Awesome customer service, I return a item and I didn't have any issues, they also offer me solutions, my daughter went home happy.
Aquí quede conforme con lo que compré, buen descuento consegui en comparación cuándo estaban en México era pésima su atención y garantías.
Sales staff is very attentive.
If you place a NEXT DAY delivery, don’t expect it to get the next day! Instead of best Buy using a legitimate carrier service, they used door dash and sent someone who doesn’t even speak English. The dasher was near my home and all of sudden sent a message that they supposedly attempted to deliver to my home but couldn’t after I called and spoke with him. Best Buy needs to do better.
Response from Best Buy
March 18, 2026
Hello, Henry,
We appreciate you sharing your feedback. Having your delivery delayed is never great, so we can understand your frustration. We'd be happy to look into this for you and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/kxPdGe), Twitter/X (https://bby.me/SS5fQ0), or Instagram (https://bby.me/cQqnf6). Please reference Google Review, #130569.