Frequently Asked Questions About Best Buy Henderson
How do I check product availability at the Henderson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Henderson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Henderson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Henderson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4113 reviews)
P W
February 19, 2025
3 out of 5
Geek squad is limited in ability to repair iPhone. Better to just go to the Apple Store if you have one.
Response from Best Buy
February 19, 2025
Hi, P W,
We appreciate customers sharing their experiences with us so that we can understand where we need to improve. Though Best Buy is an Apple Authorized Service Provider, https://www.bestbuy.com/site/services/apple-service-repair/pcmcat1554741516170.c?id=pcmcat1554741516170, hearing that there was a limit to the services you needed for your device is not what we'd want for customers needing repair. You feedback is important to us. Please connect with our support team by sending a private message or DM that includes your full name, phone number, email address, and the store in question using one of the links below.
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy)
When reaching out please mention that you are responding to "Google Review 64832019".
Sincerely,
^Tina
G F
February 19, 2025
5 out of 5
Excelente servicio aquí no hablan español pero la gente de toda la tienda muy amable , atentos y muy educados .
Jerry F
February 18, 2025
3 out of 5
They have no competition and b because of that.Prices are high
Response from Best Buy
February 18, 2025
Hello, Jerry,
Thank you for reaching out to us here on Google, and sharing your feedback here. We understand how important a great deal can be, and know how we would feel in this situation. We would like to take a look into this with you to document any feedback you may have, and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64826632
regards,
^Brandon
Jamie S
February 12, 2025
5 out of 5
Thanks for putting up with my 96-yr-old grandpa! The young lady at the cellphone desk was amazing! Sorry I did t get her name, but she was so good with him!