Kylie from the camera department really did me a solid the other day. We had gotten into some unfortunate circumstances the past week and as a result no longer had phones or wallets, and she kindly took the time to sit down with us and help troubleshoot setting up my phone’s SIM card for over 3 hours- and it wasn’t even her department! She and the rest of the phone department(especially Edgar) are really a credit to the business and to the location.
Five stars for Kylie - was fantastic helping us get our phones working again. Very polite and knowledgeable.
I went in to buy a new laptop, I was able to communicate my needs to Jared, and based upon that he made recommendations for what would work for me. It’s been a little over a month and everything is working perfectly. Thank you
DON’T SHOP HERE! Only had horrible experiences at the Best Buy in the main part Albuquerque, due from the most poorest of customer service by both employment and management. Don’t do any part of business at this location because I won’t be anymore. Permanently lost me as a customer and take note Best Buy, teach all your staff from top to bottom to have the most respect and kindness for others including actual people skills of communication. Also, stand by your product and guarantees of doing good business with others.