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Best Buy Henderson
Services Offered
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Frequently Asked Questions About Best Buy Henderson
How do I check product availability at the Henderson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Henderson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Henderson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Henderson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4082 reviews)
Sandra P
January 17, 2025
5 out of 5
Purchased the Theragun relief . My chiropractor recommended this product for my back . It has 3 different massage attachments and 3 speeds. Definitely worth the price.
Julio J
January 15, 2025
5 out of 5
The young man assisting my wife was extremely polite, and very knowledgeable
Katrina P
January 03, 2025
5 out of 5
Went to return an item and customer service was phenomenal!
Rosalie R
January 01, 2025
2 out of 5
I purchased the Withings scale from Best Buy just three weeks ago, and I was initially excited about it. However, my experience has been very disappointing. During a scale measurement, the scale slightly moved, and when my foot slipped, it jerked back and shattered on the tile floor.my bathroom is littered with glass, which poses a safety risk This was shocking, as I've used other scales before without any issues, even while cleaning.
I reached out to Best Buy customer service for assistance, but unfortunately, they were unhelpful regarding the damage. I also contacted Withings directly, but their response was equally disappointing, offering only a 50% discount on a replacement. Given the high price of the scale, I expected much better support and product durability.
I believe potential customers should be warned about the fragility of this scale and the lack of adequate customer support from both Best Buy and Withings. Please see the attached images forreference .
Response from Best Buy
January 02, 2025
Hi Rosalie,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that you had this issue with your scale, which I understand would be disappointing. We'd be happy to discuss this further with you to ensure we can properly document this feedback, and address any other concerns that you have. If you'd like to do so, please feel free to reach out to us on one of our social media channels so a live agent can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64633429.
Thanks,
^Caleb