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Frequently Asked Questions About Best Buy West Paterson
How do I check product availability at the West Paterson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Paterson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Paterson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Paterson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4913 reviews)
Edward A
September 26, 2026
1 out of 5
Looking for tv. No sales force there. Everyone with blue best buy shirts running around the store. As I was exiting there was a line at only one register with 8 customers waiting. Would never go back there again!
Response from Best Buy
September 26, 2026
Hello,
Thank you for your review. It can be frustrating when you don't find the help you were looking for in a store, so we understand your disappointment. If you are in need of assistance or want to formally document your review, please send a private message on social media. Please include Google Review 226908
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Cherri M
September 24, 2026
5 out of 5
Stopped into Best Buy to get my daughter a computer for college. The salesperson was very knowledgeable and experienced. $1700 latet my daughter is happy and I'm happy
Ed M
September 20, 2026
5 out of 5
Good services and fast
Adam S
September 19, 2026
5 out of 5
Store was staffed well and they were very helpful!