Ordered a frame TV in June - Still waiting for someone to hide the cable. Can't get ahold of Nikki - sales person or any technicians. Please have Nikkie or store manager call me back please to get this resolved.
Response from Best Buy
July 31, 2026
We understand the frustration when a service does not go as expected. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/B6Mfcj), Twitter/X (https://bby.me/V9SK9i), or Instagram (https://bby.me/QUSPIZ), and mention your Google review, 195978.
Mike, the manager, was excellent. He handled my issue professionally and made the process easy. While I would have appreciated a small gesture, such as a gift card, given the inconvenience, I'm still grateful for how he resolved the situation.
Great customer experience
Excellent services and information. Chris a young guy was amazing with his knowledge about the product that we looking for but also given us some tips. Great experience