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Best Buy West Paterson
Services Offered
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Frequently Asked Questions About Best Buy West Paterson
How do I check product availability at the West Paterson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Paterson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Paterson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Paterson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4783 reviews)
Gregory F
December 28, 2025
4 out of 5
Shop shop shop
Kirt C
December 28, 2025
5 out of 5
Great place for everything electronic
Melvin
December 27, 2025
1 out of 5
I visited this Best Buy to resolve a canceled order for a capture card bundled with a game and to request a price match. The staff were dismissive, rude, and unhelpful. One employee made inappropriate personal comments about how she shouldn’t have gone to work today , refused to escalate to a manager, and claimed there was “an owner” I could speak to ,which is clearly false for a corporate store. Even when asking politely for help, I was shrugged off and ignored.
This experience was frustrating, unprofessional, and completely unacceptable. I will be handling this issue through corporate support rather than returning to this location.
Response from Best Buy
December 27, 2025
Hello Melvin,
Thank you for taking the time to share your review. We truly understand how disappointing it can be when you don't receive the level of service you expect. We value all our customers, and always want to ensure that all customers feel valued.
So that we can properly document your concerns, please reach out to us via Facebook https://bby.me/hye9xf, Instagram https://bby.me/jpdo8v, or Twitter/X https://bby.me/1a542x. Be sure to mention your Google review 95882.
Alexander R
December 25, 2025
5 out of 5
Fast