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Best Buy West Paterson
Services Offered
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Frequently Asked Questions About Best Buy West Paterson
How do I check product availability at the West Paterson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Paterson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Paterson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Paterson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4764 reviews)
Odell G
December 02, 2025
5 out of 5
Friendly staff
Murat Ö
December 01, 2025
1 out of 5
Saying pick-up will be ready on monday 3 days ago. And monday, they say it will be delayed to they dont even know when. Probably Thursday they say. Cant even say when. Its end of 2025 and they still cant make it right. After i called them they even hang off the phone on me while waiting them to "prioritize" my order. Great job. Never again!
Response from Best Buy
December 01, 2025
Hello. Having any delays in receiving an item is far from ideal. We appreciate you bringing this to our attention and would like the chance to look into this for you. If you have a minute, please reach out to us on Facebook (https://bby.me/b2e9x6), Twitter/X (https://bby.me/6yqi1k), or Instagram (https://bby.me/w773j6). When reaching out, please include Google Review number 79713. Thanks!
T
November 30, 2025
5 out of 5
👍👍👍
Jake C
November 29, 2025
1 out of 5
Absolutely RIDICULOUS. @BestBuy has the worst, most customer-hostile trade-in policy. Their impossible 13-day mail-in window has cost me the $140 total credit on my Pixel ($110 promo + $30 trade-in value).
I tried resolving this in-store, and the transfer to a supervisor via a polite phone call was DROPPED THREE TIMES. No other major retailer has a window this short. Best Buy publishes an extended return policy but uses small print to make an exception for these devices.
Fix this system failure and honor the original deal, @BestBuySupport!
#BestBuyFails #TradeInScam #WorstCustomerService