How do I check product availability at the Union Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Union Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Union stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Union Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5070 reviews)
Harpreet K
January 20, 2026
5 out of 5
Great experience with Geek Squad at Best Buy. The service was quick and smooth once we had the reservation. The staff was professional and efficient. Definitely a good decision to get this service. Highly recommended!
V T
January 19, 2026
1 out of 5
They didn’t know any of the questions I asked about a simple charger, need more qualified professionals in this store, such a shame
Response from Best Buy
January 19, 2026
Hi there,
We appreciate you taking the time to share this review here, although we hate to hear you were unable to reach the support you needed while shopping for a charger. We would be happy to connect with you to see if we can help.
To get started, please send us a message on Facebook (https://bby.me/e20j6b), Twitter/X (https://bby.me/58ig3g), or Instagram (https://bby.me/cr6hnc). Please also include a note stating you are reaching out from a Google review by including this reference number: #106752. We look forward to hearing from you!
Joan U
January 18, 2026
5 out of 5
Great deals for phones, electronics..
Paula M
January 18, 2026
3 out of 5
Typical Best Buy experience. Lots of sales people on the floor ready to pounce on a sales opportunity like a hungry cat pounces on a wayward mouse.
Response from Best Buy
January 18, 2026
Hi Paula,
Thanks for sharing this review. We're concerned to hear that you may have felt like the service you received in our store was a bit overbearing, which we never want. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/jjckoh), Twitter/X (https://bby.me/8gaywf), or Instagram (https://bby.me/9pm1tz), and include the Google Review reference number 106261.