Frequently Asked Questions About Best Buy West Albuquerque
How do I check product availability at the West Albuquerque Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Albuquerque Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Albuquerque stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Albuquerque Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4096 reviews)
Robert M
March 21, 2025
5 out of 5
Bobby set me up with everything. Knowledgeable, actually cared. Highly recommend store. Delivery service is phenomenal.
AV M
March 18, 2025
5 out of 5
Bought a new desktop computer monitor here. Same price as Amazon. Best Buy is a fun store to shop.
Mary W
March 17, 2025
5 out of 5
I just browsed the store. The section with computers seemed to have a nice selection. I felt they were a little higher priced than other places. I didn't purchase anything. The checkout seemed like people were getting through the line and out the door quickly. I was approached multiple times and asked if I needed help. That was a big plus.
Julie L
March 16, 2025
1 out of 5
Been a customer for years, but my last experience mauve the last time I shop here. Their delivery people brought my washer attached to the pedestal damaging my wood floor that are a fairly new. The company o need to fix it won't return calls and best buy is no help they transferred you and you get hung up on. I told them not to bring the washer down with a dolly. They said they do it all the time.
Response from Best Buy
March 16, 2025
Hi Julie,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that your washer delivery didn't go as planned, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64933133.
Thanks,
^Caleb