Frequently Asked Questions About Best Buy West Albuquerque
How do I check product availability at the West Albuquerque Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Albuquerque Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Albuquerque stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Albuquerque Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4260 reviews)
Rod E
February 14, 2026
2 out of 5
Selection is pathetic if you're not interested in one of the brands sections
Response from Best Buy
February 14, 2026
Hello, Rod,
Thanks for your review. It can be frustrating when a store doesn't have much variety. If you are looking for something specific or want to formally document your concerns, please send a message on social media. Please include Google Review 117150 in your message.
You can find us on Facebook (https://bby.me/0t6mv8), Twitter/X (@BestBuySupport), or Instagram (@BestBuy).
Melonie B
February 01, 2026
1 out of 5
Customer service sucks!!!
Sandra M
January 31, 2026
1 out of 5
I had a bad experience because they sold me a second-hand product at a new price without consulting me.
Gregg J
January 27, 2026
3 out of 5
Haven't been 2a best but in awhile but it seems like they're going down hill. Service was great but hardly any stock. At least at this location