Mickey C
February 08, 2026
One of employee didn’t have full knowledge of what I was looking for and gave me wrong product
Response from Best Buy
February 08, 2026
Hi Mickey,
Thanks for sharing this review. We're concerned to hear the service you received didn't meet expectations, and you were given the wrong product. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/c9op2b), Twitter/X (https://bby.me/kga4ps), or Instagram (https://bby.me/4f7urv), and include the Google Review reference number #114803.
Yash was extremely polite and courteous. He helped me with my pickup order and was a pleasure to talk to. Very satisfied and will definitely be back again!
I had service scheduled on an appliance and the experience was fantastic. Easy to schedule, friendly representative and the tech that came to my house “ Dion” was top notch! He was on time, friendly, professional and explained what happened and how it was going to be fixed. The follow up appointment was also easy to schedule and convenient for my hectic schedule. Dion is definitely a fantastic tech and my ice maker is working perfectly.