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Best Buy Princeton
Services Offered
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Frequently Asked Questions About Best Buy Princeton
How do I check product availability at the Princeton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Princeton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Princeton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Princeton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3415 reviews)
Steve R
December 08, 2025
5 out of 5
Online ordering and Curbside pickup is really fast.
Arun M
December 08, 2025
5 out of 5
Went for an online pickup and everything was smooth and quick. Staff was excellent
Dee W
December 06, 2025
2 out of 5
The geek squad is pointless here. They have 1 person at the desk, another person “clocking in” and about 8 people standing in line however if their next reservation comes in then everyone is pushed back until the reservation is done and no one tells you that you should reserve a spot online to make your stay quicker. There’s a woman here that has been standing here for an hour and a half because she keeps getting pushed back in line. They need better management in this store. Also they need to retrain their employees on how to speak to and handle customers because no one in this department looks like the care about anything at all.
Response from Best Buy
December 06, 2025
Hello, Dee,
Thank you for reaching out to us. It saddens us to hear that your recent experience was not a positive one, especially when needing attentive customer service with our Geek Squad Agents. We appreciate your feedback, and would like to look into this matter further. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #82875" when reaching out on social.
Peter P
December 05, 2025
1 out of 5
I bought a 85" NEO QLED 4K UHD Samsung on Nov. 30 to replace an older Samsung TV that just died that same day. Order and Delivery schedule went seamless, no issues. I got a delivery date of Dec 5 from 7 AM to 7:00 PM. Waited most of the day and then the delivery guys arrived. I was so excited to get the new TV and showcase it while throwing a birthday party this weekend. Then, the delivery guy asked where the TV was. I was dumbfounded. I thought they were delivering a TV, doing the basic setup, and hauling my old TV away. That's what I paid for when I went to BestBuy Princeton to purchase the item and the services. These guys just show up, screw-driver on hand, without the TV! What a mess! Very disappointed to say the least.