So in February of this year I bought a brand new laptop I believe it was Fed 6. 16 days later I opened the box to set things up to dj on twitch. Just to find out the USB’s did not work and the warranty ends in March of 2026. I called best and the told me because I am not a member they can’t help me. Your store sold me a 1200 dollar laptop that is broken. Had to send it to Hp and hope it can be fixed never again will Best Buy get my money
Nicole M
February 12, 2026
My reason for 5 stars was a young man named Tyler. What great customer service! Knowledgeable, professional and super polite and charismatic. If you need help at the store, ask for him! Love my new sound bar system!!!
Alexander M
February 11, 2026
Great staff helping with needs of a modern customer, great deals on products, and between the geek squad a staff, an efficient modular for success that seems like a such a good unit that they have a smile while doing work and a sense of humor, all the times I've been there for myself, and to help others, nothing but commitment to outstanding service, great team in this location, and the commradory/respect to the customer appears unwavering, as I've never seen the stand up attitude towards a good work ethic, the many times I've been there, faulter