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Best Buy Carson Valley
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Premium Home Theater
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Carson Valley
How do I check product availability at the Carson Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Carson Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Carson Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Carson Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1302 reviews)
Les M
March 05, 2025
5 out of 5
Never had a bad experience. Always helpful. They don't keep up on stock very well if you just want to go in store and get something. But you can always go online and have it sent to the store or your home.
Chris V
February 28, 2025
1 out of 5
Terrible customer service. They tell you to bring your items in, you are paying for this service, you schlep the thing there, only to be turned away. Customers are tired of hearing we're understaffed especially when paying hundreds for a service.
Response from Best Buy
February 28, 2025
Hello, Chris,
Thank you for your review. We know it's frustrating when staffing levels effect your appointment. If you'd like assistance or want to formally document your experience, please send a private message on social media along with your name, phone number, and email. Kindly include Google Review 64875010 in your message.
Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) We look forward to hearing from you.
Sincerely,
^Meghan
Down b
February 25, 2025
5 out of 5
Best buy is still around? Awesome. Want to say there's a kid that works here named Miles. He was awesome. Product knowledge and personality. I was looking to buy a cheap mouse. He up sold me and sold me on a usb-c to HDMI cable. $70 when I wanted to spend $10. I'm in sales and can appreciate an upsale. Best 60 bucks I've spent in a long time. Keep up the good work.
Mark K
January 08, 2025
1 out of 5
Bought ring camera's work great installation was great. One camera wasn't charging now 6 months after it was replaced, they still haven't fix the problem. I was going to buy more camera's and new TV and sound system. Now so disappointed going to look elsewhere.
Response from Best Buy
January 08, 2025
Hello and thanks for reaching out on Google, Mark.
We understand the frustration when your item is not working as expected. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64656058.
Kindly,
^Graham