Frequently Asked Questions About Best Buy Riverdale
How do I check product availability at the Riverdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Riverdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Riverdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Riverdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1312 reviews)
Christine W
September 02, 2025
5 out of 5
Everyone is so helpful here!
Sully G
September 01, 2025
5 out of 5
Staff was quick and very helpful
mejeet u
August 28, 2025
1 out of 5
Dün bir laptop bilgisayar almaya gittim. Çalışanlar gayet nazik ve yardımsever görünüyorlardı. İnternette 849 usd ye gördüğüm bilgisayarı yok dediler. Beğenerek aldığım laptopun stokta olmadığını söyleyerek yarın için kargo ile göndereceklerini beyan ettiler. Adresimin yanlış kayıt edildiğini fark ettim. Satın alma işleminden sonra 2 defa daha best buy mağazasına adres düzelttirmek için gittiğimde birincide problem olmadığını söylediler. Sonra fedex den email geldi. Kargonun yanlış olan adres için yola çıktığı bilgisi geldi. Tekrar best buy mağazasına gittim. 30 dakika mağaza yetkilisi müşteri hizmetleri ile görüştü ve problemin çözüldüğünü söyledi. Mağazadan ayrıldım. Bugün şu saate kadar bir bilgi ve haber yok. Best buy sadece ürünü satana kadar var. Sonrasını siz düşünün….
Patty S
August 19, 2025
5 out of 5
The guys there were so polite helped me with everything.