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Best Buy West Paterson
Services Offered
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Frequently Asked Questions About Best Buy West Paterson
How do I check product availability at the West Paterson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Paterson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Paterson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Paterson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4589 reviews)
Sameer B
April 18, 2025
1 out of 5
Today I went to checkout OnePlus 13 at this store and there were 2 slots for the oneplus13. From one of the slot the phone was missing and the phone in the other slot was not working. I asked the salesperson about it and he pretty much said he cannot do anything about it. I haven't seen more incompetent people than this store. He said the people mount phones and go and then it's not the sales person job to check them. What on earth are you even doing in best buy the. I mean people drive to best buy to check out stuff before buying and if you cannot help or even try to help out then it's a shame. I see this store closing soon because this is not the first time it has happened. Few months back same thing happened with bose headphones I wanted to check out and they were not working and I got the same answer that no one can help me with this. I am not going here again.
Tom C
April 17, 2025
1 out of 5
Do not order anything online from this store you won’t see the item for a week and will waste hours on the phone going back and forth between Best Buy and the 3rd party shipping company they use.
Response from Best Buy
April 18, 2025
Hello, Tom,
Thank you for reaching out to us. As a consumer myself, I understand the importance of timely package delivery, particularly when I require an item urgently. We appreciate your feedback, and would like to offer further assistance. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #65052600" when reaching out via social media.
Thank you,
^Ruby
Anthony V
April 13, 2025
5 out of 5
All the associates are helpful and made their best effort to help me out.
Jorge H
April 13, 2025
5 out of 5
EXCELLENT