Linda S
September 05, 2026
I had to interrupt employees visiting to get some help. After I had what I needed, the guy sent me to the front to check out. I waited in line for the single cashier for 15 minutes while FIVE Best Buy employees stood around and visited in the phone dept. Honestly, all of us in line agreed that this place desperately needs qualified adult supervision. Bad management is the issue here.
Response from Best Buy
September 05, 2026
Hello, Linda,
Thank you for taking the time to reach out to us here. We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 218569.
Facebook (https://bby.me/qS2Bch)
X (https://bby.me/lFXtc5)
Instagram (https://bby.me/rFEx3t)
We look forward to assisting you there.
It was an experience for sure. Got what I needed done, it took a while to get good customer service. Impression of the employees were a bit standoffish like i was asking for their first born, definitely customer service wasn't a plus here. But I did get what I came in for, but please but I doubt it'll change but work on you whole demeanor when approached by a customer. We were there to purchase and keep you and your employees paid, because if it wasn't for the customers you all wouldn't have a job. So make the best first impression and close every sale with a smile, word of mouth is what makes your advertisement and brings in repeat and new customers.
Guy is always helpful when I come to this location. He knows exactly what he’s doing. He’s quick, friendly, and actually makes sure everything is taken care of. My visits are so much easier when he’s there. Thank you Guy!