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Best Buy Riverdale
Services Offered
Geek Squad Services
Windows Store
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Riverdale
How do I check product availability at the Riverdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Riverdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Riverdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Riverdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1256 reviews)
MrZicoriad
November 19, 2024
5 out of 5
Great customer service
Danny R
November 15, 2024
1 out of 5
Horrible customer service. Management couldn’t care less about anything. Zero product knowledge in the building. Stick to Amazon folks.
Response from Best Buy
November 15, 2024
Hi Danny,
Thank you for sharing your feedback, and I’m truly sorry to hear about your experience. This is not the level of service we aim to provide to our valued customers, and I want to assure you that your concerns matter to us.
We’d like the opportunity to address this situation and make things right. Please connect with us via private message on any of the following platforms:
Facebook: facebook.com/BestBuy
Twitter/X: Twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
In your message, kindly include your full name, phone number, and email address. Additionally, please mention that you're reaching out regarding your "Google Review" and provide the conversation number 64430212 to help us quickly identify your concerns and assist you.
Thank you again for reaching out, and I look forward to helping you.
Best regards,
^Magee
K D
October 21, 2024
5 out of 5
The associate Carlos is very informative and friendly. He helped with finding exactly what I needed.
J M
October 06, 2024
1 out of 5
Bad experience with some arrogant racist Manager .. Never shop in this stupid store anyway… I just go to Walmart behind it if I need electronics . I hope your store runs out of business…
Response from Best Buy
October 06, 2024
Hello,
We appreciate your feedback. It is our priority to ensure that all customers feel welcomed in our store. We strive to create a comfortable shopping experience, and we regret that this was not your experience.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy