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Best Buy Las Cruces
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Las Cruces
How do I check product availability at the Las Cruces Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Las Cruces Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Las Cruces stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Las Cruces Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2767 reviews)
Emiliana H
May 07, 2026
1 out of 5
Went to get the back of my iPhone repair. The ladies at the register were incredibly rude and dismissive. I told her that for my model I only needed the back glass repaired, she insisted that I needed to change everything because “the damaged affected internal components” was quoted a little above 600$. Went to the cell phone repair shop 5 min away. Had my phone repaired with original apple parts for 180$.
Response from Best Buy
May 07, 2026
Hello Emiliana,
We can see why you’d be upset if you felt you were treated rudely, and we’re really grateful you took the time to share your experience with us. We'd like to see if we can help you out in this matter. To connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #149687 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/Fd2ntK)
• Twitter/X (https://bby.me/rqr92X)
• Instagram (https://bby.me/ymLRLp)
Anthony G
May 03, 2026
4 out of 5
Took about 30 minutes of trying to get some assistance to get a washer and dryer.
Once I did it was perfect. He asked me my needs, answered my questions and he was able to bundle a package deal that fit perfect to my needs.
Sully B
May 03, 2026
5 out of 5
Erik was better then that manager in the electronics department. He needs to be manager of the store..geeknsquad was great too. Erik is the best ever
木村広和
April 30, 2026
4 out of 5
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