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Services Offered
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Frequently Asked Questions About Best Buy Farmington
How do I check product availability at the Farmington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Farmington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Farmington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Farmington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1688 reviews)
Kylie W
September 29, 2026
1 out of 5
Buying online from best buy has been the worst experience I've had purchasing anything. I bought an $800 laptop and I ordered it to the Farmington store for pickup. They then delivered it to Tempe AZ for pickup, so i had it changed. They refunded my laptop and charged me again once it arrived in Farmington. I picked it up and everything was great until this morning, they refunded me again, then double charged my card. So they took $1700 from me. I've spent hours today in store and on the phone for help, and no one has been able to do anything. They so easily refunded and charged me again, but no one can take the time to look at it and see the mistake. Im just over it and I'm still owed my $800. It's just hard when money is so tight these days and no one cares. Don't buy from best buy online using your card. They will steal from you.
Response from Best Buy
September 29, 2026
Hello Kylie,
Thank you for taking the time to reach out and share your experience. We understand how concerning multiple charges and refunds can be, especially on a significant purchase. We'd like the opportunity to take a closer look at what occurred and explore a possible resolution. Please reach out to us on any of our social media profiles below with Google Review 218648.
Facebook ( https://bby.me/1bN7K4)
X ( https://bby.me/uGLrNg)
Instagram ( https://bby.me/59hovL)
Samaria G
September 22, 2026
4 out of 5
Julian was a great help. Very knowledgeable on Best Buy’s products. He helped me get situated with the right electronics in my budget range. Very nice and helpful. Thank you.
Dariel Y
September 18, 2026
3 out of 5
I always feel like staff act too busy to help us, even when the store is fairly empty. I don't know what it could be...skin color perhaps.
Linda S
September 05, 2026
2 out of 5
I had to interrupt employees visiting to get some help. After I had what I needed, the guy sent me to the front to check out. I waited in line for the single cashier for 15 minutes while FIVE Best Buy employees stood around and visited in the phone dept. Honestly, all of us in line agreed that this place desperately needs qualified adult supervision. Bad management is the issue here.
Response from Best Buy
September 05, 2026
Hello, Linda,
Thank you for taking the time to reach out to us here. We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 218569.
Facebook (https://bby.me/qS2Bch)
X (https://bby.me/lFXtc5)
Instagram (https://bby.me/rFEx3t)
We look forward to assisting you there.