Frequently Asked Questions About Best Buy Las Cruces
How do I check product availability at the Las Cruces Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Las Cruces Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Las Cruces stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Las Cruces Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2758 reviews)
Charles M
April 15, 2026
4 out of 5
The Geek Squad techs at Best Buy seem to be very knowledgeable and perform their job very well. I just am having to get used to making an appointment to drop off and pick up. Very satisfied with the service. I have had encountered three techs and all arr very courteous and professional.
Robert B
April 13, 2026
5 out of 5
They were most helpful with our phone problems
Sammy R
April 13, 2026
1 out of 5
Cancelled my radio install at the last moment just to reschedule for another dat and time with a tech who admitted he was not happy to be thereplus i still have to reschedule to finish the install
Response from Best Buy
April 14, 2026
Hey there.
Having a new radio installed should be a fun and easy experience. If you need help getting the rest of the installation scheduled, please reach out to us on social media. Be sure to include your review number, 141330, in your message. We look forward to working with you. Thank you for your time.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Warren Y
April 07, 2026
5 out of 5
Pretty much the best selection of electronics and always decent quality.