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Best Buy Secaucus
Services Offered
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Frequently Asked Questions About Best Buy Secaucus
How do I check product availability at the Secaucus Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Secaucus Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Secaucus stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Secaucus Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5664 reviews)
Justin L
January 07, 2026
5 out of 5
Fateh and Robert over at the cell phone section did a great job sorting out my cellular plan and helping me understand my plan and what would work best for me! I’d highly recommend using them for all your cellular needs!
Jackie C
January 01, 2026
1 out of 5
Picked up a monitor brand new , the first one with damaged box and tear mark on packages apparently returned open box but they sell as new , have to exchange on-site with another true brand new one . Then trying to sell me extended warranty , I kindly refused because there's manufacturer limiter warrenty,he still tried a bit think he know how I'm going to use my monitor and cause accident outside manufacturer's warranty. Then trying to sell me membership credit card , I said I will consider in future and don't wanna have extra card now he's kind like why ? It's free cash , can already got 20% from this order . Appreciate their passion to sell service but using inaccurate "free cash" to let customer sign up a new credit card is stupid .
Response from Best Buy
January 02, 2026
Hi, Jackie,
Thank you for taking the time to share this feedback here. We pride ourselves on being an open and welcoming environment, and hate to hear you felt too much may have been pushed during this sale. We would be happy to connect with you to get some more details, and ensure this is escalated to the appropriate teams.
To get started, please send us a message on Facebook (https://bby.me/woc5i7), Twitter/X (https://bby.me/t3slc2), or Instagram (https://bby.me/fkk32g). Please also include a note stating you are reaching out from a Google review by including this reference number: #98864. We look forward to hearing from you!
Tim C
December 30, 2025
5 out of 5
Excellent service. Staffs are friendly, patient, and professional. Good variety of home electronics and appliances.
Manuel G
December 30, 2025
5 out of 5
Best Stores for gif