Very helpful salesman in the laptop section
I had been without a phone for long days, going back and forth trying to fix an issue with no success. Out of pure frustration, I decided to stop by the Best Buy in Riverdale and that’s when I met Gladys. She was an absolute lifesaver! Gladys went above and beyond in every possible way. She was patient, kind, and truly dedicated to helping me get my service transferred from T-Mobile to Verizon. What truly amazed me was her commitment the store had already closed, yet she refused to let me leave until my problem was fully resolved. She stayed late, made countless calls, and didn’t give up until everything was working perfectly. Her professionalism, patience, and genuine care for the customer were extraordinary. Gladys turned what had been a stressful, exhausting experience into a moment of total relief and gratitude. Best Buy is lucky to have someone like her! Thank you, Gladys, for your incredible dedication and amazing customer service you truly went the extra mile!