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Best Buy West Paterson
Services Offered
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Frequently Asked Questions About Best Buy West Paterson
How do I check product availability at the West Paterson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Paterson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Paterson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Paterson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4752 reviews)
Rafael d
November 22, 2025
5 out of 5
Bien 👍
Soo N
November 20, 2025
1 out of 5
Second time purchasing from Best Buy. The first experience was OK, but this time, they gave me a delivery window of 2-6 with an estimated time of 2:57. I cleared my schedule and rescheduled meetings with the exception of a meeting at 6pm. There's been no communication and when I finally spoke to customer service at 5:50pm, they told me that they will be here around 6:30 so now, I'm meeting an important meeting and all they can say is "sorry for the inconvenience". Very disappointed that with the amount of technology that exists for communication, their tracking and communication was terrible. Probably won't be going back to Best Buy to purchase anything again and we're planning on redoing our kitchen so will look for appliances elsewhere.
Response from Best Buy
November 20, 2025
Hello, Soo,
Thank you for reaching out to share your concerns with your delivery window issue. We certainly do plan deliveries to be done between 7:00am and 7:00pm. We would be glad to look into your delivery if you would like to reach out to us on any of our social media profiles below with Review 72080 to better understand what might have gone wrong with your delivery window.
Facebook (https://bby.me/rl6ewe), Twitter/X (https://bby.me/i4ocqe), Instagram (https://bby.me/s9qkld)
Antonella L
November 19, 2025
5 out of 5
Great customer service
Luis V
November 17, 2025
5 out of 5
JC Jean Carlos Sánchez fue muy amable y nos brindó las mejores atenciones