Frequently Asked Questions About Best Buy Henderson
How do I check product availability at the Henderson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Henderson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Henderson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Henderson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4248 reviews)
Tristian J
August 27, 2025
1 out of 5
Do not buy from here or any BESTBUY (should be NOTbestbuy). They are incompetent. No one knows anything. Your told something and then you are told something else. I purchased an item, was suppose be delivered the next day with extra fee of course. I was told the delivery driver ran out of gas and took it back to Best Buy. They rescheduled for the next day. Called the next day and they couldn’t find my item. After many phones calls later they tell me it’s out of stock. I will post my bad experience everywhere. I will be submitting a complaint to corp whoever that is!
Response from Best Buy
August 28, 2025
Hello Tristian,
Thanks for reaching out and providing your feedback. Deliveries are usually a quick and easy process, so I can understand how you feel. We would love to look into this for you and try to help in any way we can. To connect with a representative, you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #35843 in a private message.
Facebook (https://bby.me/jj17c0)
Twitter/X (https://bby.me/pm45xv)
Instagram (https://bby.me/eimw89)
Thanks,
^Ezra
Barbara B
August 27, 2025
5 out of 5
Aiden in Computers was AMAZING! Aiden helped explain about the Best Buy warranty, and credit card. He also helped with understanding the holiday promotion for the Dell we finally purchased.
MT T
August 25, 2025
5 out of 5
Best selection around I got a printer there I also bought a computer there for my son and now I notice they have 3D printers there there's always great customer service helpers whenever I have questions I also bought my husband a Christmas gift there recently which was a big screen TV and they were really good about helping me get it out to the car as well
Marci H
August 25, 2025
5 out of 5
Geek Squad is usually the only reason i go in there. Some of the techs go way out of their way to help, a few stand around a talk.