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Best Buy Paramus - Fashion Center
Services Offered
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Frequently Asked Questions About Best Buy Paramus - Fashion Center
How do I check product availability at the Paramus - Fashion Center Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Paramus - Fashion Center Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Paramus - Fashion Center stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Paramus - Fashion Center Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1884 reviews)
Vico M
November 13, 2024
3 out of 5
Nobody help in this store
Response from Best Buy
November 13, 2024
Hello, Vico
Thank you for your feedback on Google my Business. Not having assistance is frustrating. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention "Google Review 64421822", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Paul C
October 24, 2024
5 out of 5
Great customer service.
Tracy G
October 23, 2024
1 out of 5
Horrible Experience at Best Buy Paramus
I just had an awful experience at the Best Buy in Paramus, and it revolved around the store manager, Ainsworth Ebanks. I purchased a computer two and a half weeks ago, and I started experiencing serious processing issues.
When I returned to the store for help, there were barely any employees available, and after a long wait, I was told that I had to wipe the computer clean before they could take it back. Before I wiped out the computer I confirmed that they had another computer in stock, which they did and I complied with their request.
After wiping my computer, I returned to the register only to be confronted by Ainsworth Ebanks. He looked at my receipt and, without any empathy, informed me that because it was 18 days since my purchase, he couldn’t accept the return due to their 15-day policy. I tried to explain the situation, but he was dismissive and downright rude. It was clear he didn’t care about my issue at all.
When I asked if there was anything I could do, his response was both apathetic and unhelpful. He basically shrugged off my concerns and told me to contact the manufacturer, who would likely send me a refurbished unit.
This experience was incredibly frustrating, and Ainsworth Ebanks’ lack of customer service was shocking. When I told Ainsworth I was going to write an unfavorable review, his response was "It won't be the first time". I expected better from a well-known retailer. I won’t be shopping at Best Buy again anytime soon, and I recommend you think twice before doing so!
Response from Best Buy
October 24, 2024
Good Morning, Tracy,
We certainly understand how you are feeling after not receiving the support you needed during your recent visit to the store. We would love to look further into these concerns with you. Please contact our team by sending a private message to us on social media, and we will connect you with a specialist who can better assist you. Make sure you include your Google review in the message: #64346850.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Billy Z
October 22, 2024
1 out of 5
They don't carry movies (DVD, BluRay, etc) anymore