Best Buy Farmington

Last year my elderly father who is in his late eighties made an appointment with the geek squad to have a couple computers looked at. When he arrived he was told he didn't have an appoinment. He explained he had made an appointment and asked to be helped. They refused and he asked for the manager. The manager came and told him he was being difficult and that he was the problem. After hearing this I went to talk to the manager and although he wasn't there I left a message requesting he call and apologize to my father and make it right. He didn't do that. After several months of no response I called corporate to complain. Corporate claimed to be appalled and promised to address the issue. Now after several months of no response from them I am writing this review. This is a terrible company. They treat the elderly with rudeness and contempt. If it were possible I would give them a less than one star rating. They have received multiple chances to make this situation right and have declined to do so at every turn. I highly recommend that people take their business elsewhere.

Bought a monitor, didn't care for the quality of the one i chose. Easy no-hassle return/refund. Customer service was friendly attentive. Thanks guys.

Rude and entitled, Best buy, and geek squad employees act towards their customer. Stand there for 15 minutes getting no help ask somebody if I'm invisible they say do you have an appointment. you have to treat this like a doctor's office. just to get a laptop picked up? Come back 30 minutes later just so somebody that was walking around not doing anything can give me my laptop. There is nothing you can't buy here that you can't buy at Walmart or home Depot or Lowe's avoid Best buy. Overpriced entitled spoiled brats no thank you.

Last night I went into 3520 main Best Buy in Farmington New Mexico to buy a TV. But the employees and manager were so focused and engaged with each other when I requested help they became angry and disrespectful so I left the store and went and bought somewhere else does that do other customers have the same problem here in Farmington?