Frequently Asked Questions About Best Buy Santa Fe
How do I check product availability at the Santa Fe Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Santa Fe Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Santa Fe stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Santa Fe Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.8(1970 reviews)
Nicole S
November 22, 2025
5 out of 5
Mustapha was so helpful, and so polite!
mountainbear
November 22, 2025
1 out of 5
Was there ready to buy an LG washer and dryer Appliance department was ok she tried but manager lacking ability and/or care to help took forever if ever really got back to her / to respond failed to make the sale ..
Evelyn -A+
Manager - fail
Response from Best Buy
November 23, 2025
Hello,
Thank you for sharing your review. We'd like to follow up with you to further discuss the experience you had during your recent trip to purchase a washer and dryer.
Please private message us through Facebook (https://bby.me/lr4lzd), Twitter/X (https://bby.me/b1u0l7), or Instagram (https://bby.me/8g4i4p). Please be sure to mention "Google review 73294." Thanks!
Sierra B
November 21, 2025
1 out of 5
Waisted my time, items of interest had no prices and nobody to help and when I asked at the counter I got a smart ass at the door saying there was people all over the store. I put the merc back and walked out never to return. Found the JBL blue tooth at Walmart that was $40. Cheaper for the flip 7 so I got the upgrade instead of the flip 5 at best don't buy! There was one person on the floor that was helping a costumer at the computer desk
Response from Best Buy
November 21, 2025
Hi Sierra,
Thank you for your review. It's concerning when we don't receive the expected level of service. Our goal is to create a positive interaction every time, and we appreciate your feedback as it helps us continue to improve.
For any additional feedback, questions, or concerns, feel free to reach out to us on Facebook: https://bby.me/oa0d4s, Instagram: https://bby.me/3plzi9, or Twitter/X: https://bby.me/zyu76d in a private message or DM. Be sure to mention your Google review 72501.
Andrew G
November 18, 2025
5 out of 5
In terms of retail shopping, staff here are always very friendly. No complaints. It’s a small store but compared to some other Best Buys I’ve been to in Texas and Colorado the staff are nicer here.