Best Buy Henderson

HORRIBLE CUSTOMER SERVICE. I feel like I was scammed. Im in MD, ordered an amp for my sisters biz in Henderson NV. The manager insisted the geek squad need to come on site to setup the amp. I agreed since he told me a monitor was needed along with programing. Geek squad showed up, 10min later after just plugging in and hooking up the speaker wire, they said 6 of the 8 speakers were blown and left. I flew into NV, checked the wiring and all the speakers worked but only when connected to the R/L main outputs. Obviously no one checked and the amp was not even set to stereo mode. I called the manager who offered me a discount and for the geek squad to come back out. After talking to the geek squad, they rescheduled and sent me a bill for $129!!! I cancelled. Returning the amp and going after a refund of all my money due to HORRIBLE customer service and product support.

I was generally happy with the purchases made here, except a few instances of which one I would like to address. I purchased a refrigerator and when it was delivered, it did not have handles to open doors (there are two doors). I had to make a number of calls to clear the issue, but after spending significant time, what the store told me was that THE HAANDLES ARE NOT PART OF THE PURCHASE AND I NEED TO PAY ADDITIONAL TO HAVE HANDLE DELIVERED. No business ethics. If that is the case, ethics requires that they tell customers when they make purchase. So disappointed and I do not get this franchise any more.

Across the street from Home Depot!

Bought Split Fiction from here on Nintendo switch 2 on January 30th. Open the box to no game cartridge, just a game code that had been used before January but they will do nothing about it.