Best Buy West Paterson

Toso lo que necesita esta en best buy eléctricos y para el hogar

Best Buy is one of the last brick and mortar store that allows you to see and feel the item that your about to purchase..its always a benefit being able to see what your being. Often times I have bought things from an online retailer and have had to return it..not a good experience. Best buy still is hands on

Woodland Park Best Buy – Unprofessional Supervisor Experience I had one of the most unprofessional and disrespectful experiences I have ever encountered at any retail store, specifically with Supervisor David at the Woodland Park Best Buy. I purchased a Dyson vacuum on August 27, 2025, which is still under the one-year manufacturer warranty. The product malfunctioned and even caused a physical injury to my hand due to improper instructions and safety issues. Before coming to the store, a Best Buy Online supervisor (Harry) clearly instructed me that I could bring the damaged Dyson in for an even exchange. However, when I arrived at the store: • Supervisor David Woodland Park / NJ refused to help me, even after seeing my injured hand • He mocked me and my sister while talking and laughing with other employees • He took my phone and hung up on Best Buy Online Supervisor Harry, who had already confirmed that an exchange was allowed • He ignored the documented instructions from Best Buy Online • He acted dismissively, rudely, and completely failed to provide proper customer service This behavior is completely unacceptable, humiliating, and unprofessional for a store supervisor. I spent hours trying to resolve a warranty issue, only to be treated with disrespect and negligence. I strongly urge Best Buy management to review this situation, because no customer should ever be treated this way by a store supervisor.

Manager Sofia is disturbing and I can't believe she is a manager. She needs to be fired !