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Best Buy Santa Fe
Services Offered
Geek Squad Services
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Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Santa Fe
How do I check product availability at the Santa Fe Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Santa Fe Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Santa Fe stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Santa Fe Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.8(1901 reviews)
Greg E
April 05, 2025
5 out of 5
I went in to exchange some defective Beat airbuds and thought I would have a hard time since I bought them out of state. Well, Javier helped us out a bunch and made sure we were taken care of on the issue. The manager helped us out. They both had wonderful customer service and wonderful employees to have.
Dereck K
April 04, 2025
5 out of 5
I had an amazing experience at Best Buy in Santa Fe, NM! The staff was friendly, knowledgeable, and eager to help. The store was clean, well-organized, and had a great selection. I found exactly what I needed and left feeling very satisfied. Highly recommend!
Barbara S
March 28, 2025
3 out of 5
We went into this Best Buy to purchase a specific Dell laptop. The clerk told us that they did not have this particular model but this model was able in Albuquerque. We explained that we were just passing thru on our way home to Colorado. We then asked if he could order and ship to our home. He tried and that didn't work either. So we walked back to our vehicle and ordered online with no issue. Arrived 4 days later. Now does this make any sense? The in store clerk couldn't online order to ship to our home but we could?
Response from Best Buy
March 28, 2025
Hello, Barbara,
Thank you for your review. We really appreciate your feedback. I'd certainly be confused if the clerk wasn't able to order something to be shipped to your home. If you'd like to formally document your experience, or if you need any assistance, please send a private message on social media with your name, phone number, and email. Please include Google Review 64977636 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Regards,
^Meghan
Jody B
March 26, 2025
4 out of 5
Today I went to Best Buy Santa Fe on Zefarano for a tablet. I was hoping for a refurb--you know, save resources. They didn't have refurbs at that Best Buy, but they do have open-box, which are tablets returned under the Best Buy return policy. So yeah, not actually saving used computers from being stripped for copper wiring in Angola, but sort of. BUT, I'm not writing about the tablet; I'm writing about Jorge who patiently explained the set up and requirements for operation (bummer, always requires wifi), then orchestrated the entire 45 minutes it took to mirror my phone and computer. He also showed me the varieties of travel adapters. Thank you, Jorge, for your patience. Thank you for sending me home with a device already set up and ready to go wherever my next assignment sends me.