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Frequently Asked Questions About Best Buy Henderson

How do I check product availability at the Henderson Best Buy?
How do I check my order status?
My local Henderson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Henderson stores’ holiday hours?

Recent Reviews

4.1
(4322 reviews)
DerSteave
November 29, 2025
1 out of 5
ACHTUNG BETRUG! Meine persönliche Erfahrung beim Best Buy in Henderson war extrem enttäuschend. Bei bereits bezahlter Abholung sollte ich erneut zahlen. Zuerst hieß es: „Drucker kaputt“ kurz darauf druckte eine andere Person an genau diesem Drucker den Storno-Beleg aus. Das Geld aus der Storno habe ich bis heute nicht zurückerhalten (über 7 Tage her). Die Mitarbeiter haben hinter meinem Rücken Dinge besprochen (die mich betreffen) und wirkten intransparent und unkoordiniert. Für mich absolut nicht kundenfreundlich.
Leopold N
November 28, 2025
1 out of 5
No help. No reason to go there.
Response from Best Buy
November 28, 2025
Hello, thank you for leaving us a review. Can you please reach out to us on Facebook (https://bby.me/7or8a3), Twitter/X (https://bby.me/ehlxtd), or Instagram (https://bby.me/50fzlm) with more information about your experience? Please begin your message with "This is regarding my Google Review #77119".
Kim J
November 28, 2025
1 out of 5
Sam the geek squad leader in the computer department was extremely rude with not only costumers on black friday, but her fellow coworkers. She stood there with an attitude doing absolutely nothing while the rest of the team was drowning. She was talking to people like they were stupid and I really didn’t appreciate it. I understand Black Friday can get hectic but maybe considering hiring individuals who are strong enough to carry themselves well in times of stress rather than take it out on others during the holidays.
Response from Best Buy
November 28, 2025
Hello, thank you for sharing your experience. We aim to create a welcoming shopping environment. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #77099". Facebook (https://bby.me/8juypi) Twitter/X (https://bby.me/n563cn) Instagram (https://bby.me/0w8lh9)
Claus W
November 28, 2025
1 out of 5
Highly unprofessional! I've been waiting for 10 days for a refund of $325.11.

About Best Buy Henderson

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