Asked for a guy who knows a lot about computers, and learned that they pretty much say anything for a sale. I had bought an AIO liquid cooler for my pc, asked the worker if it will work with my motherboard, and he confidently said yeah. I had to wait a while for my pc guy to help me which took a week, and by the time I learned that the Best Buy worker pretty much lied for the sale and it wasn’t compatible though the worker was so sure it would. Can’t take it back now since the warranty is pretty much only a week long, it’s a little bit of my fault for trusting the worker
Greetings. My name is Angela Brown and I'm the daughter n law of the late James Brown. I walked into your Henderson Store yesterday with my daughter to purchase some speakers for my husband's electric guitar set. I was greeted nicely at the door by the security office and asked if someone may assist me with their inventory. He told me to just go straight into the back in the speaker section and he'll call someone to help. Once we got back there, there were 2 individuals ( a guy and a female) talking and playing on their phone's. They made eye contact with me, but never smiled or even asked me if I needed help. As I continued to stand there with my daughter, a nice guy name Denziel Washington (😃) greeted me and asked if I needed help. He showed me some cool speakers and also turned on the sound so I could hear each one. I finally narrowed it down to which one I was gonna purchase, and we he started to ring me up, he saw my old Augusta Georgia address, in which he screamed out, he's from Augusta. We began to talk and that's when i told him that I was married to James Brown's son, Daryl, who actually played in his father's band, the Soul Generals. He was so enlightened as we talked about my fsther n law and Augusta Georgia. The moral to the story is.....you never know who's who and you should always be nice to everyone. Mr Washington was so considerate, I gave him a nice tip to thank him. Customer Service is very important to me, and when someone shows me that love, I always like to show them how much I appreciate them. GIVE DENZIEL WASHINGTON A RAISE! 🎊🥳🎉👏👏👏 He works at the Henderson location by West Sunset. Stop and in and tell him Angela Brown recommended him. 💯💯
There used to be a time when knowledgeable people worked at Best Buy. Now they tell you to point your camera, click the link, and figure it out out for yourself.
joseph r
February 27, 2026
The young man who helped me get my samsung galaxy tab11 plus around 11am. Bro i forgot your name but i had tattos on my face. Thank you for your help. Service was fast and smooth