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Best Buy Albuquerque
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Albuquerque
How do I check product availability at the Albuquerque Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Albuquerque Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Albuquerque stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Albuquerque Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5717 reviews)
Joseph B
May 24, 2025
1 out of 5
This store has gone completely to garbage. I'm embarrassed to have once liked best buy. The only products they carry anymore are a joke, and the staff are completely incompetent. I can't get over how horrible my vist was to this location, the staff and state of merchandising made it like I was in "Idiocracy." Another treasured location from the past, destroyed by modern morons.
Benny D
May 23, 2025
3 out of 5
Store is clean and organized, however I spent 30 minutes waiting for assistance and employees just kept on walking by saying “we’ll be right with you”. I did get my item eventually so that was good.
Juan P
May 21, 2025
1 out of 5
I wasted my time ordering an item online then they canceled my purchase because it was "unavailable" the person at the register looked annoyed for me even asking her a question. Like sorry that you have to do your job??? so now I have to wait for my refund simply because their website wasn't accurate, thanks a lot!
Phyllis S
May 20, 2025
1 out of 5
I bought a Samsung Dishwasher and paid for delivery and installation. When the individuals came to install the dishwasher, they purposely broke the water valve that services the dishwasher and insisted on $150 cash to fix it otherwise they could not install the dishwasher. I know this valve was not broken because I pulled out the dishwasher to clean the floor underneath so I had to turn the water off. By hand it would stop at 12:00 and 9:00 with no problem and the valve was not difficult to turn as it was rather new with no mineral deposit accumulation. The installer took a pair of pliers and forced the valve to the right causing it to break. The installers are employed by EC III Network. Of course they sent video to Best Buy & their employer only after they broke the value and tried to extort $150 cash. They refused to let me talk to Best Buy to discuss the matter and left immediately when my son walked into the kitchen. I asked to just return the dishwasher but they left it uninstalled in my kitchen. I have tried to reach out to Best Buy several times with no success. They push it off to the subcontractor (installers) who claim no responsibility. What a disappointment Best Buy.