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Best Buy Carson Valley
Services Offered
Geek Squad Services
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
Premium Home Theater
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Carson Valley
How do I check product availability at the Carson Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Carson Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Carson Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Carson Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(250 reviews)
Ali
February 24, 2026
5 out of 5
The carson city best buy has always provided great service. Recently, I had an issue on a warranty that was partly my fault and partly best buys fault. The assistant manager, Ulysses, was so attentive and knowledgeable for my situation. When he needed more, he reached out directly to the manager and both were incredibly understanding and accommodating. For years, I have shopped at Carson city best buy and almost always purchase the Warranty on electronics. It has always been so easy to use and I appreciate their help through the years. They're very consistent and I highly recommend!
Josh B
February 23, 2026
5 out of 5
Awesome experience on Ascending Heroes release. Amanda went above and beyond to make sure things went smoothly and also stopped the end of the line trying to be the front of the line which I truly appreciated. Thank you I will continue to come here for new releases.
Melaena L
February 06, 2026
1 out of 5
Terrible customer service.
Response from Best Buy
February 07, 2026
Hello Melaena,
Thanks for reaching out and providing your feedback. We would love to learn more about your visit to find out some areas where we can improve. If you have time can you connect with a representative, you can contact us through social media. You can find us at a Social Media platform listed below and reference Google Review #114125 in a private message.
• Facebook (https://bby.me/mqq6fw)
• Twitter/X (https://bby.me/q1krfu)
• Instagram (https://bby.me/clr1k4)
Natalie S
January 10, 2026
5 out of 5
Very nice