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Best Buy Riverdale
Services Offered
Geek Squad Services
Windows Store
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Riverdale
How do I check product availability at the Riverdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Riverdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Riverdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Riverdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1270 reviews)
Joe M
January 14, 2025
1 out of 5
This is the second time we ordered a stackable dryer from this place, the first time I ordered (8years ago) they made me wait for a month with the appliances taking up space in my kitchen, 50 phone calls later it came. This time I ordered a dryer and stack kit and told the sales person about the unprofessional service I recieved in the past, and told him not to ship the dryer without the stack kit. Guess what, the idiots shipped the dryer without the stack kit. I WOULD NOT BUY ANYTHING that needs to be delivered with multiple pieces, shipping them together is too difficult for them. The guys who deliver the products are good guys and will help out any way they can.
Response from Best Buy
January 14, 2025
Hello there, Joe.
Thanks for taking the time to leave us your feedback. We understand wanting to have your products fulfilled in a timely and efficient manner. We would like to assist in any way that we can. You can connect with a live representative through one of the social media platforms listed below. Please provide us with your full name, email address, and phone number to complete the documentation process. Also, please reference Google Review #64678952.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Regards,
^Jason
Rob P
January 03, 2025
2 out of 5
Had what i needed for last minute Christmas gift but I tried calling and no one ever pick up the phones i called every department… i had to call best buy 1800 number and confirm pay and pick up later what i was looking for and even that was a hassle!!
Response from Best Buy
January 03, 2025
Hello, Rob,
Thank you for taking the time to leave a review. We really appreciate the feedback. We know it can be frustrating when you aren't able to get a store on the phone. All stores have their phones routed to our Best Buy Customer Care line in an effort to have more employees helping customers inside the store. If you'd like to have your feedback formally documented, please send a private message on social media with your name, phone number, and email. Please mention Google Review 64639708 in your message to connect with a specialist during hours of operation.
ur team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Regards,
^Meghan
Walid K
January 01, 2025
1 out of 5
Terrible experience. I bought an open box microwave online. I arrived on time to pick up and found the glass in broken, which was supposed to be part of their inspection before offering it for sale. I decided to buy another floor display item, which was more expensive, but they failed to wrap it and pack it properly they never applied scotch tape around it or put it in box. When I arrived home and was moving, it from the truck to my house it fell off the wrapping and broke the glass. I went again and the manager was so rude and refused to offer any solution of repair or replacement or refund. Such Terrible customer service
Response from Best Buy
January 02, 2025
Hi, Walid,
Thanks for taking the time to leave a review here on Google. I can certainly understand wanting support on your open-box purchase.
So that we can look into this closer, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64633674” when reaching out on social media.
Regards,
^Ravi
Ant E
December 28, 2024
1 out of 5
Geek Squad was helpful, but Best Buy has poor communication with its customers. I made an appointment through Best Buy to have my IPhone battery replaced. Gave the details of the phone beforehand and arrived on time; then customer service said they couldn't replace my battery because they had to order it and I'll need to come back afterwards. Makes no sense. Further, I also needed to leave my phone with Geek Squad for an hour so they can disable the my "find my phone" feature which will enable them to purchase a battery for the phone. I was astonished at how poor this system is. Walked out with no battery and was fed up.
Response from Best Buy
December 28, 2024
Hi there, Ant,
Thanks for taking the time to leave a review here on Google. I can certainly understand wanting support on your Apple repair.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64617917” when reaching out on social media.
Regards,
^Ravi