Best Buy Albuquerque

We were in and out from returning our item

Had a great experience and lots of help! Always might go to place for my electronics!

I ordered a product from Best buy which said it was at this location. I paid for it. I arrived at the location and I was told it was at the warehouse and it would be an hour. after waiting an hour and a half I was told that there was no way for them to know how long it would take. I would suggest confirming with the store that they actually have the product they say they have and that it's not in their warehouse because it will take hours to receive it update after the fact I was told to call the customer service line to inquire about store credit and the customer service line told me it was actually the store that I needed to go to so seems like I have been misled. I returned to the store and asked them about this and they still say that it's customer service. so both parties are saying it's the other person and that no one can do anything. I'm extremely disappointed and I would not recommend this location 2nd update: Best Buy on the Westside was able to help with what this store said they couldn't

Called Geek Squad to ask a question and was insulted for not being a computer expert and making a bad decision concerning my computer. I explained my problem which was paraphrased back to me as "So you bought something without checking to see if it was compatible first?" Yeah, dude. I'm calling to ask for your help, not be looked down on. I wanted to upgrade my case fans and the 4 pin pmw fan won't connect to the 3 pin cable and I figured there would be an easy way to do that: change the power supply cable itself, get a 3 to 4-pin adapter (that would make the pmw not function, but I'm ok with that). I had purchased an adapter that claimed to work, but it didn't fit my existing cables (hence the reason for my call).