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Best Buy Santa Fe
Services Offered
Geek Squad Services
Apple Shop%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Santa Fe
How do I check product availability at the Santa Fe Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Santa Fe Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Santa Fe stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Santa Fe Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.8(1941 reviews)
Jerome D
August 17, 2025
3 out of 5
Smooth purchase of my Dell laptop but a bit of a fiasco with the setup in large part because the person who scheduled me only allotted 20 minutes. This is entirely unrealistic to accomplish even a basic set up let alone answer any questions or to provide additional supports which would be typical with a new PC set up. The tech was then under unfair pressure due to this poor scheduling and did not answer an important question I had correctly which resulted in a couple of hours of lost time for me as well as an unnecessary trip back to the store. In addition I was unable to call the actual store to get assistance with this problem because the local Santa Fe number ultimately brings you to offshore customer service. This alone is completely unacceptable in my opinion.
Response from Best Buy
August 18, 2025
Hello, Jerome,
Thank you for reaching out to us here on Google and sharing your experience. We understand how important excellent customer service can be to our experience in-store, and we would like to take a closer look into this to assist in any way possible. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 31000.
Facebook (https://bby.me/5hzz51)
Twitter/X (https://bby.me/a10ndy)
Instagram (https://bby.me/jno06o)
We look forward to assisting you there.
Regards,
^ Brandon
Rafael S
August 17, 2025
5 out of 5
Fun place for tge geeks and civilians
John
August 15, 2025
5 out of 5
Very helpful and friendly staff.
Anamaria A
August 13, 2025
1 out of 5
My delivery experience was terrible. The date was changed unexpectedly. I didn’t receive a call the day before delivery. Upon delivery, unit was installed improperly and not level. After calling several times they could not offer any support.
Response from Best Buy
August 14, 2025
Hello, Anamaria,
Thanks for reaching out and leaving your review. Having your delivery rescheduled and then installed improperly is never great news, so I can understand your disappointment. We would be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/trq9c4), Twitter/X (https://bby.me/rr8gbn), or Instagram (https://bby.me/j27c4m). Please reference Google Review #28968.
Regards,
^ Aaron