Best Buy West Paterson

Buen lugar ..tienen de todo per el personal q atienden es joven y no tienen experiencia...no saben explicar el producto por el cual le preguntan.

went there for TV stand they had everything I needed in there and more

Ordered a Sony TV for pickup, was ready the next morning, staff helpful and courteous.

I’m not going to deep into this story because it’s clear to me that the sales team and management here don’t seem to comprehend the lack of salesmanship skills they have. My biggest problem, is that when I asked the salesperson if I can speak to someone else because I did not like the way he was talking to me (which I made clear), he asked if I wanted someone that spoke English or another language. Just because I wear a niqab all of a sudden I don’t understand English???? When this entire time I spoke with the salesman in perfect English??? I don’t even have an accent 🤣 and I didn’t see him offer any Spanish speaking associates with other customers who had a Spanish accent??? When the manager came and looked dumbfounded after I called them out, I also complained about the racist salesman and she gave me a side eye and had nothing to say. The salesman kept insisting he offered it because I was speaking another language to my mom, but I was speaking English with him the ENTIRE TIME?????? Again I didn’t see him offer Spanish speaking associates to the customers that clearly had an accent. Please make it make sense. I was really looking forward to purchasing a fridge for my mom, but I refuse to make purchases with a company that racially profiles people who dress according to their religion.