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Frequently Asked Questions About Best Buy Union

How do I check product availability at the Union Best Buy?
How do I check my order status?
My local Union Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Union stores’ holiday hours?

Recent Reviews

4.1
(5005 reviews)
Jake C
November 29, 2025
1 out of 5
Absolutely RIDICULOUS. @BestBuy has the worst, most customer-hostile trade-in policy. Their impossible 13-day mail-in window has cost me the $140 total credit on my Pixel ($110 promo + $30 trade-in value). I tried resolving this in-store, and the transfer to a supervisor via a polite phone call was DROPPED THREE TIMES. No other major retailer has a window this short. Best Buy publishes an extended return policy but uses small print to make an exception for these devices. Fix this system failure and honor the original deal, @BestBuySupport! #BestBuyFails #TradeInScam #WorstCustomerService
Adam W
November 28, 2025
5 out of 5
10/10. I was in and out the staff was helpful and friendly....The deal for a Z1 Extreme Legion Go S was stellar as well.
Homie R
November 25, 2025
5 out of 5
friendly place and people lowkey
Johnnie
November 24, 2025
5 out of 5
Meek was incredible and helped so much! Rather than me having to drive to a different store she helped find the item I needed and got the job done quickly and professionally and was very friendly! Thank you again for taking the extra time to get it done for me and making sure I had a phone for work and thanksgiving!

About Best Buy Union

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