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Best Buy Henderson
Services Offered
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Frequently Asked Questions About Best Buy Henderson
How do I check product availability at the Henderson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Henderson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Henderson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Henderson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4267 reviews)
Jim A
September 18, 2025
5 out of 5
Recently had Geek Squad appliance repair. I was very pleased and now feel confident recommending their services. Jacob, the technician that came to our home was on time, diagnosed the issue and gave me a clear understanding of the problem, parts that were needed, estimate and the timeline to get the parts and complete the repair. He kept me informed and promptly scheduled the next visit to complete the job. Excellent customer service and performance of the repair. I'm an old guy, have had many encounters with service people. He is in the top 10 of hundreds I've worked with or hired.
Robert
September 17, 2025
1 out of 5
Went there to look at door camera's. We asked for a salesperson for information but after 30 minutes we got tired of waiting for one and left. Won't go back to that store again
Response from Best Buy
September 18, 2025
Hello,
Thank you for the review. I can understand your frustration with having to wait for help. That is certainly not ideal.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/jps9t6), Twitter/X (https://bby.me/64wuqa), or Instagram (https://bby.me/s54e8m). I’d recommend sending a private message or DM. Please include Google Review 44654.
Pretty Y
September 16, 2025
5 out of 5
Adam was AWESOME 😎 we were looking for wifi routers and when no one else would help we had to ask the entrance desk and when I walked up and asked can we get help, Adam walked up. This location normally had horrible customer service but Adam met our expectations. Make Adam a supervisor PLEASE!!!! He was so nice and if anyone goes to this location ask for Adam he has WONDERFUL customer service!!!!! Thanks Adam
Luna L
September 15, 2025
1 out of 5
They've swapped to electronic price labels which are wildly incorrect and that's if you can even find the matching item. Was told we were better off looking online. We did so and asked for price checks on specific items once we decided, only for the staff to refer to their own website and yet still give incorrect info as they could not be bothered.
Response from Best Buy
September 15, 2025
Hi, Luna,
We appreciate you taking the time out to share this review with us. We'd like to follow up with you and discuss this concern further. Please send us a private message on Facebook (https://bby.me/1q88jd), Twitter/X (https://bby.me/t0gnz3), or Instagram (https://bby.me/gkrcwl). If you can, please mention "Google review 43613." Thank you!