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Best Buy West Paterson
Services Offered
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Frequently Asked Questions About Best Buy West Paterson
How do I check product availability at the West Paterson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Paterson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Paterson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Paterson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4703 reviews)
big m
September 11, 2025
5 out of 5
goated
Michael “
September 08, 2025
1 out of 5
Please do yourself a favor and if you are planning on using Magnolia or geek squad to improve your home, entertainment system, don’t do it! I am experiencing some of the worst customer service I have dealt with with any company. I am being told that after spending over $8000 on a home entertainment system for my theater, I still need to pay to have a technician come back and diagnose an issue with the $4000 projector I purchased. I have dealt with Terrance, Josh and now this guy Chris, and they are all incompetent And unhelpful. Do yourself a favor and don’t use these guys for any projects. Once it’s done, you have no support no matter how much money you spend.
Go with a company like Samm sound or sound waves that are right around the corner from here. They actually want the customer to be happy, which is nice
Response from Best Buy
September 09, 2025
Hello.
Thank you for taking the time to leave your feedback. We take this feedback seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/i0aqgb), Twitter/X (https://bby.me/syt9ph), or Instagram (https://bby.me/rhsakx). When reaching out, please include Google Review number 41125.
Thanks!
Jonathan J
September 06, 2025
2 out of 5
Very rude girl with braids at the cashiers.
Everyone else was always very kind and helpful asking, “how can I help? What can I do for you?” But OMG when I paid it was like I felt like I was her bully from HS.
Response from Best Buy
September 07, 2025
Hi, Jonathan,
Thank you for taking the time to share your experience during your visit to one of our stores. We try to provide a variety of shopping options for our customers. Let’s get this reviewed for you.
In order to assist you, please send me all the details through our social media channels on Instagram (https://bby.me/ipaiu1), X/Twitter (https://bby.me/r96hai), or Facebook (https://bby.me/v2cufz). Please send a message with the full details of your situation. Also add Google Review 40380. We look forward to hearing from you.
tony s
September 05, 2025
5 out of 5
I wanted to buy a stereo for my classic Lincoln Town car, and it was a problem. I was quoted high prices by a number of places, as high as a thousand dollars. A friend recommended Best Buy. I purchased the stereo and all necessary parts at the Secaucus location with Kenny's expert assistance, and he set up an installation appointment with Jeremiah at the Woodland Park store. The job was done quickly and professionally, and the total cost for the stereo and labor to install it only 420. I am now shopping for a home computer, and I will be back at Best Buy. I give them my highest recommendation.