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Best Buy Las Cruces
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Las Cruces
How do I check product availability at the Las Cruces Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Las Cruces Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Las Cruces stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Las Cruces Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2775 reviews)
Janet S
May 30, 2026
1 out of 5
Hasn't been good so far. Geek squad doesn't return any calls whatsoever, even when you are paying for it.
Cali S
May 21, 2026
3 out of 5
We were in the checkout line to pay, and a cashier was assisting a customer; he ran into some trouble and called for help, and five employees, five!, showed up to assist that one customer. Meanwhile, I was standing there waiting to be served so I could pay. Five employees helping a single customer, five! while we waited. More customers kept arriving to pay, yet still, five employees were attending to just one person. Naturally, I got annoyed, and an employee told me that they were experiencing some technical issues, five employees attending to a single customer.
Ruben M
May 19, 2026
5 out of 5
They have really good return policies. Also, I bought some glasses and got a refund for discount that happened recently. Very nice, didnt feel like I missed out on a sale and still bought them when I wanted them
Susie R
May 18, 2026
5 out of 5
We have always had a great experience. Staff is friendly and willing to go out of their way.