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Frequently Asked Questions About Best Buy Rockaway

How do I check product availability at the Rockaway Best Buy?
How do I check my order status?
My local Rockaway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Rockaway stores’ holiday hours?

Recent Reviews

4.2
(2697 reviews)
Thi R
August 10, 2026
1 out of 5
Manager is rude and is calling me a liar when I bought this what does this box say
Dan R
August 08, 2026
1 out of 5
Visited the store today to check out Ray-Ban meta glasses. Walked into the store to an employee staring at their phone at the entrance. Found the glasses by myself and waited a few minutes to see if an employee would check if I needed help. Never happened. I then chased down an employee to ask for help. He said he didn’t have a key but would radio for someone to come by. I stood there in the same spot for 20 minutes and not one employee checked if I needed anything. Customer service is dead. Left the store and ordered on Amazon and arrived 1 hour later. Thank you Best Buy for the reminder on why going in to a store sucks.
Response from Best Buy
August 09, 2026
Hello Dan, Thank you for your review. We appreciate you sharing your experience and certainly aim to create a better one in the future. To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/3GnxwI, Instagram: https://bby.me/unkcX0, or Twitter/X: https://bby.me/LezXAK and reference Google review 200575 in the details you provide.
Matt G
August 07, 2026
5 out of 5
I want to give a special shout out to yash for being so helpful and great helping me get a new pc set up today. Helpful and professional and extremely nice.
DANIEL V
August 06, 2026
4 out of 5
Todo lo que buscas a buem precio

About Best Buy Rockaway

bestbuy.com