Frequently Asked Questions About Best Buy Henderson
How do I check product availability at the Henderson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Henderson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Henderson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Henderson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4322 reviews)
DerSteave
November 29, 2025
1 out of 5
ACHTUNG BETRUG!
Meine persönliche Erfahrung beim Best Buy in Henderson war extrem enttäuschend.
Bei bereits bezahlter Abholung sollte ich erneut zahlen. Zuerst hieß es: „Drucker kaputt“ kurz darauf druckte eine andere Person an genau diesem Drucker den Storno-Beleg aus. Das Geld aus der Storno habe ich bis heute nicht zurückerhalten (über 7 Tage her). Die Mitarbeiter haben hinter meinem Rücken Dinge besprochen (die mich betreffen) und wirkten intransparent und unkoordiniert.
Für mich absolut nicht kundenfreundlich.
Leopold N
November 28, 2025
1 out of 5
No help. No reason to go there.
Response from Best Buy
November 28, 2025
Hello, thank you for leaving us a review. Can you please reach out to us on Facebook (https://bby.me/7or8a3), Twitter/X (https://bby.me/ehlxtd), or Instagram (https://bby.me/50fzlm) with more information about your experience? Please begin your message with "This is regarding my Google Review #77119".
Kim J
November 28, 2025
1 out of 5
Sam the geek squad leader in the computer department was extremely rude with not only costumers on black friday, but her fellow coworkers. She stood there with an attitude doing absolutely nothing while the rest of the team was drowning. She was talking to people like they were stupid and I really didn’t appreciate it. I understand Black Friday can get hectic but maybe considering hiring individuals who are strong enough to carry themselves well in times of stress rather than take it out on others during the holidays.
Response from Best Buy
November 28, 2025
Hello, thank you for sharing your experience. We aim to create a welcoming shopping environment. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #77099".
Facebook (https://bby.me/8juypi)
Twitter/X (https://bby.me/n563cn)
Instagram (https://bby.me/0w8lh9)
Claus W
November 28, 2025
1 out of 5
Highly unprofessional! I've been waiting for 10 days for a refund of $325.11.