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Best Buy Henderson
Services Offered
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Frequently Asked Questions About Best Buy Henderson
How do I check product availability at the Henderson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Henderson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Henderson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Henderson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4357 reviews)
donna g
January 19, 2026
2 out of 5
They did not have good stock of certain items.
Response from Best Buy
January 20, 2026
Hey,
Not having the store fully stock is frustrating. Let's discuss this matter. Please mention review #106809 when reaching out on social media links.
Facebook (https://bby.me/prumkq)
Twitter/X (https://bby.me/txt29i)
Instagram (https://bby.me/l6e12l)
Armando
January 19, 2026
2 out of 5
Apparently you can't call the store directly. You get Ai that directs you to their hub. I called to speak to a manager then Ai directs me to corporate or whatever hub they use. Then the live representative tels me to talk to the manger. Well that's the reason I called??? No matter what Ai takes over and doesnt allow you to wait it hangs up. Now I have to drive for an answer that could've saved me the drive over the phone.
To the Best Buy "Owner". You're so out of touch. It only proves my point. Now youre asking me to reach out through social media which I don't have. What if I'm trying to verify if a product is in stock at that store? Which ive had an issue before the site says its there and I arrive and there isnt any in stock. What if I need to ask if someone found my wallet? Which isnt my issue. Be better Best Buy.
Response from Best Buy
January 20, 2026
Hello, Armando,
Thank you for reaching out to share your concerns with not being able to reach the store to speak with a manager. We would be glad to hear more about your concerns that you feel required a manager if you would like to reach out to us on any of our social media profiles below with Review 106781.
Facebook (https://bby.me/qi6k4t)
Twitter/X (https://bby.me/4mgbvl)
Instagram (https://bby.me/rip4rw)
Janice M
January 19, 2026
5 out of 5
All the customers service is outstanding. Everyone is so polite and caring as soon as you walk in the door till you leave!!
Tina P
January 17, 2026
1 out of 5
Horrible couldn't find what we wanted and finally when I ask I was told where it was and 3 colors to choose from thats it and 2 I already have