worst customer service and terrible experience. PC Richard all the way!
Response from Best Buy
August 10, 2025
Hello and thank you for reaching out. We would like the chance to learn more about your experience and help assist in any way as well as document this internally for review. If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/jky1ty), Twitter/X (https://bby.me/y3xr3v), or Instagram (https://bby.me/2tooop). Please also include Google Review number 27252.
Best,
^Allison
Had a huge problem with my computer. Went to an appointment met a great gentleman named Kevin. He took control. Tell me what it would cost, roughly and boom. It was ready that night. He was courteous and always smiling.
Large store, great selection. Convenient location.
Steven Jahelka helped me today, august 8, 2025. My phone was badly corrupted. Further had a huge number of apps i wasn t using. Many of them were overwhelming the navigation program i utilize.. Steve carefully went through the large number of apps i was not using, checking individually before deleting them one at a time. He made me feel very comfortable and established excellent rapore. My phone now runs quicker and i am not fighting malware overwhelming the google maps program that is critical for my work. Thanks Best Buy for making this fine technician available.