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Frequently Asked Questions About Best Buy West Paterson

How do I check product availability at the West Paterson Best Buy?
How do I check my order status?
My local West Paterson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West Paterson stores’ holiday hours?

Recent Reviews

4.1
(4611 reviews)
Catherine M
May 20, 2025
1 out of 5
Today a great best buy agent named Mark ..slimmer fellow ..worked to refund debt wrongly charged. Rick at Citibank also helpled.. took 2 hours! Mark gentleman walked elderly lady me to my car. Great character! No comment on another agent from BB who messed this up.
Roselyn
May 19, 2025
1 out of 5
Went in there to look at the cameras, the reason I came is for the interactive aspect. Either the cameras didn't turn on or couldnt be lifted to look at all the different aspects. There were only a few cameras that actually worked, but then again, were glued straight to the display. A good amount had the retractable string, but then AGAIN, wouldn't turn on. The safety alarm randomly set off for some of the cameras too.
Steffii
May 19, 2025
2 out of 5
Not pleased with the customer service. No one assisted or even offered with a large router purchase. Then, at check out as I waited for a cashier for at least 5 min I realized weeks later he did not even put in my membership when I clearly gave my number as it’s not showing my purchase on my account.
Bob M
May 13, 2025
3 out of 5
I needed an internal CD drive and there was only one person helping anyone. I found my own CD drive and had to go to the register and ask for the price. I bought it then the young kid at the register tried forgetting my receipt. I'm 55 and I think I am a little Smarter than some kid at the register. Kid as pent more time talking to another young girl working there then anything. Well next time I know just get things you know about because this place really needs a new person running it

About Best Buy West Paterson

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