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Best Buy Secaucus
3 Mill Creek Dr
Secaucus, NJ 07094
Services Offered
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Frequently Asked Questions About Best Buy Secaucus
How do I check product availability at the Secaucus Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Secaucus Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Secaucus stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Secaucus Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5245 reviews)
Maxwel F
October 01, 2024
5 out of 5
Still the best place for TVs and Appliances IMO. Warranty program is top notch
Gregory W
September 25, 2024
1 out of 5
I have two poor experiences in this location. I can’t help to think if I was of of another ethnicity I would be treated better.
I would appreciate it if someone reached out to me directly to discuss the awful experience and poor outcome.
Response from Best Buy
September 25, 2024
Hello, Gregroy,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve, I you can, please connect with a Live Representative contact us through social media, you can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy) and reference Google Review #64241716. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Thanks,
^Ezra
Chulhoon H
September 24, 2024
1 out of 5
Too expensive
Response from Best Buy
September 25, 2024
Hello, Chulhoon,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve, I you can, please connect with us through social media you can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review number 64240024. Looking forward to hearing from you!
Thanks,
^Ezra
Melissa S
September 24, 2024
1 out of 5
Came today for an order pickup, and waited for about 20 minutes outside for an employee to come out, as not surprise, no one came out, tried calling the store and no answer as well. As to my surprise, walking into the store, I found 2 of the employees flirting and distracted not doing their job. When I mentioned the girl that I was outside for 20 minutes, she was surprised, yeah surprised that she was not doing her job.
Response from Best Buy
September 24, 2024
Hi, Melissa,
Thank you for sharing your review with us. We understand the service you received while trying to pick your curbside order up was not a proper representation of the level of service we expect. We would like to follow up on this matter with you further.
Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64238900" in your message. Thanks!
Regards,
^April