Best Buy Farmington

I ordered a tv for black Friday and got the best deal and little waittime going to receive it!

My wife bought a computer over the phone today. I went to pick it up for her. Upon reaching the checkout, I was told I could not pick it up because my name was not on the order. I asked to speak to the manager. Spoke with the manager we got it all figured out. I applaud this location for protecting the customer. Even though I was frustrated the staff and manager treated me very well. I have lived in many other states and have never received the level of customer service that I received today from Best Buy.

Very poor service. I went to the Farmington best buy for advice on my Epson printer November 26, 2:00pm., at the front desk. 3 young ladies did not approach me to assist. Instead a young man who said he was Sales "boy" referred me to another person. I started asking aboutbupgrade on my printer. Sales person, a young man with curley hair, got very obnoxious, rude and inconsiderate of my needs for a new printer. I dismissed him as the result. He goes to the front desk and proceeds to berate me to his co-workers. I overheard him and bluntly told him I don't appreciate his demeanor and behavior. Farmington Best Buy, you need to improve customer service, especially when dealing with non-Anglo customers. Your sales reps shows attitude and behavior of racism.

Great customer service