Stephanie F
March 16, 2026
I would like to commend Justin for his exceptional service today. He assisted us with the Samsung Galaxy smartphone and was both professional and thorough. He took the time to explain the features, helped us select a case, and ensured we weren't buying unnecessary extras. I appreciated the lack of sales pressure and the high level of expertise. Best Buy needs more employees like him.
They seem to be the brick and mortar store to go to for electronic gadgets.
The carson city best buy has always provided great service. Recently, I had an issue on a warranty that was partly my fault and partly best buys fault. The assistant manager, Ulysses, was so attentive and knowledgeable for my situation. When he needed more, he reached out directly to the manager and both were incredibly understanding and accommodating. For years, I have shopped at Carson city best buy and almost always purchase the Warranty on electronics. It has always been so easy to use and I appreciate their help through the years. They're very consistent and I highly recommend!