Customer service is always in the gutter, no one wants to help you, and when they do "have" to the employee has a real careless attitude about what you need help with! Store is always a mess, and security is more focused on someone that he shouldn't worry about when somebody is walking out the front door with stuff! I personally hate the best buy on hotel circle
Response from Best Buy
March 29, 2026
Hello Johnny,
We can see why you’d be upset if you did not feel like you got the level of service you were expecting. We’re really grateful you took the time to share your experience with us. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #136056 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/4EsN45)
• Twitter/X (https://bby.me/OS3jHI)
• Instagram (https://bby.me/JXci6j)
They erased my family members hard drive after her husband passed away. That was not what was requested. All we wanted was a backup on external drive for safety. NOT ERASE ALL FAMILY PHOTOS AND AFTER DEATH INSTRUCTIONS from the deceased
🤯🤯🤯🤯🤯🤯🤯
DO NOT TRUST THIS GEEK BAR
Response from Best Buy
March 26, 2026
Hello,
Having lost data during a request for support in store can be difficult. We would be glad to investigate your concern if you would like to reach out to us on any of our social media profiles below with Review 134827.
Facebook (https://bby.me/co8Y2j)
X (https://bby.me/2wMWNY)
Instagram (https://bby.me/GO23dq)
George was so nice and helpful! :))
Nice, clean and very organized store and great customer service! I was pleasantly surprised at how low the prices were.