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Frequently Asked Questions About Best Buy Henderson

How do I check product availability at the Henderson Best Buy?
How do I check my order status?
My local Henderson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Henderson stores’ holiday hours?

Recent Reviews

4.1
(4248 reviews)
Tristian J
August 27, 2025
1 out of 5
Do not buy from here or any BESTBUY (should be NOTbestbuy). They are incompetent. No one knows anything. Your told something and then you are told something else. I purchased an item, was suppose be delivered the next day with extra fee of course. I was told the delivery driver ran out of gas and took it back to Best Buy. They rescheduled for the next day. Called the next day and they couldn’t find my item. After many phones calls later they tell me it’s out of stock. I will post my bad experience everywhere. I will be submitting a complaint to corp whoever that is!
Response from Best Buy
August 28, 2025
Hello Tristian, Thanks for reaching out and providing your feedback. Deliveries are usually a quick and easy process, so I can understand how you feel. We would love to look into this for you and try to help in any way we can. To connect with a representative, you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #35843 in a private message. Facebook (https://bby.me/jj17c0) Twitter/X (https://bby.me/pm45xv) Instagram (https://bby.me/eimw89) Thanks, ^Ezra
Barbara B
August 27, 2025
5 out of 5
Aiden in Computers was AMAZING! Aiden helped explain about the Best Buy warranty, and credit card. He also helped with understanding the holiday promotion for the Dell we finally purchased.
MT T
August 25, 2025
5 out of 5
Best selection around I got a printer there I also bought a computer there for my son and now I notice they have 3D printers there there's always great customer service helpers whenever I have questions I also bought my husband a Christmas gift there recently which was a big screen TV and they were really good about helping me get it out to the car as well
Marci H
August 25, 2025
5 out of 5
Geek Squad is usually the only reason i go in there. Some of the techs go way out of their way to help, a few stand around a talk.

About Best Buy Henderson

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