Frequently Asked Questions About Best Buy West Paterson
How do I check product availability at the West Paterson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Paterson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Paterson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Paterson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4792 reviews)
Charlie W
January 09, 2026
5 out of 5
The people that work at Best Buy were great. The TV i bought they explained about the TV everything i kneed to know and most all i understood very happy
Serkan K
January 07, 2026
5 out of 5
Great place
susan k
January 03, 2026
3 out of 5
I bought a computer from there. I waited 3 days for the setup. When I finally went to pick up the computer at the time they gave me, I waited another two and a half hours. The wait shouldn't have been that long. But the employees were very helpful and respectful. They were very supportive. I think they need more staff.
Adam M
January 01, 2026
1 out of 5
Went to return a gift with a gift receipt and rather than offering any options, the money was sent back to the card of the gift giver. Shouldn't I be given credit? It was my gift.
Response from Best Buy
January 02, 2026
Hello, Adam,
Thank you for sharing your recent experience with me here. We know how important a return can be, and we would like to take a closer look into this to document and assist in any way possible. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 99074.
Facebook (https://bby.me/ug4sat)
Twitter/X (https://bby.me/ykyls7)
Instagram (https://bby.me/y4fddh)
We look forward to assisting you there.