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Best Buy Henderson
Services Offered
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Frequently Asked Questions About Best Buy Henderson
How do I check product availability at the Henderson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Henderson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Henderson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Henderson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4365 reviews)
Jared E
January 27, 2026
1 out of 5
Geek squad is a total waste of time. Make an appointment and still sit in waiting que for half an hour to drop off a lot of for repair. This should have been a 1 minute transaction. Whats the purpose of an appointment. Absolutely dumpster fire service center.
Bryce T
January 26, 2026
4 out of 5
They only have Netgear switches.
Marty V
January 24, 2026
5 out of 5
Had in stock what I needed to add to my security systems and security cameras when I need it now. Picked up curbside quickly (the next day from ordering). Accurate order received and fair price. Associate nice. Parking and pickup process very easy with my phone.
Elsie D
January 22, 2026
1 out of 5
Henderson store ,personal is usually exceptional . But , on last visit to discuss any issue with my new computer , a tech consultant Benito , whom we're very rude , not good PR , bad attitude made my experience very poorly to say the least . Mgmt , please send this cowboy , back to class . We don't need his rudeness , he doesn't own Best Buy . Thank-you ,
Response from Best Buy
January 23, 2026
Hi, Elsie,
Thank you for reaching out here to share this review, although we hate hearing it is due to a negative experience. We pride ourselves on being an open and welcoming environment, and are saddened to hear that was not the case for you. We would be happy to connect with you in order to ensure your feedback is escalated to the appropriate teams for internal review.
To get started, please send us a message on Facebook (https://bby.me/9zfmmq), Twitter/X (https://bby.me/r49kgv), or Instagram (https://bby.me/8lkrjo). Please also include a note stating you are reaching out from a Google review by including this reference number: #107992. We look forward to hearing from you!