Frequently Asked Questions About Best Buy Secaucus
How do I check product availability at the Secaucus Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Secaucus Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Secaucus stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Secaucus Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5402 reviews)
Marcus A
March 22, 2025
5 out of 5
Real, the best, Best Buy store, to go and shop.
}D
March 18, 2025
1 out of 5
They sold me a hacked cell phone. Arthritis holds more value in my heart than they do
Response from Best Buy
March 19, 2025
Hello and thanks for reaching out on Google.
We understand the frustration when you are having issues with your new device. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64943595.
Kindly,
^Graham
Yankeesjetsfan 7
March 16, 2025
3 out of 5
Nice staff but they didn't have a lot of the things I was looking for in stock.
Response from Best Buy
March 16, 2025
Hi there!
Thanks for sharing this review with us here. I'm glad to hear you found our staff to be friendly and helpful, though I understand it can be disappointing when you aren't able to find what you're looking for in stock. If you'd like to share any additional feedback with us, or need any further assistance, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64932081.
Thanks,
^Caleb
Rachael L
March 16, 2025
5 out of 5
Geek Squad employees Ravine and Jacob are the best! They spent a lot of time trying to get my specific gaming software to work and they did it! Ravine is a master computer Geek!! Great work! Thanks Best Buy!