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Best Buy Henderson
Services Offered
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Frequently Asked Questions About Best Buy Henderson
How do I check product availability at the Henderson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Henderson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Henderson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Henderson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4151 reviews)
chel c
April 18, 2025
1 out of 5
Ordered online and item confirmed and got confirmation number. No update on line and called customer service to confirm. Went to the store and it still was not ready. There is one in front if my face. But since I ordered online they couldn't help me. I'm so so upset. I spent more than 4k on items and there customer service still sucks. No manager could help me they said its in the hr. Hands. What??? Imagine going to a store and you got your receipt and confirmed and u see the same item and you couldn't get yours because I ordered online. That was the purpose to ordered online so when I arrived it will be ready. So disappointed don't even want to look online no more it's false advertising. I asked them so how long will my monitor take? They said don't know it's in h.r hands. No Manger could do anything basically no help might as well shop online with a different company they will have better customer service and get things done. Very very disappointed I wish frys was still here. All day waiting and no updates nothing. Went to the store the mangers told me it's all in .h.r hands. That's the solution. When am I going to get my monitor? How many days no answer. So basically just wait for today pick up but just keep on waiting and waiting. What type of people are running this business? Imagine doing this at a other company. Order and get confirmation for today pick up. And no updates and when u get there no solution from any managers just wait its in h.r hands how long will it take? We dont know day or two or even maybe a week. For a today pick up? Imagine saying that to a customer.
Response from Best Buy
April 19, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my in store pickups will be processed quickly and efficiently after I receive the e-mail that it is ready for pickup. Can you please reach out to us via private message on one of the following platforms with the information below, as well as more detail about your experience? Please begin your message with "This is in regards to my Google Review 65056670".
Full Name
E-mail Address
Phone Number
Store Location
Regards,
^Josh
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/bestbuy)
Kenia B
April 15, 2025
5 out of 5
Fast service in and out!
Jorge A
April 15, 2025
5 out of 5
Buenas atenciones en español
Terrica J
April 14, 2025
5 out of 5
Fast and professional service during pick up.