Frequently Asked Questions About Best Buy Princeton
How do I check product availability at the Princeton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Princeton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Princeton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Princeton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3438 reviews)
bigriem
January 31, 2026
5 out of 5
If you need a TV go see Seth Edward’s great guy!
Ilir P
January 27, 2026
5 out of 5
Good sales team that will give you what you need!
Mark G
January 14, 2026
3 out of 5
It's Best Buy.
No real complaints but it feels like they're not carrying as much "cool" stuff as they did years ago.
Response from Best Buy
January 14, 2026
Hey there, Mark.
Thanks for your review. We can understand the disappointment in not being able to find as many items as you may have wanted. We'd be more than happy to assist with any questions or concerns you ma have.
Reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/wyzwn5)
- Twitter/X (https://bby.me/zr8amk)
- Instagram (https://bby.me/nsg31o)
When reaching out, please reference your Google Review 104677.
Kindest Regards.
Monzón S
January 05, 2026
1 out of 5
Never I go back there, many employees in the building only in the phone I was calling them and they see me and only turn to the other side especially one guy who speak Spanish name I think is Mark or something like that I had the I had the worst experience of my life and even though I spent a lot of money on Best Buy but yesterday I was finally able to buy a $1000 Canon camera after almost 50 minutes waiting for attention and my recommendation is not to return to this store in Princeton NJ
Response from Best Buy
January 05, 2026
Hey there.
Not being able to get the help you need can be super frustrating. Please send us a private message on social media, so that we can get you the assistance you need. Be sure to also include your review number, 100873, when you reach out to us. We look forward to working with you.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy