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Frequently Asked Questions About Best Buy Paramus - Fashion Center

How do I check product availability at the Paramus - Fashion Center Best Buy?
How do I check my order status?
My local Paramus - Fashion Center Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Paramus - Fashion Center stores’ holiday hours?

Recent Reviews

4.1
(2049 reviews)
Stalyn D
June 29, 2026
5 out of 5
Very nice store this one in particular is easy to find what im looking for
Andrea S
June 29, 2026
5 out of 5
If you need help at this store, ask for Adrian Ruiz-Prado!!! She was so friendly, professional, and efficient! She helped me find/exchange the right apple watch for my son and made sure I didn't leave without all my questions answered. Seek her out!
Fadi S
June 28, 2026
2 out of 5
I came to buy a TV and a laptop, but the customer service was disappointing. Even though it was only, the staff acted as if the store was closing. We felt unimportant, so we ended up buying both items from Walmart instead. Customer service really makes a difference.
Response from Best Buy
June 28, 2026
Hello, Thank you for your review. We strive to provide our customers with the best experience possible. Feeling this was not the case with you is upsetting to hear. We would appreciate the chance to follow up here and ensure this is addressed and documented. Please feel free to reach out to our support teams on social media, so we can better assist you. - Facebook (https://bby.me/kkSRPH) - Twitter/X (https://bby.me/2zDmxH) - Instagram (https://bby.me/23MRbI) When reaching out, please reference your Google Review 179525.
Alexander A
June 26, 2026
1 out of 5
This is a terrible Best Buy branch. The associates were not knowledgeable about the products, store processes, or even basic technical components and accessories. Instead of focusing on helping customers, they were simultaneously training interns, and I felt like they were more concerned with explaining things to the trainees than providing good customer service. Unfortunately, the manager, Sebastian, was no better. He appeared to have little knowledge of the products or store operations and spoke to customers in a condescending manner rather than trying to resolve issues or provide assistance. After this experience, I canceled my transaction and went to another Best Buy location, where I received the level of service I have come to expect from Best Buy. The difference in professionalism, product knowledge, and customer care was remarkable.
Response from Best Buy
June 26, 2026
Hello, Thank you for the review. We understand your concern with not receiving great customer service. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 178424

About Best Buy Paramus - Fashion Center

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