Frequently Asked Questions About Best Buy Henderson
How do I check product availability at the Henderson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Henderson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Henderson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Henderson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4343 reviews)
Blake S
December 30, 2025
5 out of 5
Great variety of items on sale compared to most other stores in vegas.
Gregory A
December 30, 2025
3 out of 5
Best Buy isn't what it used to be anymore. Mislabeled items create conflicting prices...
Response from Best Buy
December 30, 2025
Hello,
Not having that magical Best Buy experience is concerning. Let's talk about this these mislabel issues. Please feel free to connect on social media links. Mention review #97772.
Facebook (https://bby.me/i9m2fg)
Twitter/X (https://bby.me/vel3hh)
Instagram (https://bby.me/nyili7)
Sanchez T
December 29, 2025
4 out of 5
It is what it is and is for what its for lol. The customer service is lacking but also they are extremely short staffed and their patience to help is low. Be kind!
Simon S
December 20, 2025
1 out of 5
I drove to the store to change an appointment because no one answers the phone to schedule and the customer service representative scheduled the appointment incorrectly.