Frequently Asked Questions About Best Buy Henderson
How do I check product availability at the Henderson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Henderson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Henderson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Henderson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4462 reviews)
Paul B
June 29, 2026
5 out of 5
Only spent 5 minutes in the store, but both staff i dealt with were very friendly, and knew exactly what I was looking for. Great experience!
Nichola S
June 28, 2026
5 out of 5
Went to look at TVs. The gentleman that helped me was so kind and knowledgeable. Was able to answer all my questions and I feel like I received a lot of good information
Henry r
June 28, 2026
4 out of 5
Only 2 people came and helped
Ashlee B
June 22, 2026
5 out of 5
I talked to multiple employees there and each one was sooo very kind and helpful. All had input on different brands and products. Although only came for one thing they let me know about upcoming releases and helped me compare things I was unsure about. I always come here for my tech needs.