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Best Buy Las Cruces
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Las Cruces
How do I check product availability at the Las Cruces Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Las Cruces Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Las Cruces stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Las Cruces Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2614 reviews)
Mark A
January 09, 2025
1 out of 5
Apparently this Best Buy is doing so well they don't need to help their customers. The guy at the front said he would send someone to help me in the TV section, I waited 10 minutes and nobody came to assist me. I'll order what I need on-line from a different source and won't be back to Best Buy.
Sarah L
January 07, 2025
1 out of 5
Staff is so rude and unhelpful
Response from Best Buy
January 07, 2025
Hi, Sarah,
Thank you for your review! As a consumer myself, I can certainly understand the importance of helpful and knowledgeable assistance when visiting our Best Buy stores. We truly aim to create positive customer experiences with every interaction for everyone.
So that we can properly document your feedback, please reach out to us via Facebook (facebook.com/BestBuy), Instagram (instagram.com/bestbuy), or Twitter (twitter.com/BestBuySupport). When you message us, please include your full name, phone number, and email address. Be sure to mention your Google review 64653985.
Kind regards,
^Pre
William S
January 05, 2025
5 out of 5
Nick and his team are fantastic! They provided excellent service and guidance on the purchase of a new OLED TV and PS5 Pro.
Joe B
January 02, 2025
5 out of 5
I always enjoy going to Best Buy to get my electronics gear. Great selection, prices, and friendly service.