When walking into store .i was picking up order for doordash.the first person i seen was a mr. Santiago martinez.... i asked if he could help me find 2 items. He said if i worked for doordash .i said yes . He then said i wasnt a customer???that needed to look for it first. I told him i was representing a customer though.. it s easier for him to just show me.. a very rude and unprofessional representative for your cooperation. And come to finx out .both items i needed were behind the counter anyways....
No querían vender, el trabajador te contestaba cortante y sin ganas
I stopped here, and I'm looking for a tablet for work. Employees walk by and say, "You need help," and walk off before you can reply. Then they walk make to the phone service counter an walk to the other salesman. No help at all. I have no clue why this store has a 4.1 star rate, and their Employees can't communicate with the customers.
Response from Best Buy
January 12, 2026
Hello,
We appreciate the review, even though this is certainly not the sort of feedback we hope to receive. We would like to follow up and discuss the experience you had with trying to get assistance in finding a tablet.
Please message us privately on Facebook (https://bby.me/skbuj2), Twitter/X (https://bby.me/63m7qd), or Instagram (https://bby.me/iszw8c). When reaching out, please include "Google review 103632."
Easy ordering online for pickup. Order ready on time. Quick check out upon pickup.