Hitman2807
April 01, 2026
Good prices. Fast pickup.
People here are kind and very knowledgeable.
Amazing staff and the reason I continue coming to best buy.
Frankie was amazing at making sure I made an informed purchase.
He also offered to help get my case and screen protector on my phone.
Great guy great place cheers
Customer service is always in the gutter, no one wants to help you, and when they do "have" to the employee has a real careless attitude about what you need help with! Store is always a mess, and security is more focused on someone that he shouldn't worry about when somebody is walking out the front door with stuff! I personally hate the best buy on hotel circle
Response from Best Buy
March 29, 2026
Hello Johnny,
We can see why you’d be upset if you did not feel like you got the level of service you were expecting. We’re really grateful you took the time to share your experience with us. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #136056 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/4EsN45)
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• Instagram (https://bby.me/JXci6j)