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Best Buy Henderson
Services Offered
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Frequently Asked Questions About Best Buy Henderson
How do I check product availability at the Henderson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Henderson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Henderson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Henderson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4150 reviews)
Kenia B
April 15, 2025
5 out of 5
Fast service in and out!
Jorge A
April 15, 2025
5 out of 5
Buenas atenciones en español
Terrica J
April 14, 2025
5 out of 5
Fast and professional service during pick up.
JD O
April 12, 2025
2 out of 5
Would have gave it 1 star but the workers in the store was very nice and helpful.
A few days ago I went in Best buy to purchase a TV on Wednesday, I purchased a 55 Inch TV and took it home before i went to work however later on my wife told me that when she plugged up the Xbox S to the HDMI on the TV the TV start flickering and would not stop flickering. Upon returning home that night I thought that maybe it could be the Xbox however when i plugged up the Xbox to another TV that is in the master bedroom everything worked fine. So then the next morning on I called Best Buy to tell them my issue they told me I can come in and exchange it for another TV for the same price so I had to carefully take the TV off the wall and take it back to Best Buy for exchange for another TV upon returning home I noticed as soon as I plugged up the Xbox with the HDMI the sound on the HDMI was not working, I tried adjusting everything on the TV and Xbox however it was still no sound, so I immediately called Best Buy customer service they told me I can bring it back again for another exchange or I they can send a technician free of charge to see what is wrong and if not fixable they will exchange it for me at that moment, so because I do not have enough gas to go back to best buy because of these multiple trips (keep in mind this is the third time i have to go to best buy) I said fine they can some, customer service told me the earlier time is Next Wednesday, We agreed on a schedule for next Friday because I am off that day however Best buy called me earlier this morning at 6:33am (which i don't know why they call that early) after I woke up I called them back and they told me that because of the brand they cannot send a technician out and my best bet is to call the TV brand or exchange it back at a local store. For at least what i went through they could at least compensate me with something. Very unpleasant experience.
Response from Best Buy
April 12, 2025
Hello,
Thank you for reaching out to share your experience with your television. I can understand that having problems with your TV can be difficult. Some manufacturers have strict requirements for repairs under the manufacturer's warranty. We would be glad to investigate your concern if you would like support. Please reach out to any of our Social Media Profiles below with Review 65035513 including your full name, email, phone number and any additional details in a Private or Direct message.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Thanks,
^Tommy