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Frequently Asked Questions About Best Buy Santa Fe

How do I check product availability at the Santa Fe Best Buy?
How do I check my order status?
My local Santa Fe Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Santa Fe stores’ holiday hours?

Recent Reviews

3.8
(1970 reviews)
Nicole S
November 22, 2025
5 out of 5
Mustapha was so helpful, and so polite!
mountainbear
November 22, 2025
1 out of 5
Was there ready to buy an LG washer and dryer Appliance department was ok she tried but manager lacking ability and/or care to help took forever if ever really got back to her / to respond failed to make the sale .. Evelyn -A+ Manager - fail
Response from Best Buy
November 23, 2025
Hello, Thank you for sharing your review. We'd like to follow up with you to further discuss the experience you had during your recent trip to purchase a washer and dryer. Please private message us through Facebook (https://bby.me/lr4lzd), Twitter/X (https://bby.me/b1u0l7), or Instagram (https://bby.me/8g4i4p). Please be sure to mention "Google review 73294." Thanks!
Sierra B
November 21, 2025
1 out of 5
Waisted my time, items of interest had no prices and nobody to help and when I asked at the counter I got a smart ass at the door saying there was people all over the store. I put the merc back and walked out never to return. Found the JBL blue tooth at Walmart that was $40. Cheaper for the flip 7 so I got the upgrade instead of the flip 5 at best don't buy! There was one person on the floor that was helping a costumer at the computer desk
Response from Best Buy
November 21, 2025
Hi Sierra, Thank you for your review. It's concerning when we don't receive the expected level of service. Our goal is to create a positive interaction every time, and we appreciate your feedback as it helps us continue to improve. For any additional feedback, questions, or concerns, feel free to reach out to us on Facebook: https://bby.me/oa0d4s, Instagram: https://bby.me/3plzi9, or Twitter/X: https://bby.me/zyu76d in a private message or DM. Be sure to mention your Google review 72501.
Andrew G
November 18, 2025
5 out of 5
In terms of retail shopping, staff here are always very friendly. No complaints. It’s a small store but compared to some other Best Buys I’ve been to in Texas and Colorado the staff are nicer here.

About Best Buy Santa Fe

bestbuy.com