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Best Buy Las Cruces
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Las Cruces
How do I check product availability at the Las Cruces Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Las Cruces Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Las Cruces stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Las Cruces Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2645 reviews)
Carolyn C
May 08, 2025
1 out of 5
We went in to buy 2 smart watches. After having to ask for help, the sales person had no interest in details of either product we were looking at. When we asked the difference between two models, he told us to read the description. He also said that the watch that we wanted to purchase was out of stock. However, it appeared to be right there in the case below the display. Indeed, it was the watch that we wanted to purchase but was $10 more than the price marked on the display watch. A supervisor was asked to help us. He had absolutely no interest in helping resolve the price difference whatsoever.
Tahhrynn _
May 06, 2025
1 out of 5
Michael wasn’t very helpful at the checkout counter, he basically didn’t want to deal with us or help us because he asked another employee to work his spot. When we figured it out by ourselves an employee asked for him to come back to us but he refused and just looked at us. best buy please keep ur employee in check, make sure they’re not working just for money because that was my first impression of him and i hated it.
Mary H
April 27, 2025
1 out of 5
Ordered refurbished google pixel pro 2 ear buds from the website, received pixel buds A series. Not only did I not receive the right item but then the customer service desk employee tried to gaslight me into believing that they were "actually a newer version" but I'm not paying $120 for something that costs $99 brand new.
TLDR: watch what you receive from the website they will rip you off!
Judy S
April 18, 2025
5 out of 5
Sterling and Alex from the geek squad were the best. They came to my mom's house and identified that her old phone wasn't going to work with her new cameras. The next day they brought a tablet that worked and hooked up everything. They were kind, friendly, knowledgeable and helpful. Could not have had a better team and thanks best buy for such great employees.