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Best Buy Henderson
Services Offered
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Frequently Asked Questions About Best Buy Henderson
How do I check product availability at the Henderson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Henderson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Henderson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Henderson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4300 reviews)
Christopher W
November 12, 2025
1 out of 5
We were scheduled for installation of our internet, router, new TVs, and a monitor mount for my home office this morning. However, we received a call stating the technician was sick and they were unsure when they could reschedule. We both took the day off work—losing income—and now they want to come tomorrow, which means we’ll have to take another day off, resulting in even greater financial loss, not to mention the cost of babysitters.
After spending nearly $2,000, it’s disappointing that Best Buy didn’t offer any discount or compensation for the inconvenience.
Response from Best Buy
November 12, 2025
Hello, Christopher,
We definitely understand the desire for support when it comes to a service appointment. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #68182 in your message. You can find us here:
Facebook (https://bby.me/7tijhl)
Twitter/X (https://bby.me/c2cdfx)
Instagram (https://bby.me/k1ujna)
Robert G
November 11, 2025
5 out of 5
Great selection of products Staff go out of their way to help best selection of TV
David F
November 04, 2025
5 out of 5
Very nice store
Kelly W
November 03, 2025
4 out of 5
IDK/JDK???????