Frequently Asked Questions About Best Buy Albuquerque
How do I check product availability at the Albuquerque Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Albuquerque Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Albuquerque stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Albuquerque Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5885 reviews)
Ron J
February 10, 2026
3 out of 5
Nice people, but unfortunately, the staff I spoke with wasn't real familiar with some tech supplies and sold me the wrong thing. Still recommend the store though.
Response from Best Buy
February 11, 2026
Hello, Ron,
Thank you for leaving us a review. We understand the importance of needing expert advice, especially when visiting your local Best Buy store. Nevertheless, we appreciate your feedback. If you require additional assistance or support, please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter: @BestBuySupport
Please mention "Google Review, Conversation #115592" when contacting us on social media.
Umbrella A
February 08, 2026
3 out of 5
Camera and cellphone staff were too busy taking amongst themselves as usual, but I found what I needed myself and the cashier at the front was very friendly and professional. He gets 5/5.
Response from Best Buy
February 08, 2026
Hello,
Thank you for sharing your review. While we are happy to hear that you had a great experience with the employee who rang up your purchase, we understand how important it is to find this level of service throughout the entire store.
So we may follow up and learn more, please send us a private message on Facebook (https://bby.me/eueduk), Twitter/X (https://bby.me/a7uazi), or Instagram (https://bby.me/c7lj1r). Please be sure to mention "Google review 114722." Thanks!
Jordan H
February 08, 2026
5 out of 5
Love the store and the staff.
Taco E
February 03, 2026
2 out of 5
If I was purchasing a high priced item I probably would have gotten some customer support. Even checking out the guy was more interested in his conversation about his weekend. I left and the item I bought wasn't what I needed. Could of been helped if I had some help. I just returned the item didn't even bother. Store is so empty employees just standing around. I am sure if you go and just get what you need will be good for you.