Best Buy Henderson

I went to Best Buy to check on a special sale they had. They usually have sales people who are helpful, and sometimes have good deals on sale, or open boxes, or refurbished items. Didn't have any luck this time, but I keep an eye on their ads. Good to check if you're looking for a Deal.

Ok selection, but most of the staff seems annoyed when asked a question

Made an appointment with the Geek Squad to purchase and install a new battery for my IPhone. I had to wait almost a half hour past my appointment time before I was seen by Geek Squad member. She then stated that it was against policy to sell me the battery because my phone was at 80% capacity. I told her that I wanted to buy it, not have it replaced for free. She still insisted that it was against policy. I looked online and it seems that is only the case for replacement under AppleCare+, which I had indicated did not apply in this case. I went to the nearest Apple Store a couple days later, and had the battery replaced. They also indicated that this policy shouldn’t have applied in my case. I’ll just be skipping Best Buy and dealing directly with Apple for repairs to Apple devices in the future.

I like how knowledgeable and helpful all the employees are here, thank you to I believe Anthony with the colored hair and tattoos for being very helpful, sweet, and patient, made it easy to decide and so glad made it an easy swap with camera i was returning for a different sony, he definitely deserves a raise :)