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Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Union
How do I check product availability at the Union Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Union Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Union stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Union Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5121 reviews)
Jason H
March 23, 2026
1 out of 5
Low on stock, items hung on incorrect peghooks (in locked cases), and extremely poor customer service.
Response from Best Buy
March 23, 2026
Good Afternoon, Jason!
We definitely understand the need for pricing that is accurate and to receive friendly assistance in store. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #133946" for reference. You can find us here:
Twitter(X):
https://bby.me/mKksQP
Facebook:
https://bby.me/bsgrVC
Instagram:
https://bby.me/fW2p7x
Frank R
March 23, 2026
1 out of 5
Last week of February 2026 I bought a Samsung refrigerator.
While I was doing business with the sales person I explained to him several times the condition of the old refrigerator that was supposed to be haul away and also explained to the sales person the distance from the kitchen sink to the refrigerator.
Everything was accepted and was written in the contract.
Best Buy store in Union NJ delivered the refrigerator on Friday but they did not want to take the old refrigerator.
The excuse was that they do not want to damage the other items in the truck.and the people coming next day to do the water line installation will take care of the HAUL AWAY
Next day came and the water line installer came and they didn't have water tubing and / or any supplies for the installation so they did not do the job.
And they did not want to take the old refrigerator.
I was told that they have nothing to do with the store
They are just a third party installers.
So since they did not want to do what i was promised i start the process to return the refrigerator.
BEST BUY Almost 2 weeks to take the item away.
I was told by several friends not to buy there because they have similar BAD EXPERIENCES.
I did not believe my friends.
And this is what I got for not believing what the reviews and my friends said.
I could sue them for breaking the contract. I had everything in writing.
But I just will never come back to this store.
Tamara B
March 22, 2026
5 out of 5
Good customer service. Staff went the extra mile to ensure quality service.
GreenPasturesFinancl
March 21, 2026
5 out of 5
Great prices