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Best Buy West Albuquerque
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23FFFFFF;}%20%3c/style%3e%3cpath%20d='M12,23c6.08,0,11-4.93,11-11c0-6.08-4.93-11-11-11C5.92,1,1,5.92,1,12C1,18.07,5.92,23,12,23z'/%3e%3cpath%20class='st0'%20d='M11.56,7.17v9.66h3.06v-0.87h-2.18V7.17H11.56z'/%3e%3cpath%20class='st0'%20d='M8.48,9.81c0.73,0,1.32-0.59,1.32-1.32c0-0.73-0.6-1.32-1.32-1.32c-0.73,0-1.32,0.59-1.32,1.32%20C7.16,9.22,7.76,9.81,8.48,9.81z'/%3e%3cpath%20class='st0'%20d='M12.44,2.8c-0.12,0-0.33,0-0.44,0c-5.08,0-9.21,4.12-9.21,9.2c0,2.46,0.96,4.77,2.69,6.51%20c1.74,1.74,4.05,2.71,6.52,2.71c2.46,0,4.77-0.97,6.51-2.71c1.73-1.74,2.69-4.05,2.69-6.51v-0.42h-6.57v0.85h5.7%20c0,0.02,0,0.11,0,0.13c-0.28,4.35-3.92,7.78-8.32,7.78c-2.23,0-4.33-0.86-5.9-2.44C4.52,16.33,3.65,14.23,3.65,12%20c0-2.23,0.87-4.33,2.45-5.9C7.67,4.52,9.77,3.65,12,3.65c0.1,0,0.33,0.01,0.44,0.01V2.8z'/%3e%3c/svg%3e)
LG Experience
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy West Albuquerque
How do I check product availability at the West Albuquerque Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Albuquerque Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Albuquerque stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Albuquerque Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4068 reviews)
eslcoo
January 11, 2025
1 out of 5
Worst place to purchase anything, I had my ID to pickup an item. My mom purchased and I came here showed a picture of my ID they said they needed to see my mom's ID and she needed to be in person. I've never has this much trouble with any stores before. I will absolutely not be coming here anymore. Best Buy just wasted my time, 0/10 I don't like this place now.
Response from Best Buy
January 11, 2025
Hello,
Thank you for reaching out to share your review with us. While we understand not being able to pick up that order is not ideal, we want to make every effort possible to protect our customers. If you are listed on the order as a friends and family pickup person, and still had trouble, we would like to address that further.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64667704" in your message. Thanks!
Regards,
^April
Bobbi S
January 07, 2025
1 out of 5
This location is definitely 5 stars. The staff are all amazing and I have had great experiences here for the past 5 years.
My one star rating is for the Total plan by Best Buy. I used to tell people it was the greatest thing ever. They spam your email with three per day and information regarding your membership will get clogged in the crap they constantly send. I purchased 11 computers, 2 game systems, vacuums, televisions, appliances etc. I will NEVER purchase another item due to my Total plan being cancelled on all my items. I had 147 emails from them in a 60 day period. They send your plan info from the same address. I'm looking for a new place to do business on my electronics.
Response from Best Buy
January 07, 2025
Hi Bobbi,
Thanks for sharing this review with us here. I'm concerned to hear about this experience and issues that you've had with your My Best Buy Total plan, and I can understand your frustration regarding it getting cancelled. We'd be happy to discuss this further with you to ensure this is documented and addressed, and see what we can do to assist. If you'd like to do so, please feel free to reach out to us on one of our social media channels so a live agent can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64653057.
Thanks,
^Caleb
Ethan S
December 26, 2024
1 out of 5
Lied to by support that I could place a pickup order and trade in on the spot. Was denied so and offered zero solutions. Garbage customer service
Response from Best Buy
December 27, 2024
Hello, Ethan,
Thank you for taking the time to share your experience. I can understand how frustrating it must have been to feel misinformed and to not have a resolution offered when attempting to complete your trade-in and pickup. This isn’t the level of service we strive to provide, and your feedback is incredibly important as we work to improve.
We would love to escalate this feedback on a corporate level and see what can be done to assist you. Please connect with us by sending a private message on one of the following Best Buy social media accounts:
Facebook: facebook.com/BestBuy
X (formerly Twitter): twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
In your message, kindly include your full name, phone number, and email. Please also mention that you are reaching out regarding your "Google Review" and include the conversation number 64612022 so we can quickly identify your case and assist you.
Thank you for bringing this to our attention. We’re committed to addressing your concerns and improving your experience with us.
Best regards,
^Magee
Diane T
December 19, 2024
1 out of 5
They suck at delivery times. We work at night!!!!!! Told them many times, they still want to deliver after 2?
Response from Best Buy
December 19, 2024
Hi, Diane,
Thank you for your review. I understand how important it is to have deliveries scheduled at a convenient time. I know I appreciate it when services work around my schedule, and we strive to offer the most timely and convenient service possible.
We value your feedback, as it helps us work towards our goal of customer satisfaction. To formally document your feedback, please send us a message using any of the links below, including your full name, email address, phone number, and Google review 64582013.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Kind regards,
^Pre