First time shopping this location and the last! Since it is a somewhat large store, and I couldn't find any employees on the floor, I went to Customer Service to ask where I would go d portable hard drives. The associate's response was "uhhh, what?". I re-asked and he sent to wait in line at an area that was wrong. I gave up & decided to just leave. As I was leaving, I did find an employee who showed me where they were and did take the time to explain the differences. (Hence the 1 star) However, their pricing was expensive...I will be buying on Amazon.
Response from Best Buy
January 07, 2026
Hi there,
We get where you're coming from with not being able to find anyone to assist you when you arrived at the store. We know waiting a long time for help is never ideal. We would like to get some additional information regarding your visit. Please connect with us on X, Facebook or Instagram via private message. You may also include the Google review number 101743 in your message to us.
X: https://bby.me/m4a5p7
Facebook: https://bby.me/elri13
Instagram: https://bby.me/bj97nz
Felicia K
December 30, 2025
I purchased JBL earbuds at an affordable price. Unfortunately, they were giving a lot of feedback and I had to return them.
Great staffers they know allllll of the inside info on brands