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Best Buy Princeton
Services Offered
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Frequently Asked Questions About Best Buy Princeton
How do I check product availability at the Princeton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Princeton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Princeton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Princeton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3453 reviews)
Chris P
March 01, 2026
5 out of 5
Great location, in and out to buy a new flat screen. Staff is pleasant and eager to help without being pushy. I showed him what I wanted on my phone, he rang me up, we set the delivery day and I was out the door all in 15 minutes.
Angel A
February 28, 2026
5 out of 5
My go to place for electronics
Lee S
February 20, 2026
1 out of 5
Went to this store and was interested in buying a 75 inch mini qled tv. Selection looked decent and the store was not crowded when I went. I looked around for 30 minutes and not one of the many associates asked me if I needed help. Very disappointed. I will take my business elsewhere.
Response from Best Buy
February 21, 2026
Hello, Lee,
Thank you for reaching out with your review. Trying to receive assistance with a purchase should be easy, so we can understand your concern. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/fisj1n), Twitter/X (https://bby.me/z99wma), or Instagram (https://bby.me/lvbi99). Please reference Google Review #120004.
Aumma B
February 20, 2026
1 out of 5
The girl said they would bring the price of the treadmill down to $639.99 and waive the installation fee ($300), making it much cheaper than Amazon. So my husband drove home to get his gift card while I stayed in the store.
Soon after, she said they would actually waive the delivery fee ($20), not the installation fee—but that shouldn’t be a problem since we were going to use a gift card, she explained.
At that point, the price ended up being only $7 cheaper than it would have cost on Amazon. She kept insisting that we were still getting an excellent deal with them over Amazon. I stared at her blankly, said “thank you,” and walked out.
Response from Best Buy
February 20, 2026
Hello, Aumma,
Thank you for reaching out. We want all of our customers to feel like they've gotten the best price possible, so we can understand how disappointing this interaction would be. We'd like to hear more and see how we can assist you. Please reach out on social media with a message and include Google Review 119635 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport