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Best Buy Henderson
Services Offered
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Frequently Asked Questions About Best Buy Henderson
How do I check product availability at the Henderson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Henderson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Henderson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Henderson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4218 reviews)
Wilbert V
July 30, 2025
5 out of 5
My favorite store.
Art W
July 27, 2025
1 out of 5
Ordered batteries. On July 8 received email saying delivery delayed. Today is July 27th. Nothing!
Response from Best Buy
July 27, 2025
Hi, Art,
Thanks for sharing your review with us. We understand how important it is to know what's going on with your order, and we'd be happy to look into this for you.
To get started, please send us a private message on Facebook (https://bby.me/gocmpw), Twitter/X (https://bby.me/5etfan), or Instagram (https://bby.me/br8hag). Please include "Google review 21276" in your communication. Thanks!
Regards,
^April
Linda D
July 23, 2025
5 out of 5
Delivered on date expected.
pete f
July 23, 2025
1 out of 5
I bought Beats Flex earbuds two months ago. This morning no charge or power. I took back to Best Buy on marks street in Henderson. Two week return policy, unless you buy there membership for $50 or $180 then you get two months return policy. I won’t shop or recommend Best Buy. This is why we shop online.
Response from Best Buy
July 24, 2025
Hello Pete Freeman,
I use my Beats all the time at the gym and if they weren't charging properly I'd be in trouble, so I can understand how you might be feeling. I'd like to see if I can answer any questions you my have about our policies. Can you reach us at one of the links below and reference Google Review #19673. Please send us a private message providing us with your full name, email address, and telephone number. I look forward to hearing from you!
Facebook (https://bby.me/lksm69)
Twitter/X (https://bby.me/dklsa2)
Instagram (https://bby.me/yfhj46)
Google Review #19673
Thanks,
^Ezra