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Frequently Asked Questions About Best Buy Carson Valley

How do I check product availability at the Carson Valley Best Buy?
How do I check my order status?
My local Carson Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Carson Valley stores’ holiday hours?

Recent Reviews

4.1
(1303 reviews)
Daisy
March 27, 2025
4 out of 5
Got kind, helpful service. Can't ask for more than that.
Les M
March 05, 2025
5 out of 5
Never had a bad experience. Always helpful. They don't keep up on stock very well if you just want to go in store and get something. But you can always go online and have it sent to the store or your home.
Chris V
February 28, 2025
1 out of 5
Terrible customer service. They tell you to bring your items in, you are paying for this service, you schlep the thing there, only to be turned away. Customers are tired of hearing we're understaffed especially when paying hundreds for a service.
Response from Best Buy
February 28, 2025
Hello, Chris, Thank you for your review. We know it's frustrating when staffing levels effect your appointment. If you'd like assistance or want to formally document your experience, please send a private message on social media along with your name, phone number, and email. Kindly include Google Review 64875010 in your message. Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) We look forward to hearing from you. Sincerely, ^Meghan
Down b
February 25, 2025
5 out of 5
Best buy is still around? Awesome. Want to say there's a kid that works here named Miles. He was awesome. Product knowledge and personality. I was looking to buy a cheap mouse. He up sold me and sold me on a usb-c to HDMI cable. $70 when I wanted to spend $10. I'm in sales and can appreciate an upsale. Best 60 bucks I've spent in a long time. Keep up the good work.

About Best Buy Carson Valley

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