Best customer service from a best buy yet!!
Excellent experience, excellent customer service. I left and may consider returning later.
Great place alway good services and great products.
Today the bad part is how dum is people trying to park. Nothing to do with best buy, But things like this make you experience not that good.
I walked into Best Buy only planning on looking at OLED TVs. I honestly didn’t think I was going to get any customer service at all. Boy was I wrong.
Upon going to the LG section where all the OLED are, there was Duran, a sales associate who specializes in TVs and was helping another couple on deciding what TV to get. He acknowledged that I was there and even welcomed me to listen to the information he was giving to the couple since they were also looking at LG OLED TVs too. He was very knowledgeable upon listening to him. Once he was done with the couple, he came back to me in the Sony section and was willing to answer any question I wanted. Even went as far as putting up different scenes on the televisions to show the difference between OLED and mini LED TVs. He was not pushy at all.
I went in there with a budget, but after speaking to Duran, I am now fully aware that I need to spend more money lol. I did not leave with aTV, but with a wealth of information and now feel more educated and comfortable in buying my next TV. Duran was a great sales associate and I will only be coming back to this Best Buy to buy a TV from him specifically even if it cost more money for me.
If you are looking to buy a TV, look for Duran, you will not be disappointed .