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Best Buy Las Cruces
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Las Cruces
How do I check product availability at the Las Cruces Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Las Cruces Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Las Cruces stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Las Cruces Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2686 reviews)
Danny L
August 14, 2025
5 out of 5
Wonderful place
Mary P
August 13, 2025
1 out of 5
Took 30 minutes to hunt someone down to help and whenever they came they acted like they didn’t even want to help or care about what we were trying to find. Anytime I asked a question he told me to read the descriptions of the products.
Response from Best Buy
August 14, 2025
Hi, Mary,
Thank you for taking the time to leave feedback for us regarding your recent in-store interaction. I can understand wanting friendly support and information when making a purchase at our stores.
So that we can look into this closer, please send us a private message on any of the following social media platforms: Facebook (https://bby.me/c6mz7v), X (https://bby.me/5pc04v), or Instagram (https://bby.me/chvlu7).
Please be sure to mention “Google review #29037” in your social media message.
We look forward to assisting you!
Regards,
^Ravi
Paul H
July 27, 2025
5 out of 5
Paul helped me pick out a computer and was very professional and knowledgeable... answered all my questions
Mary L
July 18, 2025
5 out of 5
Folks are always super helpful. I went to the service desk, and when I learned, my old pc couldn't be updated as needed. He helped select a new one. It is perfect.