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Frequently Asked Questions About Best Buy Santa Fe

How do I check product availability at the Santa Fe Best Buy?
How do I check my order status?
My local Santa Fe Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Santa Fe stores’ holiday hours?

Recent Reviews

3.8
(2034 reviews)
Gregory S
September 21, 2026
1 out of 5
Went to buy an iphone and said which one I wanted and they said you can't buy one without a plan. Started smiling like it was common sense. Why don't they display that info on the website when looking at phones.
Response from Best Buy
September 21, 2026
Hello Gregory, We’re really grateful you took the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #225080 in a private message. We’re here to listen and help however we can. • Facebook (https://bby.me/wLuSpJ) • Twitter/X (https://bby.me/QdFU2q) • Instagram (https://bby.me/ZaNTec)
Lee F
August 31, 2026
5 out of 5
Stormy late afternoon and internet was down. Had to work on getting computer into Geek Squad the old fashioned way using a paper ticket. New experience for the young lady checking me in but we got it done. Really appreciated the effort to help even without the normal tools used. Now we hope for quick repairs.
CA
August 29, 2026
1 out of 5
I’m so irritated by the consistent lack of competency and recurring time waisting at this store. Completely unacceptable and undertrained staff. I’ve never been in here for a 10 min task that didn’t take an hour, with zero apologies or consideration for customers.
Lori R
August 26, 2026
5 out of 5
Best customer service!! Very friendly people and so helpful!!

About Best Buy Santa Fe

bestbuy.com