Today a great best buy agent named Mark ..slimmer fellow ..worked to refund debt wrongly charged. Rick at Citibank also helpled.. took 2 hours!
Mark gentleman walked elderly lady
me to my car. Great character!
No comment on another agent from BB who messed this up.
Went in there to look at the cameras, the reason I came is for the interactive aspect. Either the cameras didn't turn on or couldnt be lifted to look at all the different aspects. There were only a few cameras that actually worked, but then again, were glued straight to the display. A good amount had the retractable string, but then AGAIN, wouldn't turn on. The safety alarm randomly set off for some of the cameras too.
Not pleased with the customer service. No one assisted or even offered with a large router purchase. Then, at check out as I waited for a cashier for at least 5 min I realized weeks later he did not even put in my membership when I clearly gave my number as it’s not showing my purchase on my account.
I needed an internal CD drive and there was only one person helping anyone. I found my own CD drive and had to go to the register and ask for the price. I bought it then the young kid at the register tried forgetting my receipt. I'm 55 and I think I am a little Smarter than some kid at the register. Kid as pent more time talking to another young girl working there then anything. Well next time I know just get things you know about because this place really needs a new person running it