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Best Buy Secaucus
Services Offered
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Frequently Asked Questions About Best Buy Secaucus
How do I check product availability at the Secaucus Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Secaucus Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Secaucus stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Secaucus Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5490 reviews)
Ganehussy G
June 30, 2025
5 out of 5
Excelente lugar para comprar computadoras
Dom S
June 29, 2025
2 out of 5
Spent $500 on a PS5 and tried to purchase Call of Duty 6 and they refused to honor any price match I showed them from 3 different retailers on their list, Amazon, Walmart, and GameStop. If you’re going to fine print people to death stop false advertising PRICE MATCH and just say you don’t honor it instead of wasting your customers time. Online retailers with better prices, efficiency, and shopping experiences will be putting retail chains like this with bad customer service out of business soon… Just purchased this at GameStop $25 cheaper also!
Khadija R
June 27, 2025
1 out of 5
Got scammed with false info. Had to return everything ourselves after calling Best Buy. Watch out for scams at this store.
Hicham T
June 27, 2025
1 out of 5
I had a very frustrating experience at Best Buy. We were looking to purchase a laptop and were encouraged by the store staff to sign up for the My Best Buy Rewards program. We specifically asked whether we would still receive reward points if we financed the laptop through Best Buy credit, and we were told yes. Based on that assurance, we went ahead with the purchase.
Later, we found out that this information was completely false — purchases made with Best Buy financing do not earn reward points. This was incredibly misleading and felt like a deliberate tactic to close the sale. As a result, we had to go through the hassle of returning the laptop and canceling the Best Buy credit account.
It’s very disappointing to see a major retailer rely on misinformation to push sales. This experience has caused us to lose trust in Best Buy, and we will be taking our business elsewhere in the future.