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Best Buy Albuquerque
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services
Samsung Open House
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Frequently Asked Questions About Best Buy Albuquerque
How do I check product availability at the Albuquerque Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Albuquerque Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Albuquerque stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Albuquerque Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5853 reviews)
Green E
November 28, 2025
5 out of 5
Alex in the geek squad was the best! He explained in detail what he did and gave pointers. Thank you!!!
Zee
November 28, 2025
1 out of 5
Refused to release my online order to me. "We cant rush it. We have too many online orders today." Really? Because i dont see any of those customers here right now to pick anything up? And my order is supposed to be ready in less than an hour anyways? I get that you dont want to do your job but thats actually your problem, not mine. Im the customer. And, having worked retail, i can verify that we have orders from the previous night when we open. Considering i spent 275$ at your store, i kinda just EXPECT better customer service than that. Silly me
Response from Best Buy
November 28, 2025
Hi there,
Thanks for sharing your experience with us. We can understand wanting to pick up your order as quickly as possible. While it is our goal to have most orders ready for pickup within 1 hour, there can be times when additional verification is needed, which can delay this. We always encourage customers to wait until they receive notification that their order is ready for pickup to avoid any disappointments. If you'd like to discuss this further or need any help, feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/mxigzp), Twitter/X (https://bby.me/ufvqwe), or Instagram (https://bby.me/mj8f81) and mention your "Google review #76513," we'll be happy to look into this with you.
Adriana P
November 27, 2025
1 out of 5
horrible customer service. No one volunteered to help a d no one assisted me until 35 minutes later.
J
November 26, 2025
5 out of 5
Very nice customer