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Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Union
How do I check product availability at the Union Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Union Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Union stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Union Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4866 reviews)
barbara m
July 02, 2025
5 out of 5
Very helpful.and friendly
israel m
July 02, 2025
4 out of 5
Gran surtido de productos
S T
June 28, 2025
4 out of 5
Really good customer service. I was looking for speakers. They had many options but not in stock. I walked out with a $500 speaker because I needed one that day. The box was damaged, but the rep said it was a new box. Let's hope it's not damaged.
WJB
June 26, 2025
1 out of 5
I was just in the Best Buy Union store about 30 min. ago So I go in looking for a camera and the "associate" if that's what they call them, anyway he was helping another customer with a tv purchase and he said let me take care of this customer and I'll be right with you .....Ok no problem...he makes the sale helps the customer out the door with the tv and then I look and I see him come in the door then go back out so now I'm standing for good 10 minutes and I ask the guy over at the Samsung table if he could help me and he said "he's coming right back" (typical lazy Best Buy employee move no incentive whatsoever) so I go to a women who looks like she might be in charge of something there but was I wrong so I ask her can she get someone to help me? Sure I'll get somebody to help you another 10 minutes go by and I'm like I'm leaving......I go outside and there are 3 Best Buy workers trying to direct traffic on Route 22 for a tractor trailer who had made a wrong turn in the parking lot and who was one of the the "associate" who told me to wait for him!! It seems like every time I go in this store everybody is walking around with the headphone trying to look busy and really doing nothing! It must be Best Buy policy to hire people who have no motivation to do their job! And the people you have at the door could care less about what their actual job is....God forbid if you take a moment to try to actually do what your hired for, Oh and by the way I can see how bright you guys going out on the highway at dusk with no safety vests or reflectors or any traffic control whatsoever!!! Just a reminder your job is in the store to help people not trying to direct traffic you idiots!!