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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Union
How do I check product availability at the Union Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Union Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Union stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Union Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5185 reviews)
J R
June 16, 2026
5 out of 5
Great and mega store for electronics needs
Rodrigo
June 10, 2026
3 out of 5
Some sellers are very rude
Response from Best Buy
June 10, 2026
Hello Rodrigo,
We can see why you’d be upset if you felt you were treated rudely, and we’re really grateful you took the time to share your experience with us. Your feedback matters. We would like to see if we can help in any way. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #171123 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/bPVIYM)
• Twitter/X (https://bby.me/rX6gWP)
• Instagram (https://bby.me/UxRoDw)
I.R. N
June 06, 2026
1 out of 5
Over priced on every item. Can get them literally anywhere else for much cheaper. I don't see how they haven't gone out of business. You go to best buy to check out stuff irl that you're gonna buy on Amazon or Newegg
Response from Best Buy
June 06, 2026
Hello,
We do offer Price Matching for qualified competitors in the area if you would like to look over our Price Match Policy online or reach out for support on any of our social media profiles below with Review 161618.
Facebook (https://bby.me/ZOMSjs)
X (https://bby.me/Piw5Cn)
Instagram (https://bby.me/l0W2IG)
I. R
June 06, 2026
2 out of 5
Overpriced. Terrible service. Not worth the drive getting on Route 22. Amazon or newegg for better quality and prices as well as better customer support.