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Best Buy Riverdale
Services Offered
Geek Squad Services
Windows Store
Apple Authorized Service Provider
Trade-In
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Riverdale
How do I check product availability at the Riverdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Riverdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Riverdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Riverdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1257 reviews)
K D
October 21, 2024
5 out of 5
The associate Carlos is very informative and friendly. He helped with finding exactly what I needed.
J M
October 06, 2024
1 out of 5
Bad experience with some arrogant racist Manager .. Never shop in this stupid store anyway… I just go to Walmart behind it if I need electronics . I hope your store runs out of business…
Response from Best Buy
October 06, 2024
Hello,
We appreciate your feedback. It is our priority to ensure that all customers feel welcomed in our store. We strive to create a comfortable shopping experience, and we regret that this was not your experience.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy
Geof W
October 03, 2024
1 out of 5
A shame there's no zero star review.
I live in Bergen County where retail is closed on Sunday, so I was willing to drive the 45 minutes to get something I needed. Bought it on the website before the store opened, and received a confirmation email with a pick-up code.
As I was walking into the store I received a 2nd email telling me the item was no longer available
The Manager was a deer-in-the-headlights problem solver and either had no customer service training, or followed company policy by offering me a token discount that barely cut into their profit margin.
I lost my day, Best Buy lost a customer, and I got the item for a fraction of the price on Ebay.
Response from Best Buy
October 03, 2024
Good Afternoon, Geof.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64270103" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey
Rehman S
September 26, 2024
1 out of 5
Worst customer service ever. Don't order anything from them. They outsource all their installation and delivery to this company called CRST home solutions who also deserve 0 stars who themselves outsource all their installation to smaller subcontractors and some freelancers who never show up. It's been over 3 weeks and I am still waiting for my 100" tv to be delivered and installed. I was supposed to get this done 3 weeks ago. They had scheduled multiple appointments but did a no show all the time. Despite all this all they have to offer is a $60 giftcard for inconvenience. Never ever order anything from best buy unless you like wasting hours and hours talking to their customer support team based out of Philippines who are of no help either. Do business with a local smaller store instead and save yourself from all the hassle.
Response from Best Buy
September 26, 2024
Hello, Rehman,
Thank you for taking the time to write a review. We really appreciate your feedback. We know it's frustrating when a delivery doesn't happen as it should. We'd be happy to look into this and see how we can help. Please send a private message on social media with your name, phone number, and email. Please make sure to mention Google Review 64247001 in your message.
Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy)
Warm Regards,
^Meghan