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Best Buy West Paterson
Services Offered
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Frequently Asked Questions About Best Buy West Paterson
How do I check product availability at the West Paterson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Paterson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Paterson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Paterson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4773 reviews)
Mayor R
December 17, 2025
4 out of 5
Salí muy satisfecho por encontrar lo que buscaba, pero fue un poco complicado encontrar un empleado que me ayudara con la búsqueda del objeto deseado.
Angel M
December 13, 2025
5 out of 5
Toso lo que necesita esta en best buy eléctricos y para el hogar
Marc M
December 12, 2025
5 out of 5
Best Buy is one of the last brick and mortar store that allows you to see and feel the item that your about to purchase..its always a benefit being able to see what your being. Often times I have bought things from an online retailer and have had to return it..not a good experience. Best buy still is hands on
M A
December 11, 2025
1 out of 5
Woodland Park Best Buy – Unprofessional Supervisor Experience
I had one of the most unprofessional and disrespectful experiences I have ever encountered at any retail store, specifically with Supervisor David at the Woodland Park Best Buy.
I purchased a Dyson vacuum on August 27, 2025, which is still under the one-year manufacturer warranty. The product malfunctioned and even caused a physical injury to my hand due to improper instructions and safety issues.
Before coming to the store, a Best Buy Online supervisor (Harry) clearly instructed me that I could bring the damaged Dyson in for an even exchange.
However, when I arrived at the store:
• Supervisor David Woodland Park / NJ refused to help me, even after seeing my injured hand
• He mocked me and my sister while talking and laughing with other employees
• He took my phone and hung up on Best Buy Online Supervisor Harry, who had already confirmed that an exchange was allowed
• He ignored the documented instructions from Best Buy Online
• He acted dismissively, rudely, and completely failed to provide proper customer service
This behavior is completely unacceptable, humiliating, and unprofessional for a store supervisor.
I spent hours trying to resolve a warranty issue, only to be treated with disrespect and negligence.
I strongly urge Best Buy management to review this situation, because no customer should ever be treated this way by a store supervisor.