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Best Buy Santa Fe
Services Offered
Geek Squad Services
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Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Santa Fe
How do I check product availability at the Santa Fe Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Santa Fe Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Santa Fe stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Santa Fe Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.8(1995 reviews)
josh v
February 20, 2026
4 out of 5
Good selection. Customer service was a little slow.
Randy G
February 19, 2026
1 out of 5
We visited the Zafarano location to inquire and buy a television. Had to chase down an associate who knew basically nothing about a television on Best Buy’s website. After that experience we came home and emailed Best Buy to purchase it. We were unaware that Best Buy connected us to another reseller who gave us incorrect information and ordered the wrong things for us. We booked a Geek squad visit to install what we purchased. They came and said we were missing the soundbar ordered. Therefore another trip? They ended up installing our owned television and sound bar on the wall using the rack we did receive. They told us that they run into these problems EVERY DAY! We called to return the television today and were told we had to pay $100.00. We refuse since this was a calamity of errors caused by Best Buy and unknowledgeable associates. We tried calling the zafarano locaton and found out you CANNOT talk to the store. We told corporate we would deliver the television to the store because we refuse to pay $100.00 for Best Buy’s errors. They created a case #….and wished us luck!
What kind of a company is this!!!!!
NEVER AGAIN!
Response from Best Buy
February 19, 2026
Hello, Randy,
Thank you for reaching out with your concerns over a television you ordered on the Best Buy Marketplace. We can understand that having concerns about a television that may not have been available through Best Buy Directly and purchasing an option that was offered by a marketplace seller can be difficult. You can reach out to chat with us regarding your concern if you would like with Review 119419 on any of our social media profiles below.
Facebook (https://bby.me/gxeu53)
Twitter/X (https://bby.me/0z4y40)
Instagram (https://bby.me/i8iyqv)
Sergei G
February 18, 2026
4 out of 5
Great selection but I had to go in twice to get the right Super Fast Charging 2.0 cable. Friendly staff and its super easy to return things if you have the receipt.
mario a
February 17, 2026
5 out of 5
Excelente lugar buenos prcios