Frequently Asked Questions About Best Buy Albuquerque
How do I check product availability at the Albuquerque Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Albuquerque Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Albuquerque stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Albuquerque Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5711 reviews)
Cameron G
May 16, 2025
1 out of 5
There is a eagerly anticipated item that was not being sold online. People waited hours in line to get that item. When they open we were told they were all sold online but it was very clear that it was not sold online. The manager said it was a drop available to members but I am a member and I have notifications for that drop and it was never sent to me. I personally believe this store is back door and product to their friends and family so that their friends and family can profit which is wrong.
Leonard T
May 14, 2025
3 out of 5
Geek squad not very helpful, had difficulty understanding the person.
Sales person Diego.
Very helpful and understanding.
Rick M
May 08, 2025
1 out of 5
I ordered an item online and I received a text stating that it was undeliverable.... never happened before anyways not a world stopping problem. However, after driving the 20 min standing in line for another 20 to be ignored by the associate behind the counter after him helping everyone that wasn't black. He actually turned his back on me and I had to find someone else that would. I deal with this type of behavior regularly living in Albuquerque New Mexico but now I'm outing every company that treats me and others disrespectfully
Tina D
May 07, 2025
2 out of 5
Good service but before you leave make sure your whole phone transfer is completed 100% mine wasn't
I had to redownload apps to my phone