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Best Buy Secaucus
Services Offered
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Frequently Asked Questions About Best Buy Secaucus
How do I check product availability at the Secaucus Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Secaucus Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Secaucus stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Secaucus Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5395 reviews)
Sarah J
March 09, 2025
2 out of 5
Came here to buy a television - in particular to look at the Frame TV options including TCL. The worker shared that she isn’t able to make the TV actually show a picture because she can only select from vendor pre-set videos. What’s the point of coming into a Best Buy for a TV if I can’t actually test the TVs? Neither Best Buy nor TCL got my business because of this and I’ll go elsewhere.
Response from Best Buy
March 09, 2025
Good Evening, Sarah,
We absolutely understand how you are feeling after not receiving the assistance you needed when reviewing television options in store. We would love to connect with you and be able to review this situation in depth. Please contact our team by sending us a private message to one of our social media accounts. Make sure you include your Google review reference number in your message: #64908589.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Hal
March 05, 2025
5 out of 5
Staff is helpful. Good products. 👍
Ivan P
March 05, 2025
5 out of 5
Good selection, brands, and technology. Good experience.
Kerry W
February 27, 2025
5 out of 5
Geek Squad great. Fast, helpful & reasonably priced service compared to computer IT stores.